Freedom Nissan
South Burlington, VT
Filter Reviews by Keyword
By Type
Showing 332 reviews
Not even going to get started. Craziest experience I’ve had buying a car. Scary google reviews all written recently should’ve made me second guess. Wish I’d seen them before. Craziest experience I’ve had buying a car. Scary google reviews all written recently should’ve made me second guess. Wish I’d seen them before. More
We purchased a Nissan Frontier truck yesterday ( Preowned) and would like to say that we were very pleased with the salesperson, Christie Villa. She was very thorough and made the sale almost seamle Preowned) and would like to say that we were very pleased with the salesperson, Christie Villa. She was very thorough and made the sale almost seamless. I would encourage Nissan to commend Christie and wish her the best. Sincerely, Kathy and Frank Woodward Plattsburgh NY More
Christie: wonderful, kind, helpful, knowledgeable. Andrew: solid guy, also knowledgeable, friendly. Mort: ask to work with someone else - he got angry, crumpled the handwritten offer paper, and ye Andrew: solid guy, also knowledgeable, friendly. Mort: ask to work with someone else - he got angry, crumpled the handwritten offer paper, and yelled at me for 10 minutes. I went in knowing what I needed price and vehicle wise, as well as my trade-in value, and he did not like that I wouldn’t make any adjustments to my plan. His frustration quickly turned to unfettered, red-faced, artery throbbing anger. Careful with this guy. The dealership and all other staff I’ve worked with are wonderful, but Mort is unprofessional. More
I came in with no plan to actually leave with a new vehicle. When I got there I was driving a car that was on its way out. Daniel Wicks was the first to greet me at the door. When it came to the vehicl vehicle. When I got there I was driving a car that was on its way out. Daniel Wicks was the first to greet me at the door. When it came to the vehicle he listen to exactly what I was looking for, and he did a good job picking out a vehicle because I left in that vehicle. I would highly recommend this place. More
I had a disappointing experience at Freedom Nissan. It started out great working with Art, we came to an agreement on a price on the car I wanted. We signed the paperwork including the Certified Preowned started out great working with Art, we came to an agreement on a price on the car I wanted. We signed the paperwork including the Certified Preowned documents, and then I came back the next day to pick up the car, since it still needed to be detailed along with the Certified Preowned inspection. I noticed a couple days after, that there was no owners manual in the car. I contacted Art and he said he would order one for me. 10 days after that I had not heard from him, and I also noticed the state inspection sticker was expiring within the month. So I contacted Art again, he had someone from the service dept. call me after about a week or so. They said I didn't need an appointment and I could just come in for the sticker. I came in a few days later and they told me they never did the CPO or state inspection and that those needed to be done. Very frustrating to hear this, since I was told when I picked up the car that the inspections had been done and the car was all set. Also a new owners manual had not been ordered for me yet. I didn't have time to leave my car that day, and I don't live close to the dealership so this has been a huge inconvenience. I asked to speak to a manager while I was there, and they said no one was available. I also contacted both owners of the dealership by email to address these issues, and never got a response from either of them. Very disappointing to not feel like a priority. I absolutely love the car I bought, but it was a less than enjoyable experience working with this dealership. More
I highly recommend Art he definitely had my best interest he’s very knowledgeable and helped make our purchase smooth and quick as possible!! Thank you Art!! he’s very knowledgeable and helped make our purchase smooth and quick as possible!! Thank you Art!! More
This was my first car purchase and I was nervous as I had gone into another dealer earlier and it didn't felt welcoming. As soon as I stepped into the dealership, and Andrew welcomed me with the biggest smil gone into another dealer earlier and it didn't felt welcoming. As soon as I stepped into the dealership, and Andrew welcomed me with the biggest smile and made me feel comfortable. He was able to assist my parents and I with all questions, was very thorough, and found the best deal possible for a used car. I highly recommend Andrew to anyone who is looking for a car at Nissan. More