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Freehold Subaru

Freehold, NJ

4.8
1,049 Reviews
At Freehold Subaru, we're dedicated to creating an enjoyable car-buying experience for our customers. We strive to meet your every need and provide unmatched service for the Freehold, Colts Neck, Manalapan, Englishtown, Farmingdale, Howell, Malrboro, Morganville, and Millstone areas. Our experienced staff are seasoned in helping customers find the cars or trucks they've always wanted. From a large ...
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299 South St

Freehold, NJ

07728

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Showing 1,049 reviews

January 20, 2022

I worked with Mr. Soto to purchase a new Subaru. He was kind and knowledgeable. He made the whole experience painless! More

by Lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Freehold Subaru responded

Helloooo Lauren, I agree that Lester is a kind, personable, and knowledgeable salesman. He is a great person to work with too. I am happy we were able to lure him away from our local competitor. Thanks Steven, GM

January 16, 2022

My experience was FANTASTIC. Never had a more positive, professional and courteous treatment. Brian explained the operations of my new Subaru Forester like the expert that he is. He was patient and unders More

by cecille14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Freehold Subaru responded

This one fantastic review! I am so delighted to read about the positive buying experience with Brian here at Freehold Subaru. It is employees like Brian that make our dealership stand above the rest. Thank you Steven, Boyce, GM

January 11, 2022

Excelent customer service, honesty, trustworty.. Carlos Ramos was extraordinary,helpfull,honest,serviceable,attentive,best salesman ever. More

by Dgame4u1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from finance
Jan 12, 2022 -

Freehold Subaru responded

I agree with you about his honesty and trustworthiness. He is not a salesman that will pressure you. Instead, he is patient and will answer all your questions with sincerity and honesty. I assure you that we will take care of your referrals with the same excellent service we have shown you. Steven Boyce, GM

Jan 12, 2022 -

Dgame4u1 responded

I will recomend as many as i can.. thanks

January 11, 2022

I cannot say enough positive things about this dealership and it’s employees. This is my second Subaru I’ve purchased from them. Lester, Carlos and Dave are the absolute best. I had such a wonderful experien More

by Melissa85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Freehold Subaru responded

Hello Melissa Thank you for such a glowing review of your purchase experience here at Freehold Subaru. I agree we have put together a great team. I can not say it better " the employees at Subaru Freehold are accommodating, knowledgeable, helpful, and overall genuinely nice people to do business with." Enjoy your new Subaru Steven Boyce, GM

More
December 16, 2021

A positive first impression is the baseline to an exceptional customer experience, we were so pleased with the attention to detail and attentiveness that Lester Soto and his team at Freehold Subaru o More

by img48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Freehold Subaru responded

I am so happy we exceeded your good first impression. We pride ourselves here at Freehold Subaru on having exceptional customer service. Thank you for your purchase and an excellent review Steven Boyce, GM

December 14, 2021

Sean Brand at Subaru was a tremendous help. He answered all of our questions, guided us through the process, and provided us with a stress-free, zero-pressure environment that was appreciated by the whole More

by jamesascolese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Freehold Subaru responded

I was delighted to read what a tremendous help Sean was when you purchased your Subaru. He is knowledgeable about the Subaru vehicles. We pride ourselves on making the purchase process stress-free and a family-friendly environment. We will take just as good care of your referrals as we have yourself. Steven Boyce, GM

More
December 07, 2021

Lestor Soto has been my "go to" salesman at this Dealership for several years. He has made sure I got the best deal available and he is a very pleasant person. More

by DFin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Freehold Subaru responded

Hey D Fin Lester is a very pleasant guy! We make sure that our deals are more than competitive. Thank you are your customer loyalty Steven Boyce, GM

December 07, 2021

I would recommend Sean Brand at Freehold Subaru to everyone! He is a friendly and straightforward salesman. His knowledge of Subarus was outstanding and completes a “ hassle free” sale in a very com More

by Emiller.ppgsjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Freehold Subaru responded

Hi First, thank you for your recent purchase of a Subaru from Sean Brand. Secondly, I agree he is a very friendly and straightforward salesman. We always strive to make each purchase here hassle-free and relaxed. Steven Boyce, GM

December 03, 2021

Excellent experience - no nonsense - straight forward - this is the 4th Subaru I've bought here plus I have referred several friends. You wont regret buying here - the cars are awesome great too! More

by robmayergoog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Butkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Freehold Subaru responded

Hello Rob Thank you for purchasing four vehicles from us here at Freehold Subaru. Thank you for everyone you referred to us. A repeat buyer is the best compliment any dealership can have. Steven Boyce, GM

November 29, 2021

This was my first experience leasing a Subaru. We traded in our 09 Honda Fit towards a 22 Impreza Hatchback and our Sales rep Lester was incredibly helpful during that process. He gave as a fair deal for More

by mattcherry93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Freehold Subaru responded

Thanks for the top marks, Matt! Lester is a great guy and salesman. We at Freehold Subaru make the buying process as simple as possible. Even though the car business has been crazy the past year we are not adding high fees or mark-ups like other dealerships. Steven Boyce, GM

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