![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Freedom Nissan
South Burlington, VT
Filter Reviews by Keyword
By Type
Showing 337 reviews
Our son bought from Nissan and was so pleased that he highly recommended Joanne to us. We went over to Vermont and met with Joanne and purchased a Pathfinder and have been extremely pleased with the a highly recommended Joanne to us. We went over to Vermont and met with Joanne and purchased a Pathfinder and have been extremely pleased with the attention to details that we received from Joanne. She is such an asset to Nissan! We will recommend to our friends and relative both Freedom Nissan and Joanne. Thank you. Nancy and Dennis Wild More
I purchased a used Jeep Grand Cherokee about 2 1/2 months ago. I also had to purchase an additional warranty. I never was given, or offered, the car fax report. I since obtained one myself and found that the ago. I also had to purchase an additional warranty. I never was given, or offered, the car fax report. I since obtained one myself and found that there were 2 owners before me - one had it for 9 months and the other for a little over a year. It makes me wonder why two people didnt' kepp the car long. The other day I took the car through a car wash and water poured in form three different places. Seeing as I needed an appointment for an oil change I asked to have this looked at. I was hearing alot of air sounds from the sun roof area, so suspected the water might be coming in there somewhere. I also asked them to look at my dashboard because it was rattling alot and to check out the transmission because there was an audible thunk when the car was downshifting. Keep in mind I only had this car for 2 1/2 months. The work was done on the water problem without notifying me - and of course it wasn't covered under the warranty. Supposedly they found that the seal around the windshield was corroded or rotted or something. The transmission problme of course wasn't covered either, so I told them not to do anything to it becasue I couldn't afford it. I explained I had only had this car for 2 1.2 months and now I was going to hav eto shell out over $600??? This is a 3 year old car with about 55,000 miles on it and it's having trnasmission problems already? Shouldn't some of these things have bee checked when the dealer fot the car. Doesn't Freedom Nissan back up their used vehicles. I was also told that the rattling I heard in the dashboard was form items in my glove box. It is NOT from items in my glove box - it is very definitely in the dashboard area. I know the difference. Obviously it wasn't taken for a test drive to see where the rattle was coming from. Nothing was done to ry and make this right. I don't expect to buy a used car - that was made ot look real nice on the outside, and have huge repirs two months after I get it! Prior to this I had to take it back twice becasue one of the backup lights didn't work and again because there was a noise under the car that sounded like pebbles rattling that I heard when accelerating up a hill - I was told this was from a shield or something that had rusted out - which they fixed at no cost, however the noise is still there. If the noise had been form the shield I would think I would have heard it all the time, not just when I was accelerating up a hill. My husband was going to purchase his next car from them, but neither of us will do business with this dealer again. While I do appreciate that they were able to get me into a car, even with my financial situation, I did not expect to be sold a car that is a lemon just to make the sale and try and make me feel good. You need to bakc up your cars. More
First, I just want to say thank you to the Freedom Nissan staff. We live about an hour away from this dealer, but were interested to see if they could beat their competitor Formula in helping us make a dream staff. We live about an hour away from this dealer, but were interested to see if they could beat their competitor Formula in helping us make a dream into a reality and they did. I spoke with Shannon barely over the phone and she told me the figures that I had in mind were do-able and I should come in for a test drive. I was still hesitant due to the fact most dealers will tell you whatever you want to hear to get you there, but decided to make the trip just in case. From the moment my wife and I arrived, we