Freehold Hyundai

It was so easy to get into a new Elantra Touring, even with a bankruptcy and repossession on my credit report. Raphael Johnson was an incredibly helpful sales person. And the finance guy helped me get a with a bankruptcy and repossession on my credit report. Raphael Johnson was an incredibly helpful sales person. And the finance guy helped me get an even better interest rate on my loan than I had on my last car when my credit was good. They guided me step by step to get the exact car and options my girlfriend wanted. I originally just went in to see what that model car was like. They happened to have the exact car and options that I built online using the build and price feature on the Hyundai website. I knew this car was rare and I likely wouldnt be able to get the exact one if I let it slip by. However I wanted to put more money down on the car before I signed. NO PROBLEM! They held the car for me in the back lot for almost a month, so I wouldnt have to risk settling for a car that wasnt perfect for us. Raphael Johnson stayed in close contact with me with details about the loan situation, while the finance guy did everything possible to get me a great deal. I must say that I was not only happy with the service and vehicle, I was shocked by just how good of a deal they were able to work out for me. They were able to get me low payments without having to sacrifice the extra options, gap coverage or even the extended warranty. My girlfriend and I are extremely happy. They even stayed open late on the night of the signing to accomodate my schedule. Definitely go to Freehold Hyundai and see Raphael Johnson before buying any car (new or used). They will get you exactly what you want without pressuring you into something you dont want. Great great service. Id recommend them to anyone. More

Raphael is a go to sales person. Not pushy, knows the vehicels he sells thoroughly. Provides his cell phone number for personal follow-up questions after purchase. Recommend him highly vehicels he sells thoroughly. Provides his cell phone number for personal follow-up questions after purchase. Recommend him highly More

After not having to buy a new car in over 15 years I was a little timid about the whole buying process. My salesman, Rich Slafer at Freehold Hyundai, made things very easy. I made a few trips back to the d a little timid about the whole buying process. My salesman, Rich Slafer at Freehold Hyundai, made things very easy. I made a few trips back to the dealership and every time I was welcomed. Rich sat with me and went through all the features of the car a few times until I felt comfortable making my purchase. I never felt high pressure to buy and Rich was very patient through the entire process. I came prepared after doing a little research and we came to a quick agreement on the purchase price and in less than two hours I was on the road in my new car. I am very happy with my new Elantra Limited and I love that it has a lot of big car amenities for a small car. (Who knew there were heated rear seats?!?) I'm looking forward to many years in my new Hyundai and showing it off to all my friends. I would highly recommend Freehold Hyundai and Rich Slafer to anyone looking to purchase a car. More

Everyone I dealt with was very friendly, helpful and courteous. I had previously purchased a new car from Freehold Hyundai in 2001, so going back to freehold Hyundai was a no brainer. Very satisfied wit courteous. I had previously purchased a new car from Freehold Hyundai in 2001, so going back to freehold Hyundai was a no brainer. Very satisfied with purchase and would buy from Freehold Hyundai AGAIN! More

My fiance and me went in immediately taken care of sat down great atmosphere Raphael J. helped us he was hilarious funnyyyy they all were. We told him what we wanted and how we could do it, he got on it r down great atmosphere Raphael J. helped us he was hilarious funnyyyy they all were. We told him what we wanted and how we could do it, he got on it right away. Never I would have thought i would walk out with a brand new car out of the box from the year(By the way my first new car 0 miles). They worked their magic while keeping us feeling comfortable. Went on to the final step funny gentleman called Les E. helped us he was real told us what we need it to hear and got it all done very polite and funny gentleman. This is my second Hyundai, guys when is time upgrade i will be back. More

I visited this dealership twice and dealt with Andy Lawrence who couldn't give me a straight-forward price. Between test drives my wife and I waited a long period of time because he was dealing with a Lawrence who couldn't give me a straight-forward price. Between test drives my wife and I waited a long period of time because he was dealing with another customer instead of referring me to someone else. I corresponded with Chris Peters via email who quoted me a price before freight and after rebates so the price looks as low as possible. I calculated their price by adding destination and the rebates I don't qualify for which is all of them and I still couldn't get them to confirm the price. My response from Chris was, "There's a reason for that" and I would have to come in to make a deal. What reason could there possibly be I don't know nor do I want to know. This dealership plays too many games. When you ask for a price of a car they ask you what your budget is. They might as well ask "How much you got?" After I finally showed them what a quote looks like and after seeing the price, Andy told me to buy it from there because they couldn't compete. Not half an hour later a sales manager calls me and tries to play the monthly payment game telling me my competitor's monthly payments are higher. I expressly stated I would pay cash for the car. I also agree with another reviewer that the positive reviews must be coming from the dealership itself. More

mr raphael johnson was so informative with his overall knowledge of the vehicle which was very effective and impressive. we appreciated his patience and his constantly asking us "if we had any questions" knowledge of the vehicle which was very effective and impressive. we appreciated his patience and his constantly asking us "if we had any questions" regarding the vehicle. the dealership overall was friendly which is good sign. so overall experience was excellent and not overwhelming. thank you aixa pinto More

I was left waiting 2 times for over 20 minutes while my salesman left to work out prices with the manager. They said they could match the price I gave them but then they said they couldn't. I wasted 2 ho salesman left to work out prices with the manager. They said they could match the price I gave them but then they said they couldn't. I wasted 2 hours for nothing. I will never go back to this dealer. It is the most unprofessional dealer that I have ever dealt with. More

the followup of emails after purchase was nill. at time of car pickup, we were handed the plugs which need to be installed. was told they would put them in when we came for the licence plastes. at that t of car pickup, we were handed the plugs which need to be installed. was told they would put them in when we came for the licence plastes. at that time there was a lot of in house bickering on serivce on sales on why they do this to them. also at time of pickup was give n a voucher to fill the gas tank up. we wanted to pickup on a saturday but then insisted i come on tuesday becuase it was slower. still waited 2 1/2 hrs for the car. at 2891 miles had to add 2 qts of oil. emailed them my concern. 48 hours later no response. More

My wife and I were not planning to purchase a new vehicle when we first visited Freehold Hyundai. Salesman Andrew Lawrence met us and without any pressure intoduced us to the Hyundai line of vehicles. Once w when we first visited Freehold Hyundai. Salesman Andrew Lawrence met us and without any pressure intoduced us to the Hyundai line of vehicles. Once we narrowed our search, we took both models out for a test drive. The Sonata quickly became our choice as it exceeded our criteria. All that was left to do, was to discuss price. The results were that we decided to purchase and drive home a new Sonata. This is the first vehicle we have ever purchased that was not manufactured by a U.S. company. Quality of the product, the extensive warranty and the professionalism of the sales staff, particularly Mr. Lawrence, convinced us that we were making the right decision. I think the only issue that might have detracted from the entire experience was the building and lack of a showroom but I understand the company is building a new facility that will be opened in the near future. I brought the Sonata back the next week to have a remote start installed. The price was right and the work was completed even earlier than promised which I believe is a good indicator for future dealer support. More