
Freeland Chevrolet Superstore
Antioch, TN
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Horrible Customer Service! Went to have my car serviced under warranty. No..I did not purchase my car from Freeland but I do have a GMC warranty from where I purchased my car. S Went to have my car serviced under warranty. No..I did not purchase my car from Freeland but I do have a GMC warranty from where I purchased my car. Sean Grimes in the service department seemed annoyed wth my warranty that he was not familiar with, inconvenienced with my questions and extremely short with me. I asked about a loaner and the shuttle I was told would be available to get me home when I scheduled my appointment. He told me no loaner and not sure when a shuttle would be avaialable, that they have been "running ragged today" and I could wait in the lounge. I asked approximate wait time..his response..."I don't know where they went." I had a list of cars I wanted to look that I found on the internet, I asked him to direct me where to go. He replied about how many cars they have on their lot and pointed to "go over there." I sat in the waiting area for a few minute and decided to just take my car somewhere else. I was insulted by his condescending attitude and lack of customer service. Freeland Chevy lost a sale and a new customer. I will be sure to tell others about my negative experience. Maybe he was having a bad day but don't let it reflect on the business and onto the customers. If this is what I would have to deal with if I purchased from here...forget it!! More
Never Shop at Freeland Chevy Upon my arrival for an appointment with John Schmitz I was immediately told he was too busy for me, so I got thrown in with someone else I did not kno Upon my arrival for an appointment with John Schmitz I was immediately told he was too busy for me, so I got thrown in with someone else I did not know. All my information was lost and we had to start from scratch. As we looked around the lot all I saw was nothing but over priced cars and the crooks trying to get you in any car they possibly could. More
Tommys an all star Tommy did a great job helping me. He did all he could through out a day to get me a man with no credit out the door in a brand new 2017 chevy Cruze. N Tommy did a great job helping me. He did all he could through out a day to get me a man with no credit out the door in a brand new 2017 chevy Cruze. No hassle. No haggling. Just me him and a sale. More
Freeland Chevy Worked with Evan Diehl on the purchase of our new Suburban and the experience was excellent! He was great to work with and the dealership was great to Worked with Evan Diehl on the purchase of our new Suburban and the experience was excellent! He was great to work with and the dealership was great to work with. More
new corvette purchase Steve Uria and the staff were great. Very efficient and easy to work with. They helped me buy my dream car, a new corvette stingray, with no hassles Steve Uria and the staff were great. Very efficient and easy to work with. They helped me buy my dream car, a new corvette stingray, with no hassles. More
Overall the best car buying experience I've ever had!! This is honestly the best car buying experience I've ever had. I had a chance to work with Evan, from internet sales, and I highly recommend everyone This is honestly the best car buying experience I've ever had. I had a chance to work with Evan, from internet sales, and I highly recommend everyone to ask for him. He was very professional and responsive to any questions I had. He went above and beyond with the company to make sure I was financed and able to drive home in the car of my dreams! I would highly recommend this dealership to any and everyone who wants a hassle free, 110% effort driven experience. More
Very helpful and courteous We purchased a 2017 Chevy Equinox - they were very helpful in getting our trade in and new purchase done with little trouble. We did the pre approval We purchased a 2017 Chevy Equinox - they were very helpful in getting our trade in and new purchase done with little trouble. We did the pre approval on line so there was very little for us to do but show up, sign and drive. Evan Diehl was very helpful to us, also the gentleman that was at the insurance desk was very nice and very friendly, we chatted with him while waiting for our turn in the finance office. More
Great experience at Freeland Charlie Rhodes and John Vollmuth were great to work with. They helped me wrangle my 4 year old and I couldn't have gotten a better deal. Overall, ever Charlie Rhodes and John Vollmuth were great to work with. They helped me wrangle my 4 year old and I couldn't have gotten a better deal. Overall, everyone there seemed happy, friendly, and knowledgeable. More
C7 Purchase My weekend sales experience at Freeland was great!!! This is the 4th Corvette I have purchased through that location and Lloyd and the rest of the st My weekend sales experience at Freeland was great!!! This is the 4th Corvette I have purchased through that location and Lloyd and the rest of the staff could not have been better. I know I can be inflexible but they were very accommodating and we drove away pleased with the experience. More
Very good experience My salesman Denny and the staff were very cordial and it didnt take long to get us in a brand new car. The service department and finance personnel w My salesman Denny and the staff were very cordial and it didnt take long to get us in a brand new car. The service department and finance personnel were really nice. Thank you. More