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Freehold Subaru

Freehold, NJ

4.8
1,048 Reviews
At Freehold Subaru, we're dedicated to creating an enjoyable car-buying experience for our customers. We strive to meet your every need and provide unmatched service for the Freehold, Colts Neck, Manalapan, Englishtown, Farmingdale, Howell, Malrboro, Morganville, and Millstone areas. Our experienced staff are seasoned in helping customers find the cars or trucks they've always wanted. From a large ...
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299 South St

Freehold, NJ

07728

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Showing 1,048 reviews

July 27, 2024

Since I have previously written a review complaining about the Freehold Subaru service department, I feel obligated to write about my most recent visit, which was perfectly fine. All work requested was More

by sepsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 20, 2024 -

Freehold Subaru responded

Thank you for your excellent review, Sepsi! I am thrilled to hear that your recent service experience at Freehold Subaru was positive. Our team strives to provide top-notch service to every customer, and it's rewarding to know that we met your expectations. We appreciate your feedback regarding the accurate tire pressure and radio interface update. We'll continue working hard to ensure all our customers have a great experience. Steven Boyce, GM

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July 09, 2024

After one phone conversation I can tell this is a place I would definitely NOT do business with. In a world where most things are done online, I put in my application for a car yesterday and then messaged t More

by Lem23
Recommend Dealer
No
Employees Worked With
Rachel Lavitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira Gross
May 23, 2024

Wonderful low key experience working with Randy. Single woman walks into car dealership alone…could be scary but he was so respectful, patient and a pleasure to deal with. Totally recommend working More

by Kathleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Everyone was extremely helpful and made buying a car so easy. Brian the salesman and Steve the owner went above and beyond for me More

by sweepea63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Freehold Subaru responded

Wow, sweepea63, that's great to hear about Brian and me! We're lucky to have such a dedicated team here at Freehold Subaru. Thanks for recognizing their hard work, and congratulations on your new car! Steve Boyce, GM

April 03, 2024

Lester Soto is an absolute pleasure to deal with when purchasing a new car! Without a doubt I would recommend him to my family and friends!! More

by Jborquist53
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Freehold Subaru responded

Thank you, Jborquist53! I am overjoyed to hear that Lester Soto enjoyed your car-buying experience. We'll be sure to pass your kind words on to him. At Freehold Subaru, we strive to provide exceptional service, and it sounds like Lester went above and beyond! Steven Boyce, GM

March 22, 2024

Thanks to Carlos Ramos at Freehold Subaru for helping me buy a new car. He is so knowledgeable and friendly. Everyone there was so helpful. Thank you. More

by davemaryrochford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Freehold Subaru responded

On behalf of Carlos and the entire Freehold Subaru team, thank you for the 5-star review, davemaryrochford! We appreciate your business and are so happy we could exceed your expectations. Safe travels in your new car Steven Boyce, GM

March 11, 2024

Freehold Subaru made buying a new car a great experience. ..as impossible as that may sound. Many thanks to salesman, Randy Watson, for answering lots of questions and being professional and courteous at all More

by DKaczor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Anello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Freehold Subaru responded

DKaczor, I am so glad to hear Randy, Shane, Kim, and Nick made your car-buying experience great! We take pride in our team's professionalism and dedication to customer satisfaction. Thanks for choosing Freehold Subaru Steven Boyce, GM

March 10, 2024

I have been getting my car services at Freehold Subaru since we moved into the Area in Aug 2023. I have been very happy and decided it was time to buy my next car from them. Yuliya was a great help in c More

by JimK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuliya Shvartsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Freehold Subaru responded

Dear JimK, Thank you so much for taking the time to leave us such a positive review! I am exhilarated to hear you've had a consistently positive experience with our service department and sales team. We strive to provide a pressure-free environment where customers feel comfortable throughout the car buying process. We're also happy to hear that Yuliya was a great help in choosing and buying your new car. We'll be sure to pass your kind words on to her. Welcome to the Freehold Subaru family! We look forward to servicing your new car for many years to come. Steven Boyce, GM

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March 07, 2024

Mike Moursy, your sales approach is impeccable! You truly understood my needs and have provided me with a solution that not only meets but exceeds my expectations. Your dedication to customer satis More

by pcaudiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Moursy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Poyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Freehold Subaru responded

Thank you, pcaudiano! I am so happy to hear about your positive experience with Mike Moursy. We'll be sure to pass your kind words along to him. Steven Boyce, GM

March 01, 2024

Everyone we dealt with was professional, knowledgeable and friendly. We never felt rushed. Carlos was wonderful. He answered all my questions with a smile. Very patient. No spending all day haggling w More

by mtereshko
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Freehold Subaru responded

Thank you, mtereshko, for the kind words about your experience at Freehold Subaru! We take pride in our professional and friendly staff, and we're glad to hear that Carlos could answer all of your questions patiently. We hope you're enjoying your new Subaru! Steven Boyce, GM

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