Freeland Chevrolet Superstore- Service Center

Great Customer Service My overall experience has been great here. Tim was awesome when I bought my car in March 2011. Lately, it's been having some issues, so I've taken it My overall experience has been great here. Tim was awesome when I bought my car in March 2011. Lately, it's been having some issues, so I've taken it to the service center, and they have been very helpful. Jonathan is especially accommodating. Thanks, Freeland! More

Quick, courteous, and efficient Always quick, courteous, and efficient!! I've had oil changes to engine issues and have never had any issues. Jonathan is awesome and always ready to Always quick, courteous, and efficient!! I've had oil changes to engine issues and have never had any issues. Jonathan is awesome and always ready to help, along with everyone else. They get you in and out, while you sip coffee and watch television! More

excellentcustomerservice I'm very pleased with the service that i get whenever i come to get my vehicle serviced or have any questions or concerns about my car. Mr Ellis is ve I'm very pleased with the service that i get whenever i come to get my vehicle serviced or have any questions or concerns about my car. Mr Ellis is very professional and takes pride of his customers well-being issues, he's very-detailed and explains any issues that u might have as for as your car being serviced and maintained, I wanted to take out a little time and to thank him so much for being so concerned & caring about my car issues whenever i bring my car over to get serviced ,thanks a lot i appreciate your business.......J dial More

Great Customer Service Jonathan was my service advisor. I got great customer service as always! I had a conference call to be on for work so he made sure I had a quiet space Jonathan was my service advisor. I got great customer service as always! I had a conference call to be on for work so he made sure I had a quiet space to take the call away from the main waiting room. I would recommend this dealership to everyone! I didn't even have an appointment and I still didn't wait as long as I have at other dealerships! More

SOUTHERN HOSPITALITY & MORE! I just wanna say as a southern woman i know how we roll! To get the service & love i received was not suprising but, these lady's took Carol Joscelyn I just wanna say as a southern woman i know how we roll! To get the service & love i received was not suprising but, these lady's took Carol Joscelyn,Joyce Lewis, & Stephanie Beasley (Southern Hospitality) to another level! I live in Pittsburgh now so, i was down checking on my sick uncle. Things was already in a uproar so, truck problems made it worst! Pulling out my hair 1 string at a time! I called the warrenty company who gives me these numbers & says call around to see who can help. After calling 3 other places that assured me they couldn't get me in no sooner then 3 after! I called Freeland & got Ms.Carol who calmed me down immediately! I explained & complained! All she did was listen & said how soon can u get here! From there all the lady's worked with me to get the job done. From getting me a rental to personally saying a prayer that i very well needed!!!!!!!!! Even the wait time for my truck was shortened! I gotta say, even the exspected is unexpected sometimes! I HAVE TO SEND A EXTRA THANKS TO MS.STEPHANIE BEASLEY. The great (GOD ALMIGHTY) puts us in places sometimes to receive his message loud & clear! THE MESSAGE WAS RECEIVED & I THANK U ALL FROM THE BOTTOM OF MY HEART! If i ever have a problem again wen in town, u guys r my visit. THAT VISIT ALONE MADE ME WANNA MOVE BACK HOME! If i could pay u guys a bonus at the drop of a hat it would be done! Sorry for the late review but, im not computer savvy at all! This took place in 01/2015 but, im still feeling the LOVE from a distances..................GOD BLESS U ALL! More

1st Service in Tennessee First rate service department. I recently relocated to Murfreesboro and needed tires and routine servicing on my 2500. After calling a couple of oth First rate service department. I recently relocated to Murfreesboro and needed tires and routine servicing on my 2500. After calling a couple of other dealerships in the area, these folks had the right answers and my truck was serviced the next day. A++ for professionalism, service quality and friendliness. Price is only "good" because hey, it's a dealership but I received the personal attention I expect when paying dealership rates. A dealership's true value is in the quality of the service department and this is where I'll be when it's time to buy a new one. More

Needed replacement parts Ellis was extremely helpful and gave me several options for my service plan. Lisa Travers helped me explore lower rates on my car insurance--she was a Ellis was extremely helpful and gave me several options for my service plan. Lisa Travers helped me explore lower rates on my car insurance--she was also super, super nice! More

Amazing Service! I did not purchase my vehicle from Freeland but I am so happy I found them to service my HHR. I have been to your facility twice and each time I have I did not purchase my vehicle from Freeland but I am so happy I found them to service my HHR. I have been to your facility twice and each time I have been treated with the greatest customer service one could have. Ellis took me in and explained my problem to me and went out of his way to see how it would be handled. He reported back to me promptly and plan was put in action! I have recommended Freeland to friends and they are servicing their vehicles there as well. Friendly, fast, courteous and outstanding! More

Excellent and quick service The team always goes the extra mile. Joyce is a wonderful person to deal with and always is very thorough with my service requests. We do not mind t The team always goes the extra mile. Joyce is a wonderful person to deal with and always is very thorough with my service requests. We do not mind the 45 minute drive to get excellent service. More

Mr. Roberts and the whole service dept are fantastic! Mr. Roberts has absolutely nailed what customer service should be! I called him and explained to him that I needed my oil changed and tires rotated o Mr. Roberts has absolutely nailed what customer service should be! I called him and explained to him that I needed my oil changed and tires rotated on my lunch break. He told me to come on in and he would get me thru in time. He did just that, and made sure I was done and back on the road within 30 minutes! Every person in the service department greeted me,and with a smile! I am so impressed! Thank you for providing me with great customer service and making me smile! More