felt no pressure and were greeted by Shannon. We didnt even begin talking numbers until we completed a test drive and they knew I was happy with the options that were on the vehicle. From then on, still hestiant to believe it was possible, the staff worked hard to make my dream of purchasing a 2010 Nissan Titan possible. While working with us they made us feel right at home and they stayed late to help us get into that day. Additionally, as an active duty US Marine I can say that their military discounts and efforts to help those that serve go beyond what other dealers claim and what one would ever imagine. Needless to say, we left in our dream titan and figured while in the area we would grab some dinner before the commute home. We decided to go to the nearby Olive Garden and had dinner. When I asked for the check, I found that the owner of Nissan had bought our dinner, not because we bought the truck, but because of my service. This was a very nice suprise and demonstration of support from the Nissan Family at Freedom. Thanks to all that helped, and if you are in the market searching for your dream car, I highly recommend you let them make it a reality for you. More
My sales person Peter Keegan was OUTSTANDING! I had a very pleasant experience from start to finish. When I described my dream vehicle, I just knew they would not have it on site. Not only did they ha very pleasant experience from start to finish. When I described my dream vehicle, I just knew they would not have it on site. Not only did they have it on site, it was fully loaded with everything that I wanted. Thanks so much! Now a Happy and Satisfied 2007 mercedes benz owner...L. Korn More
After two great years of owning and driving my 2007 Nissan Xterra S 4WD, I'm now the extremely happy owner of a new 2010 Nissan Xterra Off-Road 4WD!!! Many thanks to Joanne, Konrad, and the manager on Nissan Xterra S 4WD, I'm now the extremely happy owner of a new 2010 Nissan Xterra Off-Road 4WD!!! Many thanks to Joanne, Konrad, and the manager on duty the day I got to the dealership. A day earlier, I contacted Joanne with my vehicle pay-off to get some indication on what I could do with my negative equity. The next day, she indicated that she could get me into a new 2010 Nissan Xterra Off-Road model, a huge upgrade over an X or S model I was shopping for. After bringing out my Xterra for an appraisal and talking with Konrad in Finance, the ball got rolling and a few hours later, I was driving away in my new ride. I'm very appreciative for the service I got and Joanne remembering how bad I wanted an Xterra with a manual transmission; something not available to me back in 2008. I'll continue to do business with Freedom Nissan; both through service and any future purchases. It's been great doing business with Joanne and especially with Mort Shapiro as business owner. Thanks for having such a great sales person on your staff! Keep up the great work Joanne and Konrad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
My wife and I have purchased vehicles from Freedom Nissan since the early 1990s. We have had Pathfinders, Altimas, Sentras and Maximas. Sometimes we bought new cars, sometimes pre-owned; sometimes we leased since the early 1990s. We have had Pathfinders, Altimas, Sentras and Maximas. Sometimes we bought new cars, sometimes pre-owned; sometimes we leased, sometimes we purchased and made monthly payments. Made no difference in how we were treated. We continue to go back because we are not treated as a sale or a number. We feel valued and appreciated. At this point they know almost better than we do what we will like and don't hesitate to make suggestions to us. Our experience with the sales and service staff have always been excellent. More
Over 37 years, I bought 2 Datson wagons from the original dealership & advised a friend's purchase of a Sentra from the current dealership. Sales personnel were honest & straightforward; I trusted them the m dealership & advised a friend's purchase of a Sentra from the current dealership. Sales personnel were honest & straightforward; I trusted them the more because they were unrelentong on prices. The cars were & are comfortable and mechanically reliable. All three were & are serviced regularly by the same delership(s). Srvice was & is prompt, explained in detail, and very reliable. I and my friend trust Nissan cars, the dealer(s), & their service departments highly. More
