Freehold Hyundai
Freehold, NJ
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Service with a Smile? I took my car to be serviced. It was explained the parts were not available and one would be delivered in the morning, (as the other part was not as I took my car to be serviced. It was explained the parts were not available and one would be delivered in the morning, (as the other part was not as important) I should have my vehicle by midday. I would receive a phone in the morning to update me on the details. They did not have a loaner car that I would be able to use and I had the option of taking my car with an inadequate part but it was recommended that I not. When I explained I needed a vehicle to because I had meeting scheduled the serviced agent apologized and said it was out of their control. They did not have a loaner and did not have the part. Therefore, I was unable to met with my real estate agent and lost an apartment and I was also unable to met with my boss. The following day, I did not her from the service agent and had to call back 3 times. After calling and requesting to speak to a manager he called back within minutes. He explained the part was not in and it was out of his control. He did not offer me a loaner as he said it “should be done in a matter of hours”. I understand that our priorities are not their priorities but don’t lie!!! It’s the middle of the week. I’m not a stay at home mom I have a job and don’t have another means of getting to my job. He was such a jerk about the entire situation. It’s extremely frustrating. He offered nothing as aid or in response to my concerns. Purchasing the vehicle from Phil was another annoying event. More
Leasing a Car Dealing with Jim Sheridan was very easy and he was extremely helpful. Usually I am very stressed when purchasing/leasing a car - but Jim made my exper Dealing with Jim Sheridan was very easy and he was extremely helpful. Usually I am very stressed when purchasing/leasing a car - but Jim made my experience very positive. More
Stress free! Rob Sorg was terrific to work with! Previous car shopping experiences have not been pleasant, so I was thrilled to work with such a fantastic salespe Rob Sorg was terrific to work with! Previous car shopping experiences have not been pleasant, so I was thrilled to work with such a fantastic salesperson, who worked with me to get exactly what I wanted at the price I needed. I will be returning to Freehold Hyundai, for sure! More
Awesome staff at Freehold Love my new car sales and managers very nice, dealership was clean knowledgeable about every question I had. Friendly attentive will return. I would a Love my new car sales and managers very nice, dealership was clean knowledgeable about every question I had. Friendly attentive will return. I would also recommend Freehold as a dealer who cares about thworking customers and treats them fairly More
Great Expereince Could not be happier with the purchase of my 2016 Elantra. It has only been a week driving it but each day I drive it I know I made the right decision Could not be happier with the purchase of my 2016 Elantra. It has only been a week driving it but each day I drive it I know I made the right decision. More
I have good experience to buy my.car here. I am happy to buy from here. I have a good experience to purchase a car here.I wlii recomand to my friends and family members. I am happy to buy from here. I have a good experience to purchase a car here.I wlii recomand to my friends and family members. More
excellent experience I went in servicing my hyundai for an oil change, and after visiting the lot, left with a new vehicle. The dealership made it very easy for me to driv I went in servicing my hyundai for an oil change, and after visiting the lot, left with a new vehicle. The dealership made it very easy for me to drive away with a new vehicle and I recommend this dealership to anyone in search of a new vehicle. More
Great Experience! Earlier this month, I purchased a 2015 Hyundai Sonata at Freehold Hyundai. It all started with Mike McDonald, the patient and helpful salesman who ma Earlier this month, I purchased a 2015 Hyundai Sonata at Freehold Hyundai. It all started with Mike McDonald, the patient and helpful salesman who made my new car purchase in a long time be a great experience. I left the showroom with a beautiful car and have been enjoying the ride ever since! More
Extremely satisfied Since we came through the door everyone was very helpful.It was raining hard but they did everything necessary to satisfy our family needs. Thank you Since we came through the door everyone was very helpful.It was raining hard but they did everything necessary to satisfy our family needs. Thank you for making it happen. More
New purchase Went to Freehold Hyundai to purchase a second vehicle. The purchase went well once again and we had no problems to report. The sales person { Karen Li Went to Freehold Hyundai to purchase a second vehicle. The purchase went well once again and we had no problems to report. The sales person { Karen Lignelli } was very pleasant and help us with the purchase. She explained the vehicle in detail and everything was great. More