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Freeland Chevrolet Superstore- Service Center

Antioch, TN

4.1
148 Reviews

148 Reviews of Freeland Chevrolet Superstore- Service Center

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January 02, 2015

great experience! I have visited the service center on two separate occasions (once for parts and once for service). Both times the staff were friendly and helpful. I More

by Justine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanton-James
December 19, 2014

GREAT customer service. Jonathan and Ellis have gone above and beyond to make sure my repair was done correctly. Their customer service skills are far above any other that I More

by chrisnash1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Stanton-James, Ellis Roberts
October 04, 2014

Horrific service They are terrible never use them for repairs. I was hung up on mid sentence when I requested they contact me when the recalled part was in so my husba More

by Thatolive13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Entire service staff
June 14, 2013

Susan Rice went above and beyond her job requirement when my car had major problem to be a blessing to me I really appreciate it .THANKS!!!! More

by seats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Rice, Susan Rice
February 12, 2013

MY MONEY SPENDS ANY WHERE. THIS IS THE SECOND TIME I STOPPED IN TO FREELAND'D CHEVY. THE FIRST TIME I WAS SHOPPING WITH SALES PERSON JOHN BROWN .HE WAS NOT GIVEN IN ME ANY TRASH TALK YOU BETTER BUY THI More

by nash506968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Beasley
Mar 29, 2014 -

nash506968 responded

I'M BACK, IT HAS BEEN A LITTLE OVER A YEAR, AND MS. JOYCE HAS BEEN TRUE TO HER WORD. I NEVER HAD A PROBLEM. BUT SHE ALWAYS SAYS ANY POBLEMS YOU CALL ME. I DON'T WANT ANY PROBLEMS,BUT IT IS ALWAYS GOOD TO NO SHE IS THERE IF YOU NEED HER. THANK AGAIN FOR BEING TH NUMBER ONE DEALER IN THE AREA, NO LETS GO WITH THE STATE.

August 29, 2012

Thank you Ken for resolving my head light control issues. Cindy always kept me informed of the status during this adventure, she was professional/helpful. More

by hbradfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Nesbitt
July 23, 2012

They seemed nice in the beginning, but I soon realized that this was not the case. They tried to make me pay for a recalled part. And then when I got it fixed, the day I got my car back, my engine light w More

by meganoverby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy and Ken
Aug 15, 2012 -

Freeland Chevrolet Superstore responded

Our goal is complete satisfaction in all phases of our customer's experience. We apologize for failing to meet our mutual expectations in regards to your recent visit. We will take this response to your experience and use it as a training tool to help improve our operation.

December 04, 2010

I am so disappointed with the service i just received at this Freeland Chevrolet Dealership. They took full advantage of me and had absolutely no remorse for it. I had my car repaired at the beginning of No More

by tiffany5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Walker, Cindy Dunning
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