Freehold Hyundai

I had Usman as my dealer and he helped my father and I lease a car with the best monthly prices and down payment. Easy to get the car, he did all the work we just needed to sign a couple papers and I walk lease a car with the best monthly prices and down payment. Easy to get the car, he did all the work we just needed to sign a couple papers and I walked out with a new car. More

I traveled 50 miles to see an Acura RDX listed on Cargurus for 20,000, when I arrived there they denied me the price. After being there trying to negotiate for almost 5 hours, they rushed me as it wa Cargurus for 20,000, when I arrived there they denied me the price. After being there trying to negotiate for almost 5 hours, they rushed me as it was approaching 10pm to sign multiple documents. When I arrived, I realized that they charged me nearly 24,500. As I review the interactions, I recognize that they just manipulated the numbers so many times that it seems to make sense. Also, that I acknowledged being aware that there was body work and paint completed on the car which had a CLEAN car fax with no accidents reported which they never informed me about. This transaction was on Friday, 4-5-12, beware that the contract says that there is not a cool down period and you are bound by the obligation to keep the car. Since I have learned about this matter, there was an unanswered call placed to them and I have cancelled the check since I will be disputing the sale since they did not tell me of the accident and contacting the BBB. More

This dealer gave me the best price on trading in my 2007 Hyundai Sonata for a new 2013 Hyundai Sonata. The salesman Kevin went out of his way to make sure I got the best price possible and even ran out to Hyundai Sonata for a new 2013 Hyundai Sonata. The salesman Kevin went out of his way to make sure I got the best price possible and even ran out to route 9 as I was pulling away to make sure I got the best deal. He bought my friend and I a pizza as the final paperwork took longer than expected. More

Mike Defalco was very informative friendly and honest. he sat me down and asked me what my price range was what i was looking for in a car gave me braakdown on options they had he made the experiance very c sat me down and asked me what my price range was what i was looking for in a car gave me braakdown on options they had he made the experiance very comfortable it was quick and easy i'd recommend Mike Deflaco to customers shopping at Freehold Hyundai. More

Great dealership to do business. I put an online quoted and when i got there, the transaction was 123. Very easy to work with. I will certainly come back here for my next purchase. and when i got there, the transaction was 123. Very easy to work with. I will certainly come back here for my next purchase. More

Never ever visit this...worst to pathetic service..don't know how to talk..don't know what does customer mean and what does customer value means service..don't know how to talk..don't know what does customer mean and what does customer value means More

I want to share my "BAD" experience with Freehold Hyundai. I wanted to buy a Sonata and when I contacted them, their salesman Frank quoted a figure which was as per our budget. So we decided Freehold Hyundai. I wanted to buy a Sonata and when I contacted them, their salesman Frank quoted a figure which was as per our budget. So we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete McAndrew. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I don't know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete McAndrew called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes which were personal and I didn't like them at all. I don't know how he could speak in such a manner to his customers. Very rude, ill-mannered, a guy with attitude problem. He doesn't deserve to be a manager at all. His customer handling is so poor that I don't know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Pete's cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didn't even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/ customer handling skills than Pete. When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone. This guy is so insensitive about his customers. I am giving this rating for poor customer handling and wrong price commitments and for the insult I faced there. More

I am very pleased with Freehold Hyundai. I was in the market looking at new vehicles. I was not expecting in buying anything that day. Hyundai's have come a long way. I am glad with my purchase decision. market looking at new vehicles. I was not expecting in buying anything that day. Hyundai's have come a long way. I am glad with my purchase decision. More

The sales team at Freehold Hyundai exceeded my expectations in every way and were extremely helpful. Kevin Burwell was an outstanding salesman and did everything he could to make sure we got the expectations in every way and were extremely helpful. Kevin Burwell was an outstanding salesman and did everything he could to make sure we got the car we wanted at a price that fit our budget. I would definitely recommend this dealership to a friend and Kevin as a salesman. More

The service and professionalism at Freehold Hyundai was above all expectations. I would recommend them and use them again. This team works with you till you are completely happy. Jay made our experience e above all expectations. I would recommend them and use them again. This team works with you till you are completely happy. Jay made our experience extremely pleasant and super easy. He made sure the customer came first and that we received the best deal without all the hassle of back and forth negotiating. Bought the car two weeks ago and he is still contacting us to see how everything is going. We are very pleased and will return to purchase our next vehicle from him. More