Freeland Chevrolet Superstore
Antioch, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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They seemed nice in the beginning, but I soon realized that this was not the case. They tried to make me pay for a recalled part. And then when I got it fixed, the day I got my car back, my engine light w that this was not the case. They tried to make me pay for a recalled part. And then when I got it fixed, the day I got my car back, my engine light went on and my car was making a grinding noise. They had just cleared my transmission before replacing the recalled part, but after they worked on my car, my transmission was screwed up. Also, I took my car in for a routine oil change and tire rotation (with a 30 point inspection) a month earlier and my car has been leaking oil since. I've taken it back 3 times to get the oik leak to stop, and first it was the "oil plug they didn't tighten all the way", but then when it was STILL leaking, they told me my oil pan was cracked and I needed a new one. Why didn't they see this in the beginning??? Because THEY CRACKED IT! And they blamed it on the age of my car. I tried calling the corporate customer service line, and they were no help because they said they trust their dealership and what they say goes. So what's the point of a larger customer service line?? This dealership are LIARS, SCAM ARTISTS, UNWILLING TO ADMIT TO MISTAKES, AND OFFER ABSOLUTELY NO CUSTOMER SERVICE! Not ONCE did they offer to help me with a rental car, or money off my next oil change, or even to help me carry a bag! NEVER, EVER TAKE YOUR CAR TO THIS SERVICE DEPARTMENT!!! More
Myself and my wife bought a car from them a few months ago and we could not be happier with this place! The price was what they told me we added a few things though that I am GLAD Sean recommended like ga ago and we could not be happier with this place! The price was what they told me we added a few things though that I am GLAD Sean recommended like gap and warranty! Thanks Buddy! I HATE that Ben Freeland has the stigma of Bill Heard because he is an awesome person! Very active in cleaning up Antioch and getting rid of the bad ju ju from the previous dealership! Keep doing everything you guys are doing because you got a team of shining stars there! Service Included! I was introduced to Ken Nesbitt and Cindy Dunning and they have been in touch with me through the letters they mail out! I have never had a dealership take the time to be that personal with me! Love this place and WILL recommend this place to any one and everyone I can!! More
I cannot say enough good things about our experience with Lloyd and Sean at Freeland Chevrolet. They were more concerned about finding the right car for me instead of just trying to sell me an expensive car Lloyd and Sean at Freeland Chevrolet. They were more concerned about finding the right car for me instead of just trying to sell me an expensive car. They were caring and professional and were a huge help with financing. Thank you Lloyd and Sean! More
Lloyd was when I arrived at the dealer just before closing time.He was helpful in getting me in a Truck that I had picked out. Sean was also very helpful and explained everthing well.I would definate closing time.He was helpful in getting me in a Truck that I had picked out. Sean was also very helpful and explained everthing well.I would definately reccomend Freeland Cheverolet and Espically Lloyd and Sean.They are an asset to this dealership. More
The sales and service departments do a lousy job. They sell you cars they know have problem and then expect you to pay to repair things you discover after you leave their lot. If they repair it, they do sell you cars they know have problem and then expect you to pay to repair things you discover after you leave their lot. If they repair it, they do a lousy job and then stand around trying to figure out what they did wrong. I will never buy another vehicle from them. They changed their name and treat customers the same. More
Freeland Chevrolet is a credit to the industry. I have been buying cars for 40 years and this has been the best experience I have had. The staff is very helpful and made every effort to make sure I was to been buying cars for 40 years and this has been the best experience I have had. The staff is very helpful and made every effort to make sure I was totally satisfied. They treat you like family. I was very impressed with the fact that the owner Ben Freeland actually took the time to meet with me to insure I was satisfied with my purchase. I have been dealing with Freeland Chevrolet for years and trust them to handle all my service needs. More
Our family found the employees we encountered at Freeland Cheverlot to be friendly,knowledgeable,personable and courteous. When we were looking to buy a used car for our teenage son, we test drove a lot of Cheverlot to be friendly,knowledgeable,personable and courteous. When we were looking to buy a used car for our teenage son, we test drove a lot of different cars to make sure we were getting what we needed.Roger spent his time talking with our son about safety and up keep of a car as well as milage to the gallon.Once we made our decision Roger made sure the car was serviced and ready to go when we arrived at the dealership. Cindy the employee I deal with in the service department.She always calls me before the service work is done. She lets me know exactly what needs to be done and the cost. I find that very helpful so I know in advance what really needs to be done now and what could potentially wait until the next service. Rodger and Cindy always act very professionally. More
Joe, Tim and Lee made my buying experience a pleasure. They went out of their way to help me buy my new Cruze. I appreciate all that they did. They are top notch! They went out of their way to help me buy my new Cruze. I appreciate all that they did. They are top notch! More
I have purchased two vehicles at Freeland in the last 3 months (2011 Camaro 2LT/RS, & 2011 Cruze LTZ/RS). The 3 guys mentioned above (Joe, Lee, & Tim) are shining stars in the new car business. I am unwill months (2011 Camaro 2LT/RS, & 2011 Cruze LTZ/RS). The 3 guys mentioned above (Joe, Lee, & Tim) are shining stars in the new car business. I am unwilling to work with anyone else at this point. They have provided the absolute BEST experiences I've ever had purchasing vehicles, which should be evident considering the amount of business I've done there recently. The other excellent part of this dealership? The service department. Cindy Dunning is an absolute sweetheart, AND she gets the job done at a great price, and in an attractive time frame. Freeland Chevrolet is the ONLY place I will do business from here on out. More
Before I bought my new Corvette at Freeland, I had shopped at another dealer and couldn't get an acceptable offer on my trade. Freeland's first offer was better than the last offer at the other deale shopped at another dealer and couldn't get an acceptable offer on my trade. Freeland's first offer was better than the last offer at the other dealership. Sales, service and finance are all great people with a friendly attitude! More