Freedom Nissan
South Burlington, VT
Filter Reviews by Keyword
By Type
Showing 337 reviews
I came in with no plan to actually leave with a new vehicle. When I got there I was driving a car that was on its way out. Daniel Wicks was the first to greet me at the door. When it came to the vehicl vehicle. When I got there I was driving a car that was on its way out. Daniel Wicks was the first to greet me at the door. When it came to the vehicle he listen to exactly what I was looking for, and he did a good job picking out a vehicle because I left in that vehicle. I would highly recommend this place. More
I had a disappointing experience at Freedom Nissan. It started out great working with Art, we came to an agreement on a price on the car I wanted. We signed the paperwork including the Certified Preowned started out great working with Art, we came to an agreement on a price on the car I wanted. We signed the paperwork including the Certified Preowned documents, and then I came back the next day to pick up the car, since it still needed to be detailed along with the Certified Preowned inspection. I noticed a couple days after, that there was no owners manual in the car. I contacted Art and he said he would order one for me. 10 days after that I had not heard from him, and I also noticed the state inspection sticker was expiring within the month. So I contacted Art again, he had someone from the service dept. call me after about a week or so. They said I didn't need an appointment and I could just come in for the sticker. I came in a few days later and they told me they never did the CPO or state inspection and that those needed to be done. Very frustrating to hear this, since I was told when I picked up the car that the inspections had been done and the car was all set. Also a new owners manual had not been ordered for me yet. I didn't have time to leave my car that day, and I don't live close to the dealership so this has been a huge inconvenience. I asked to speak to a manager while I was there, and they said no one was available. I also contacted both owners of the dealership by email to address these issues, and never got a response from either of them. Very disappointing to not feel like a priority. I absolutely love the car I bought, but it was a less than enjoyable experience working with this dealership. More
I highly recommend Art he definitely had my best interest he’s very knowledgeable and helped make our purchase smooth and quick as possible!! Thank you Art!! he’s very knowledgeable and helped make our purchase smooth and quick as possible!! Thank you Art!! More
This was my first car purchase and I was nervous as I had gone into another dealer earlier and it didn't felt welcoming. As soon as I stepped into the dealership, and Andrew welcomed me with the biggest smil gone into another dealer earlier and it didn't felt welcoming. As soon as I stepped into the dealership, and Andrew welcomed me with the biggest smile and made me feel comfortable. He was able to assist my parents and I with all questions, was very thorough, and found the best deal possible for a used car. I highly recommend Andrew to anyone who is looking for a car at Nissan. More
Ask for Art he is the BEST!!! He is amazing and makes the process really smooth, stress free, and pleasant. Art was very thorough and knowledgeable. He definitely goes above and beyond for his customers. The process really smooth, stress free, and pleasant. Art was very thorough and knowledgeable. He definitely goes above and beyond for his customers. The whole team at Freedom Nissan was absolutely great and I will be back to buy more cars. More
Christie said she would just run down (to the garage) to bring up a car to test drive, and she literally ran down, to keep us from waiting too long. There was a fair amount of waiting to put through the pu bring up a car to test drive, and she literally ran down, to keep us from waiting too long. There was a fair amount of waiting to put through the purchase, and she was patient, helpful and took her time with us. More
We bought a used Nissan Rogue recently with help from Art. He made the process very easy and we were in and out in a few hours. It was a great experience! Art. He made the process very easy and we were in and out in a few hours. It was a great experience! More
As a first time car buyer, I was nervous about finding the perfect car for me at a price I could afford. I got in contact with Dan from Sales, and he helped me every step of the way! I spoke with Dan over the perfect car for me at a price I could afford. I got in contact with Dan from Sales, and he helped me every step of the way! I spoke with Dan over the phone about one of their used vehicles, and he set up an appointment for me to come in the very next morning. He helped ensure I had everything I needed before coming in, and ensured a smooth buying process. He helped me set up a monthly payment that was within my budget, and got me in my new vehicle in under 24 hours from when I first contacted him! Super nice guy and was even willing to connect with me via text after business hours. Once I arrived at the dealer in person, there was absolutely no pressure to buy something I wasn't comfortable with. I don't think I could have found this vehicle for any cheaper anywhere else! If you are looking to buy an affordable used vehicle, Dan is the man for the job! More