5,524 Reviews of Freeman Toyota - Service Center
The service was fine. What is NOT fine is that they’ve now sent me more requests for reviews than I thought possible. Emails and text messages. I did the first one and What is NOT fine is that they’ve now sent me more requests for reviews than I thought possible. Emails and text messages. I did the first one and tried to ignore them as they kept coming in over the past weeks. Now I’m just going to keep giving them a one star until it stops!!! More
Freeman has always been good and the one time I had a problem it was addressed immediately problem it was addressed immediately More
Always considerate service, good communication, explains issues well, good turnaround and I appreciate the follow-ups. issues well, good turnaround and I appreciate the follow-ups. More
Don't tell people you're about to close in 1 hour with an attitude lol attitude lol More
I was very disappointed in the level of service I received at this establishment. My car itself was serviced fine but the lack of communication between the people answering phone calls and the adviso received at this establishment. My car itself was serviced fine but the lack of communication between the people answering phone calls and the advisors was absurd. Additionally, after calling back to schedule a follow up appointment to get the issues with my car fixed, I showed up the day of the appointment only for them to tell me that they did not have the part further emphasizing the inability to communicate with customers effectively. More
Clean, quick, transparent and very friendly. Prices were fair and discussed before any work was started. Will definitely return for future services. Prices were fair and discussed before any work was started. Will definitely return for future services. More
I arrived early for my service appointment and the advisor, Kat, assisted me immediately. Service was done in a timely manner. First experience with Freeman Toyota service department was excellent. advisor, Kat, assisted me immediately. Service was done in a timely manner. First experience with Freeman Toyota service department was excellent. More
I have been doing business with Freeman Toyota for 15+ years and will continue to do so for another 15+ years if I continue to get the great service I have been getting years and will continue to do so for another 15+ years if I continue to get the great service I have been getting More
Came in with my 4Runner having issues with steering wheel shaking at different high speeds on the highway. The service rep confirmed the shaking of the steering wheel and said there’s nothing they can do abo shaking at different high speeds on the highway. The service rep confirmed the shaking of the steering wheel and said there’s nothing they can do about it. Found this unfair and unprofessional. Now I have to take it somewhere else to have it looked at. Thanks. More