5,456 Reviews of Freeman Toyota - Service Center
The first loan officer did not not know how to use my own approved financing and wanted to resubmit his version of the loan to the same bank. The deal sold me several dealer installed parts and added them approved financing and wanted to resubmit his version of the loan to the same bank. The deal sold me several dealer installed parts and added them to the loan and then had to call me and say some of the added accessories were not compatible with my vehicle. Their external parts installer vendor incorrectly installed the additional Light Bar in a manner that caused the hot wire to come out of the Deutsch connector and spark against the vehicle’s roof. More
Expensive, but work done right the first time. I would love to get an estimate before the work is started. Maybe a quicker response to text messages, it took an hour or more for reply to my texts I would love to get an estimate before the work is started. Maybe a quicker response to text messages, it took an hour or more for reply to my texts about when the repairs would be done. More
I have not dealt with the service center yet. There is an IOU yo have issues corrected. There is an IOU yo have issues corrected. More
Lonnie looks and is very professional. As usual, he kept me updated on the services and updated me on things the service team found and needed brought to my attention. Please find more pe As usual, he kept me updated on the services and updated me on things the service team found and needed brought to my attention. Please find more people who look and act professional like Lonnie More
Trey is awesome! He has helped me on a few occasions with my vehicle and has hit it on the nail every time. He's definitely a customer advocate and always keeps a n o He has helped me on a few occasions with my vehicle and has hit it on the nail every time. He's definitely a customer advocate and always keeps a n open line of communication with me on my vehicles progress. I appreciate how efficient and accommodating he is. More
This is the second car that I have purchased from Freeman Toyota. I I'm still happy with the dealership overall. Toyota. I I'm still happy with the dealership overall. More
Tim is very nice and always explain the service going to do and how much it cost.He also try to avoid unnecessary expenses. do and how much it cost.He also try to avoid unnecessary expenses. More
The entire service department at Freeman Toyota Hurst was top notch. We took our 21 Tacoma in for a service campaign issue and they, at no expense, checked everything out and had no recommendations for unnee top notch. We took our 21 Tacoma in for a service campaign issue and they, at no expense, checked everything out and had no recommendations for unneeded repairs. Brake fluid replacement was the only item and was 2 years older than suggested. The cost of that service was also very fair! More
Had a very bad experience buying my 2021 Camry and Don was the sales person. I will never buy another car from Freeman, as a matter of fact, I just bought a new 2025 XSE and Grapevine Toyota was fantas was the sales person. I will never buy another car from Freeman, as a matter of fact, I just bought a new 2025 XSE and Grapevine Toyota was fantastistic, I'm also in the market to buy another Camry to replace the 2021 I have. WITH THE SAME RESULT. The sales manager of Don was also terrible. More
Good job professional employees fast work on time good customer service services very clean work customer service services very clean work More