Freehold Hyundai

If you just want a new car this may be a good dealer. If you have a trade it may be an issue. We received an obvious attempt at confusing numbers scribbled all over a sheet of paper. No clear math at all. " you have a trade it may be an issue. We received an obvious attempt at confusing numbers scribbled all over a sheet of paper. No clear math at all. "The sticker price is not the MSRP there is an addendum price also" Went to the dealer to trade in an older Toyota and find a Veloster. Pulled in and greeted by Tom who is quite pleasant and good to work with. Asked for a trade in value with no car selection he refused politely. We told him the car we were interested in and asked for pricing on trade in and new car. Won't give a price until we test drive. We drove the car as we had already at another dealer. He told us he would make it work we asked for a price. We asked me to tell him the offer we got elsewhere to save time so I did. Off to the manager and came back with a very fair price for a car on the lot similar to the one we asked about but wrong color. We want another color can you order it what is the price and what is the trade in value. We are two hours in now and can't get a price. Giant scribble page of numbers shows up with a 27,550 price at top with various other numbers it seems this was the addendum price with some calculations. Drag that thru the mud for a while and I ask 'what is the amount of cash I must hand you with my trade to get the car I want?" quite clearly. Tom leaves us to another gentleman Leon that is very nice but tells us he needs $1700 more than the price we got at the other dealer but he will get the car quicker (no stock in the US we confirmed with several dealers). I wonder why we should pay more and it seems the other dealer will likely not be able to deliver. When I challenge that the other dealer can't just make stuff up he tells me that $1700 is not that much if we finance we can save a few bucks and build credit too. I thanked them for their time and told him that we had a budget and it took all this time to get an answer to my first question. How much and how much for the trade in. We were there 3 hours and it took that long to get a simple price. Dragged thru the mud instead of simply providing a value on trade in and new vehicle. More

My personal experience with the freehold Hyundai was awesome, it start by a very warm welcoming greeting from RAPHAEL JOHNSON one of the best salesman i ever meet in my life , he is very professional , awesome, it start by a very warm welcoming greeting from RAPHAEL JOHNSON one of the best salesman i ever meet in my life , he is very professional , smart and easy to communicate with , he provided me with the car i need in a very efficient time never less , he walked me through the entire process with explanatory information that made me feel comfortable , i went to other dealers but i never felt the same way as i felt at Freehold Hyundai dealer that is mainly because an awesome salesman Raphael .... i drove 60 miles from my town to this Awesome dealer and it was worth it , i walked out with the car i want with the price i could afford. David More

Excellent experience overall. Went in with intentions of purchasing a '12 Sonata & left with a '13!! More than satisfied with my experience. Salesman went above and beyond expectation. purchasing a '12 Sonata & left with a '13!! More than satisfied with my experience. Salesman went above and beyond expectation. More

I had a nice new car buying experience at Freehold Hyundai, and I would recommend this dealership to prosective car buyers. The dealership is small in the number of salespeople, and customer focused. Hyundai, and I would recommend this dealership to prosective car buyers. The dealership is small in the number of salespeople, and customer focused. More

Best dealership, staff and prices anywhere on earth. Every possible question or concern are answered and eliminated. Salesman was like a friend trying to help me make a good decision. Every possible question or concern are answered and eliminated. Salesman was like a friend trying to help me make a good decision. More

The facility was extremely great, treating everyone like family. Very warm and kind atmosphere with a large amount of knowledgeable and helpful staff. They were very concise with their presentation (which I family. Very warm and kind atmosphere with a large amount of knowledgeable and helpful staff. They were very concise with their presentation (which I like) and we got through the entire process easily without any kinks. End of the day, we now have 1 more car, a White 2012 Sonata SE 2.0T, a brilliant car. We will definitely recommend this facility to any friends or family that are thinking of buying a new car. More

For the best car buying experience I heartily recommend Rich and the Team at Freehold Hyundai. I got the car I wanted with all the features I asked for at a great price. But most important for me; I beli Rich and the Team at Freehold Hyundai. I got the car I wanted with all the features I asked for at a great price. But most important for me; I believed the support and dealership commitment would continue even after I walked out the door. Hyundai makes a great product and with dealers like the Team at Freehold Hyundai, it is no surprise that it is rapidly becoming one of the leading brands in the country. I was introduced to all the folks who would participate in my buying experience, the Team clearly explained the sales process, worked with me to find the right car and then executed flawlessly. My Sales person Rich guided the process effectively and efficiently explaining everything I needed to know about my Veloster, what to do if I required service, after market accessories, etc. I will be sure to not only recommend the Hyundai brand but also Rich and the folks at Freehold Hyundai. More

Advertisement for "cash for clunkers" was Advertisement for "cash for clunkers" was acknowledged to be a sales gimmick. Completely unprofessional and argumentative sales tactic by sales rep a Advertisement for "cash for clunkers" was acknowledged to be a sales gimmick. Completely unprofessional and argumentative sales tactic by sales rep and the dealership manager. Poor selection of automobiles. More

We went in with an old car that we still owed money on & had few options on this cold rainy Saturday... we left with a brand new car that fit our budget!Kevin Burwell welcomed us, sat us down, heard our s & had few options on this cold rainy Saturday... we left with a brand new car that fit our budget!Kevin Burwell welcomed us, sat us down, heard our story, then said, "Give me a few minutes... let me see what we can do for you." WOW, these are good people. FUN too- Loved ringing that sales gong! More

As soon as I enter the building they are so warm and As soon as I enter the building they are so warm and friendly. I had the best help from them. I was really nice dealing with them. As soon as I enter the building they are so warm and friendly. I had the best help from them. I was really nice dealing with them. More