5,527 Reviews of Freeman Toyota - Service Center
Great experience all around. It was not stressful, no pressure and did not take long as I knew exactly what I wanted. It was not stressful, no pressure and did not take long as I knew exactly what I wanted. More
The service center was friendly, helpful, and effective. Also, the free car wash is always welcome. Technicians fixed my vehicle and it is running great. Also, the free car wash is always welcome. Technicians fixed my vehicle and it is running great. More
My car ran smooth prior to bringing it in for a basic tire rotation on 5/21 (at no charge by Steve). (I normally take my car to Hamms for a tire rotation every 5k miles.) I noticed the ride was not smoot tire rotation on 5/21 (at no charge by Steve). (I normally take my car to Hamms for a tire rotation every 5k miles.) I noticed the ride was not smooth and when I stopped the car vibrated and shaked. I tried to take it to Firestone on Sunday, 5/26 (which was my day off). I left a message on Steve's cell phone & on the main line (@ 2:16, 2:19 & 2:24p) Steve never returned the call. Firestone could not get me in. On Wednesday, 5/29 I called Steve (this time I was getting very concerned & I tried to take my vehicle to another shop, but I explained to them what happened and that Freeman did my brake job, so they suggested that I take my car back to Freeman. Again, no vibration or shaking prior to a basic tire rotation. I dropped the car off today 5/31 @ 10am. My appointment was set up for 10:35am and Steve told me it was ok to bring it early. At 1:07pm Steve calls telling me it's the rotors. Needless to say I won't be back to Freeman. I have had bad experience with Freeman Collision twice with them not installing my tail gate properly. I had to take it a private repair and they corrected it the proper way and now this is the third strike against Freeman. More
steve curry great person will always bring my truck back for service great place to be for service great place to be More
It was a great experience working with the sales person and the finance person thanks and the finance person thanks More
I enjoyed the attentiveness and speed. I still have yet to hear back on the status of my brake and rotor replacements; and my extra keys that I never received I still have yet to hear back on the status of my brake and rotor replacements; and my extra keys that I never received More
Tìm Farrand is a great advisor. He knows what service my car needs every time I take it there. His suggestion is very appreciated. He knows what service my car needs every time I take it there. His suggestion is very appreciated. More
Waited 3 hrs for oil change. Double the estimated time. No verbal communication of delays. Double the estimated time. No verbal communication of delays. More
Friendly service from everyone. Very professional organization. I would highly recommend this Dealership to friends and family. Very professional organization. I would highly recommend this Dealership to friends and family. More