Freehold Mitsubishi

Apparently likes to sell cars and then report them stolen. They (Chris) took a down payment for a car and told my son that the car had been sold already. They talked him into another vehicle. Shortly, stolen. They (Chris) took a down payment for a car and told my son that the car had been sold already. They talked him into another vehicle. Shortly, thereafter, they called him, insisting that he return the vehicle or they were they were going to report it stolen. They are now telling him that they cannot give him his down payment back. The car has now been reported stolen, and my son who happens to be a veteran, has a vehicle he cannot drive. Bad business I would not do business with this company. More

STAY AWAY! ! Absolutely the biggest dumpster fire of a dealer run by lying thieves who will say ANYTHING to sell the car/get you out of the door. End result? Tak ! Absolutely the biggest dumpster fire of a dealer run by lying thieves who will say ANYTHING to sell the car/get you out of the door. End result? Taking delivery a pile of garbage back to MA with no title / registration for well over a month, not following through and honoring the “we owe you” form (illegal by the way), a front diff on the way out, a dead accessory battery ($1300 dealer only item), mismatch bald tires, an empty gas tank (oh…but Kelvin offered to put $5 in for me on my way out….wow…) and falsified information not disclosing a vehicle was a repo (not on the CarFax they printed for me to sign until after taking delivery of the vehicle). Mr. Man Purse Kelvin is about as useful as fire underwater (with several court cases against him as the salesperson alluding to falsifying information/misleading consumers, yet the owner Dairon continues to have this high-risk seat warmer running around). Nathan Rojas…I think he’s the Finance Manager? I don't understand how he's employed...he doesn't have an accurate answer to anything, lies through his teeth, will say anything to get you off the phone and is just as misleading and deceitful as the rest of the staff (can’t tell you the number of times my title/registration was “overnighted” before he owned up to flat out lying)...the epitome of the statement "over promise and under deliver". Dairon (the owner)? MIA...he is incapable of answering an email, getting involved or taking accountability for his unethical team of employees/business practices. Everyone in this place is like a chicken running around that just got their head cut off. It’s mind boggling, incredibly frustrating and the tiniest bit humorous at the same time. No idea how this place can possibly operate with such a low cumulative IQ!!!! After over 150 calls into Freehold Mitsubishi to follow up on several deliverables, I traded the X7 out (after finally getting it registered once they had a repo title to send to the DMV) for another vehicle at a reputable dealer, unfortunately having to eat the cost of the $3k "we owe" item Freehold refused to honor. The positive reviews on here? Most are from the staff working for the dealer and their peers. Go ahead…crosscheck some of the names on all dealer review platforms!! There’s soooooo many employees “so happy with their purchase and experience” from Freehold Mitsubishi (clearly not a coincidence). This place should’ve been shut down a long time ago. A few more lawsuits and someone will take them out of business. TRUST the real reviews on here. They won’t be 5 stars. RUN, don’t walk away from this dealership. You’ll thank the honest ones on here. More

Purchased a vehicle online. After an unfortunate initial problem things were handled in a professional manner. After an unfortunate initial problem things were handled in a professional manner. More

I recently came in looking for a car for my wife and had the please of working with George he made sure to listen to all my lies wants and needs the please of working with George he made sure to listen to all my lies wants and needs More

Chris was very helpful from sales along with George they didn't try to push me into any other vehicles ands also made the numbers I wanted work didn't try to push me into any other vehicles ands also made the numbers I wanted work More

George and the rest of the staff here are all very kind he went out of his way to help put me in the perfect Audi he went out of his way to help put me in the perfect Audi More

The best vehicles and such a large selection of new and used cars I will highly recommend to my friends and family used cars I will highly recommend to my friends and family More

This is the second car I have purchased from the dealership the first was for my daughter a few months ago and now I just purchased one for myself from sales to service everyone is great dealership the first was for my daughter a few months ago and now I just purchased one for myself from sales to service everyone is great More

This company deserves no rating. We are trying to obtain a title from a vehicle a customer traded with our dealership, but the vehicle was never registered by FREEHOLD MITSUBISHI. T We are trying to obtain a title from a vehicle a customer traded with our dealership, but the vehicle was never registered by FREEHOLD MITSUBISHI. The service is horrible. There is no communication. I have been trying to reach someone to talk to I was told the manager is the only person that can help me. I have left messages and called multiple times. Still no assistance. Now when I call the calls are just dropped. The salesman George is who handled the sale and he has not answered the phone since the initial call and now is forwarded my calls as well. Why is this "franchised" dealership not registering customers vehicle especially after receiving payments from financial instructions to do so. Looking at other reviews this dealership may need to be investigated and possibly shut down. They is surely some shady business going on here. I am also going to make a report with the state of New Jersey, local news, the used car board, social media platforms, local police etc. More