Freeland Chevrolet Superstore

Excellent Service Experience - Camaro5 member - ZLeeper Brought my 2013 ZL1 Camaro in for a supercharger recall. Fantastic service work, quick turnaround, treated me with upmost respect and dignity. Go no Brought my 2013 ZL1 Camaro in for a supercharger recall. Fantastic service work, quick turnaround, treated me with upmost respect and dignity. Go nowhere else!! More

Purchase of used car Satisfied with purchase and car was available as advertised. Would like to have had an extra key. These are all the words I have. Thank you!!! Satisfied with purchase and car was available as advertised. Would like to have had an extra key. These are all the words I have. Thank you!!! More

Great Sales Expierience Lee Linton is awesome. I called him on my way to lunch asking him to find me a used car exactly like my previous car with all its bells and whistles a Lee Linton is awesome. I called him on my way to lunch asking him to find me a used car exactly like my previous car with all its bells and whistles and same year. He called back before I finished lunch with a great deal on a new car exactly like my old one. He made it all happen and now I am the proud and happy owner of my new Impala!. More

great job Took my aveo in to have it service. And had the best experience. That Jonathan is a great asset to the company. He is friendly and helpful. He made Took my aveo in to have it service. And had the best experience. That Jonathan is a great asset to the company. He is friendly and helpful. He made me feel like i was family. And he has a great head of hair. We talked like we were old friends. More

Awesome, Amazing, Efficient, and Affordable! I used to go to another Chevy dealer and became disgusted by that dealership after ownership changed hands. As my car was still under warranty and had I used to go to another Chevy dealer and became disgusted by that dealership after ownership changed hands. As my car was still under warranty and had some recall work that needed to be done, I found Freeland Chevrolet and Jonathan Stainton-James! April 2, 2015 was the third time I have taken my 2011 Chevy Cruze to Freeland for service (not just routine maintenance, but real service). Today I started my car and had 2 unusual error messages come up in the display. I had to go past Freeland on my way to an appointment so I stopped in to ask about the error messages and to schedule an appointment to have the errors checked out. I also needed to have the oil changed, tires rotated, and to have the wiper fluid hose properly routed. (The prior Chevy dealer mechanic had routed the hose so that it was getting crimped in the hood hinge). I explained everything that was going on to Jonathan, asked him a ton of questions - which he answered quickly, honestly, and correctly. (Unbeknownst to Jonathan, I used to build engines so I am VERY familiar with the inner workings of autos. As a female, I use my knowledge to ask questions intended to test/gauge honesty and knowledge of the issue at hand. If I get crap answers to my questions - they are not touching anything I drive). I told him I was headed to a 10:00 am appointment and needed to schedule the service visit. He said I'll schedule you for noon, so when you are done with your appointment just come on by. I was back in the shop at about 11:15. I left the car with instructions to call when ready. Jonathan called me at 4:31 pm and said it was ready to go. He asked if I wanted to pick it up today or wait till tomorrow. I had my car back and paid the service ticket at 4:59 pm. The guys (Terry Parks and Matthew Clark) did all that work, test drove the car, and I paid the invoice in less than 6 hours! I absolutely love this service department. All of the employees I have dealt with have always been friendly, helpful, efficient, and just plain awesome. I wish I could remember the names of the other staff I worked with on prior visits - to give them proper credit and kudos - but each time I have been to the shop, I spoke with Jonathan first. I will continue to bring my car to Freeland for any issue that comes up as well as all regular maintenance. If I ever buy another new Chevy product, I will buy it from Freeland. More

Excellent Customer Service Felicia Fregene was a wonderful person to work with. She did not stop until she found the car we were looking for. She stayed with us well after clo Felicia Fregene was a wonderful person to work with. She did not stop until she found the car we were looking for. She stayed with us well after closing to make sure everything was ok. Shane Turner was also a great person to work with. More

Freeland helped me take care of warranty repairs easily. No hassle experience. Ellis Roberts provided a very quick response to my need for repairs that were taken care of under warranty. He let me know what No hassle experience. Ellis Roberts provided a very quick response to my need for repairs that were taken care of under warranty. He let me know what all was being taken care of before and after the service team did their work. Thanks Ellis for your help! I think Ed provided me with a ride to work. He got me to work on time and we had a great chat all the way there. Thanks Ed for your help! More

Great Experience Everyone at the dealership was knowledgeable, helpful and professional. Lee Linton was great to work with and Sean Donaldson made the transaction simp Everyone at the dealership was knowledgeable, helpful and professional. Lee Linton was great to work with and Sean Donaldson made the transaction simple and straightforward. They worked hard to get us good value for our trade. Great experience! More

Excellent Dealer Lloyd was great! Very honest and straight forward. And very courteous, too. I don't buy many new cars, but I hope to go back here for the next one. Lloyd was great! Very honest and straight forward. And very courteous, too. I don't buy many new cars, but I hope to go back here for the next one. More

My First Service Experience Sucked! I dropped my car off for a diagnostic for my instrument cluster. Prior to my visit, there was miscommunication between me and Joyce about the diagnos I dropped my car off for a diagnostic for my instrument cluster. Prior to my visit, there was miscommunication between me and Joyce about the diagnostic fee being deducted from the repair costs; however, Carol cleared that up. I received a ride to work on the shuttle. The driver asked me to provide him with my work address and phone number so that he could call me when he was on the way. That was suppose to happen around 3:00 or 3:15. I called the Service Department around 3:00 to ensure that I would have transportation back to the dealership. A gentleman said that he would check to see where the driver was and call me back. It is now 4:30. He has not called me back and I learned that one is available to pick me up after speaking with Joyce around 4:20. I was seriously contemplating on letting this dealership perform the repairs on my car. After this experience, I will NEVER allow them to touch my car again if I can help it because this experience was beyond horrible! I will not recommend any of my friends or loved ones to this dealership either. Furious is not an adequate word to describe how I feel right now. More