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Freehold Mitsubishi
Freehold Township, NJ
67 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 67 reviews
July 22, 2024
Something is wrong with this dealership. I’m out of state and bought a used car from them. They shipped it to me and when it arrived the straps that held the car to the truck had scratched t I’m out of state and bought a used car from them. They shipped it to me and when it arrived the straps that held the car to the truck had scratched two of the headlights. We have not gotten a reimbursement to fix them. We are on month 3 without a license plate!! They sent a temp replacement 3 weeks after the first had expired! My husband calls and texts every day and gets the same sob story… the people who do that quit, the new people don’t know how to do it, we just overnighted it to you… all lies!! We were promised there was a second key to the car but they “are looking for it,” for 3 months! STAY AWAY!!! These people are scammers!!! More
by heatherfigueroa
Employees Worked With
July 11, 2024
Bought a vehicle from Freehold Mitsubishi of NJ more than a month ago and still don't have my title. I've been trying to get a hold of anyone - the story is the same: someone will call you back and from the a month ago and still don't have my title. I've been trying to get a hold of anyone - the story is the same: someone will call you back and from the dozens of calls I've made, not one call back. The salesperson, George, is completely unresponsive and always too busy. Please stay away - I thought that dealing with an official dealership I was dodging this type of behavior, but instead, I landed right into the shady, no communication whatsoever practices. Contacting the NJ AG and BBB next. They didn't have the title on premise at the time of sale (May 8) because it had a lien on it from Mercedes since it was leased by the previous owner. So they did not have the title at the time of us signing the sale contract and wiring them the full payment (May 10) for the vehicle. June 21, after hounding Nathan, he finally calls back to tell me he has the title and that he will have someone go in person on June 24 to transfer it in our name at the DMV. Called June 25 since I haven't heard anything to only find out that he was not in the office and no one can help me. June 26, still no title. Nathan, the manager in charge of the deal keeps promising next week and has called me back 2 times out of my 30+ calls over the last few weeks. He says that it is not illegal to sell the car if they didn't have the title and that "it happens all the time". I reached out to Philip - the Director of Operations. He assured me on June 28 that we would have the title in 2 weeks. That time has passed and not title still. I called him and he said he would call me back in "a couple of minutes" - it has been hours with no call back. It has been over 2 months now and we still do not have the title with a car that is still sitting on their lot. The service has been abysmal. The staff does not stand behind their words, instead worrying about burying the bad reviews. More
by Alex
July 03, 2024
Excellent service team here I highly recommend coming here for your next vehicle or service appointment George in sales who I purchased the car from is very helpful, goes out of his way to make sure you here for your next vehicle or service appointment George in sales who I purchased the car from is very helpful, goes out of his way to make sure you receive anything and everything you need even after the sale is done and you come for an oil change More
by eli
July 03, 2024
Fabulous dealership with an amazing staff George was very helpful and answered all my questions helpful and answered all my questions More
by vanessa
July 03, 2024
Very happy with my experience here George and the rest of the sales team where all consistently helpful throughout the sales team where all consistently helpful throughout More
by Freddy
July 03, 2024
George was helpful, understand, and very knowledgable on the cars that where available, great experience will definitely be back the cars that where available, great experience will definitely be back More
by Amanda
July 03, 2024
Best staff and dealership in the Monmouth County area let alone NJ ever since the new ownership has taken over things have been amazing alone NJ ever since the new ownership has taken over things have been amazing More
by heather
July 03, 2024
Recently purchased my new vehicle from George he was super helpful and made everything very convenient super helpful and made everything very convenient More
by Zack
July 03, 2024
Excellent dealership with a great staff to match I can't think of one negative thing to say think of one negative thing to say More
by lorenzo
July 02, 2024
All around great dealership with a very knowledgable, helpful, and caring staff. George went out of his way to make sure I left happy helpful, and caring staff. George went out of his way to make sure I left happy More
by Emma