I RECENTLY PURCHASED A NISSAN FRONTIER FROM FREEDOM AND WAS VERY PLEASED FROM THE START. I HAD MY MIND MADE UP THAT I WANTED A TOYOTA BUT I DECIDED TO "CHECK OUT" THE NISSAN. WHEN I WENT DOWN TO FREEDOM I WAS VERY PLEASED FROM THE START. I HAD MY MIND MADE UP THAT I WANTED A TOYOTA BUT I DECIDED TO "CHECK OUT" THE NISSAN. WHEN I WENT DOWN TO FREEDOM I WAS MET BY BOTH SHANNON AND MIKE. AS THEY SHOWED ME THE THE FRONTIER AND ALL THE "EXTRAS" COMPARED TO THE TOYOTA I WAS HOOKED. THEY WERE BOTH VERY KNOWLEDGEABLE AND VERY PROFESSIONAL. NO PRESSURE AT ALL.THEY PRICED OUT MANY DIFFERENT TRUCKS WITH DIFFERENT OPTIONS FOR ME SO I WOULD KNOW WHAT TRUCK AND EXACTLY HOW MUCH IT WOULD COST. I DID NOT WANT TO WAIT THE 6 WEEKS TO ORDER ONE SO MIKE SEARCHED AND FINALLY FOUND ONE WITH THE OPTIONS I WANTED. I DID END UP ORDERING ONE AND WHEN IT DID ARRIVE MIKE DROVE IT TO MY HOUSE SO I COULD INSPECT IT AND DRIVE IT TO MAKE SURE THIS WAS THE TRUCK I WANTED. THE FINANCING WAS SO SIMPLE AND THEY HAD THE BEST RATE AROUND TOWN. THE WHOLE ORDEAL WAS ACTUALLY A PLEASURE. EVEN ONE OF THE OWNERS (MORT) WOULD GET INVOLVED TO MAKE SURE I WAS HAPPY AND PLEASED. WHEN I COULD NOT PROGRAM A FUNCTION IN MY TRUCK MIKE CAME TO MY HOUSE ONE NIGHT AND SHOWED ME HOW TO DO IT. THAT IS GOING UP AND BEYOND. I WOULD HIGHLY RECOMMEND FREEDOM NISSAN AND ESPECIALLY MIKE AND SHANNON! I WILL BE BACK IN 2 YEARS TO PURCHASE ANOTHER NISSAN. More
I inquired online and Shannon had called me back quickly. She was very easy to talk to, and immeditley I felt as though I was in good hands. After explaining what I was looking to purchase, and explaining my She was very easy to talk to, and immeditley I felt as though I was in good hands. After explaining what I was looking to purchase, and explaining my down payment and credit history, she placed me into a beautiful car. Very low miles, and exactly what I was looking for! I had a WONDERFUL experience there. I am returning in a couple days to have a few minor details looked at, and am actually looking forward to my visit! I chose the rating that I chose because I feel like Freedom Nissan is a fantastic dealership with down to earth, and very friendly sales team! More
I had bought a very bad vehicle (not from Nissan) a year ago and have been through many dealers since trying to trade it in and get a decent vehicle. All the dealers I had been through came up with nothing ago and have been through many dealers since trying to trade it in and get a decent vehicle. All the dealers I had been through came up with nothing for financing or a vehicle to fit my purpose. Then I was browsing the Internet and found Freedom Nissan. Shannon the internet manager was happy to answer all the questions she possibly could through my seemingly endless e-mails. I dropped by the dealer one day and there was shannon ready to help. It was a tough battle I had a 2009 car with lots of negative equity and wanted to get into something I could use and enjoy and with the bad experience from the other dealer I was very reluctant. Well Shannon and Konrad (finance) stayed with me all through the whole way. I think she had to go through 6 vehicles with me, some by my choice that did not appeal to me and some the financing just would not work. But Shannon ke[pt saying stop worrying that they would take care of me, and taqke care of me they did. What a happy and go lucky bunch of people. Even the sales people not involved in the sale were happy just to say hi and how's it going. This was a no pressure "what do I want" dealership. I got introduced to everybody from managers to Service. I have to say Shannon and Konrad worked very tirelessly with me and never once complained about my questions, my not wanting this vehicle or that one they just found me another to work on, and yes I happy to say My new car is sitting in the front yard and I love it. Thanks Freedom Nissan you work harder and let the customer do there thing better then any dealership I have workled with and I have been to them all in the Burlington area. Not once did they flinch with my financial situation, my so so credit or any question I had, it was always a do not worry we can do attitude without being pushy, I think I will forever bee a freedom Nissan Customer, thanks again Shannon and Konrad wish they had a spot here to put like 5 plus. More