Freedom Nissan
South Burlington, VT
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13000 mile 2 year old car, rotors warped. Was told this was normal wear and tear and wouldn't repair under warranty. Have never had this problem with a 2 year old low mileage car. Parked i Was told this was normal wear and tear and wouldn't repair under warranty. Have never had this problem with a 2 year old low mileage car. Parked in the garage when not in use. Cost me $460 dollars using my own mechanic. Will never buy a Nissan again a d not from this dealership. More
Many thanks to Christie & the team! Couldn’t have had a better experience buying our new truck! We’ll be back again for our vehicle needs in the future because there’s no better dealers Couldn’t have had a better experience buying our new truck! We’ll be back again for our vehicle needs in the future because there’s no better dealership. Thank you again! More
Went into the dealership to look at a used Titan. They appraised my trade and I told them where I wanted to be and had to get back to work. The sales manager sent me a text and I quote, "I refuse to They appraised my trade and I told them where I wanted to be and had to get back to work. The sales manager sent me a text and I quote, "I refuse to give you numbers until you sign a P&S". Cant even get numbers from this place. I WILL NEVER GO BACK AGAIN, and I'll be sure to let anyone I hear of buying a vehicle to stay away. Had an amazing experience following this at Nucar in St Albans. More
The Sales reps are very nice and helpful always. I have purchased my first car from them back in 2013, and had recommended several friends buy from them since then. I recently traded my old one for I have purchased my first car from them back in 2013, and had recommended several friends buy from them since then. I recently traded my old one for a new Pathfinder and is my third car from them. More
I love their cars & the salesman was Phenominal! ! He knew a lot about My new car & told me many times He would go out of his way to help Me.. ! He knew a lot about My new car & told me many times He would go out of his way to help Me.. More
I had a scheduled test drive appointment, arrived, waited 30min, and no one was to be found. A service technician came up to find someone. This was not the person I had a scheduled appointment with, come t 30min, and no one was to be found. A service technician came up to find someone. This was not the person I had a scheduled appointment with, come to find out that person was not even there. The emails I’d been sending and receiving were not even actually it with that person. The sales associate then proceeded to not listen to my questions and try to get unnecessary information from me. I tried multiple times to explain I had a scheduled test drive for 2 specific vehicles and the associate had their own agenda and ignored my request. I left and definitely will not return, worst service at a car dealership ever. More
Horrible service here - will NEVER go back. Once this 2-year lease is up in July 2023, I'll kiss this dealership goodbye forever. I liked the sales person although I was not fully informed abou Once this 2-year lease is up in July 2023, I'll kiss this dealership goodbye forever. I liked the sales person although I was not fully informed about the car (no spare tire for one, which I found out the hard way), but the service department! oh my, I don't know where to start. I'm looking for other Nissan service departments for future needs, since I will avoid Freedom Nissan AT ALL COSTS!!! More
Christie was awesome. Extremely helpful and accommodating! Would definitely request her assistance again! New Frontier here I come! Extremely helpful and accommodating! Would definitely request her assistance again! New Frontier here I come! More