Freeland Chevrolet Superstore

To whom this may concern I’m A Frequent Customer at Bill Freeland Chevrolet I Purchased A 2016 Malibu (LT) jan2017 it has had its share of recalls &problems but when I take it in for a service and spend the Freeland Chevrolet I Purchased A 2016 Malibu (LT) jan2017 it has had its share of recalls &problems but when I take it in for a service and spend the money for a service that wasn’t preformed correctly having to take it back with in the same week to have it serviced again when I also had a diagnostics before the work was preformed (Nov 2023)taking it in (January 2024)for a routine oil change being diagnosed that it needs a oil pump repair @1,000 dollars blew me away when the previous job cost me 2339.00 that wasn’t properly performed and you only can accommodate me with a joke and Uber ride to & from work and NO Loaner with no other transportation available but spending money that I don’t have for a rental car what do the Customer do? With Chevy being generational with in my family maybe I need to part ways with the loyalty with the Chevy brand All I’m asking that the vehicle be fixed and honor that the work wasn’t right also better accommodation for the customer because this is a big inconvenience for me and my livelihood I don’t need a rush job I just want to continue to be a Chevy Owner and Satisfied with good customer Service with out having to take this method of action towards a company that I have always had high expectations and loyalty for the GENERAL Motors Company More

Alex was super helpful and very easy to deal with. Answered all questions and was very thorough with the whole process. Answered all questions and was very thorough with the whole process. More

Recently had car issues other Chevrolet dealerships where not able to figure out my issue. They where quick to figure out the issue and stayed in contacted me through the whole experience first trip of many not able to figure out my issue. They where quick to figure out the issue and stayed in contacted me through the whole experience first trip of many I plan to make here! More

I had service work done at Freeland Chevrolet recently, and it was a great experience! Big thanks to Sean Grimes and Ken Nisbit for greeting me back on the road ! All the staff was very nice and I apprecia and it was a great experience! Big thanks to Sean Grimes and Ken Nisbit for greeting me back on the road ! All the staff was very nice and I appreciate the the help ! A++ experience! Thanks again !! More

Great Experience from start to finish! Best crew in town! Would recommend to family and friends! Best crew in town! Would recommend to family and friends! More

Thank you so much for the great, friendly and reliable service to all at the Freeland Chevrolet service center. You have been there to keep our vehicle up to date and it gives us peace of mind knowing tha service to all at the Freeland Chevrolet service center. You have been there to keep our vehicle up to date and it gives us peace of mind knowing that you are there to help. More

I love coming to this Chevrolet dealership. The employees always make my visit enjoyable. Cydni is great, and has wonderful customer service The employees always make my visit enjoyable. Cydni is great, and has wonderful customer service More

We have the best experience possible you could have at a car dealership. Elijah was our sales associate, and went above and beyond to make it so simple and easy. spent less than 90 minutes at the deale car dealership. Elijah was our sales associate, and went above and beyond to make it so simple and easy. spent less than 90 minutes at the dealership, and Elijah did all the behind the scenes work for usand got us UNDER our price-point. Appreciate everyone on the team that worked for us. Elijah made us feel like a priority. Highly recommend! More

Had oil change and someone tampered with my suv. Doesn't drive the same. Highly upset! Doesn't drive the same. Highly upset! More

Cindy in service and Tori have been a true pleasure and made our experience very pleasant. made our experience very pleasant. More