Freedom Nissan
South Burlington, VT
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I love their cars & the salesman was Phenominal! ! He knew a lot about My new car & told me many times He would go out of his way to help Me.. ! He knew a lot about My new car & told me many times He would go out of his way to help Me.. More
I had a scheduled test drive appointment, arrived, waited 30min, and no one was to be found. A service technician came up to find someone. This was not the person I had a scheduled appointment with, come t 30min, and no one was to be found. A service technician came up to find someone. This was not the person I had a scheduled appointment with, come to find out that person was not even there. The emails I’d been sending and receiving were not even actually it with that person. The sales associate then proceeded to not listen to my questions and try to get unnecessary information from me. I tried multiple times to explain I had a scheduled test drive for 2 specific vehicles and the associate had their own agenda and ignored my request. I left and definitely will not return, worst service at a car dealership ever. More
Horrible service here - will NEVER go back. Once this 2-year lease is up in July 2023, I'll kiss this dealership goodbye forever. I liked the sales person although I was not fully informed abou Once this 2-year lease is up in July 2023, I'll kiss this dealership goodbye forever. I liked the sales person although I was not fully informed about the car (no spare tire for one, which I found out the hard way), but the service department! oh my, I don't know where to start. I'm looking for other Nissan service departments for future needs, since I will avoid Freedom Nissan AT ALL COSTS!!! More
Christie was awesome. Extremely helpful and accommodating! Would definitely request her assistance again! New Frontier here I come! Extremely helpful and accommodating! Would definitely request her assistance again! New Frontier here I come! More
Not even going to get started. Craziest experience I’ve had buying a car. Scary google reviews all written recently should’ve made me second guess. Wish I’d seen them before. Craziest experience I’ve had buying a car. Scary google reviews all written recently should’ve made me second guess. Wish I’d seen them before. More
We purchased a Nissan Frontier truck yesterday ( Preowned) and would like to say that we were very pleased with the salesperson, Christie Villa. She was very thorough and made the sale almost seamle Preowned) and would like to say that we were very pleased with the salesperson, Christie Villa. She was very thorough and made the sale almost seamless. I would encourage Nissan to commend Christie and wish her the best. Sincerely, Kathy and Frank Woodward Plattsburgh NY More
Christie: wonderful, kind, helpful, knowledgeable. Andrew: solid guy, also knowledgeable, friendly. Mort: ask to work with someone else - he got angry, crumpled the handwritten offer paper, and ye Andrew: solid guy, also knowledgeable, friendly. Mort: ask to work with someone else - he got angry, crumpled the handwritten offer paper, and yelled at me for 10 minutes. I went in knowing what I needed price and vehicle wise, as well as my trade-in value, and he did not like that I wouldn’t make any adjustments to my plan. His frustration quickly turned to unfettered, red-faced, artery throbbing anger. Careful with this guy. The dealership and all other staff I’ve worked with are wonderful, but Mort is unprofessional. More