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Freedom Nissan
South Burlington, VT
336 Reviews
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Showing 336 reviews
March 08, 2014
Galen is the man. All of the guys there are stand up and know their cars well. Chris, Trevor, Galen and Mort are all great people to work with. Service station on site, they lifted the car I purchased and l know their cars well. Chris, Trevor, Galen and Mort are all great people to work with. Service station on site, they lifted the car I purchased and let me review the undercarriage. Down to Earth and friendly, Galen took away the standard "High-Pressure Salesman" notion and provided a more consultative approach. More
by Aaron.Scowcroft
March 06, 2014
2014 Pathfinder leased in later February. Had an issue with the doors not closing completely at subzero temperatures. Service got me right in, performed maintenance, and back on the road in a couple of with the doors not closing completely at subzero temperatures. Service got me right in, performed maintenance, and back on the road in a couple of hours. Problem persisted, the *owner* called me and told me that Freedom will do whatever it takes to fix the problem and keep me happy. Service department are professional, friendly and very empathetic to my current situation. This team is going to any length necessary to make sure I'm happy. Cory took good care of his fellow Navy veteran, just like I was family. When things go perfect with a purchase, it's great and that's what we all want. But when there are problems, the dealership is really tested to show what they're made of. Freedom Nissan has been great. Thanks. More
by EssexJct
Employees Worked With
Cory Lyons
February 27, 2014
On 2/14/14, I purchased my 7th new vehicle from Freedom Nissan. I have always received excellent customer service and this time was no exception. Galen Blodgett worked very hard to get me exactly what I as Nissan. I have always received excellent customer service and this time was no exception. Galen Blodgett worked very hard to get me exactly what I asked for. He always goes the extra mile and we actually have fun during the negotiation process. The Freedom Nissan team makes purchasing a new car practically effortless. I could not be more thrilled with my new Altima! With service like this, I will gladly continue to drive Nissans. Many thanks to the entire team at Freedom Nissan but expecially to Galen! You are the best!!! More
by tdk191
February 13, 2014
I have purchased both new and used vehicles for over 40 years. My recent experience in the purchase of my used Chevrolet Tahoe from Freedom Nissan was by far my most rewarding experience. I received expe years. My recent experience in the purchase of my used Chevrolet Tahoe from Freedom Nissan was by far my most rewarding experience. I received expert service from the salesman, Peter Keegan as well as the finance representative. The Owner of the dealership also made a point of calling me to Thank me for my business and personally introduced himself to me and presented me with a quality gift certificate to a well known area restaurant. More
by wrperry
Employees Worked With
Peter Keegan
December 04, 2013
This is my sixth consecutive vehicle from Freedom. Need This is my sixth consecutive vehicle from Freedom. Need I say more. They ROCK!!!! They are customer oriented and friendly and go out of their way t This is my sixth consecutive vehicle from Freedom. Need I say more. They ROCK!!!! They are customer oriented and friendly and go out of their way to make a visit as easy as possible. They are a two hour drive from my home and well worth the time and effort. More
by AlecFriedmann
December 04, 2013
Let me begin by saying I would buy a car from Galen Let me begin by saying I would buy a car from Galen Blodgett any day. He was personable, down-to-earth, no-jive, honest about what he did and did Let me begin by saying I would buy a car from Galen Blodgett any day. He was personable, down-to-earth, no-jive, honest about what he did and didn't know about the car, and a pleasure to work with. On the down side, I witnessed first hand, as well as overhearing the same with another buyer, a bit of bait and switch going on in your dealership. I overheard on customer being told, "Yes you had been offered such-and-such a deal on financing, but really we can't do that, however . . . " For my part, Mort Shapiro (co-owner) sat down and made me an offer which included giving me $750 for my old car and selling me the Versa Note for $100 above dealer cost. When I came back the next day to buy the car the process was longer than expected, and at one point someone came down and said No - they couldn't take my old car. There was no mention of the $100 above dealer price option, and someone even had to come down to tell me they had overcharged me by $1000. (Don't know what kind of tactic that was.) So in the end I'm not really sure what kind of a deal I got. It was all very confusing. I was very annoyed with the service department when I called a few days after buying the car. The day I drove the car home I noticed the windshield washer on the driver's side does not hit correctly - leaving a dirty streak directly in my line of vision. Not very safe in these driving conditions! So the following week when I was in your area I called Mason Maltais. First he gave me a run around about clogged with ice, etc. as if I hadn't checked that! Then he put me on hold and came back to tell me they were not adjustable on those cars! He even had the nerve to suggest I hold it down longer until the fluid eventually worked its way up. Even if that DID work - it is an annoying proposition that I have to use so much fluid to keep my windshield clear. When I told him I had tried that, he said I could bring it in. I told him I was in the area and getting ready to head back to Montpelier - but he told me I would have to make an appointment, he was too busy. More
by TomazonMaster
Employees Worked With
Mason Maltais, Mort Shapiro
December 02, 2013
We were looking for a used minivan and decided to test drive a Honda Odyssey at Freedom Nissan. We did not make an appointment. We found the dealership disorganized and unprepared. Our sales person was no drive a Honda Odyssey at Freedom Nissan. We did not make an appointment. We found the dealership disorganized and unprepared. Our sales person was not familiar with the car we were interested in, and he spent most of his time going through his dealer-spiel and getting way too much information from us before we even saw the car. There were so many trips back to his sales or finance manager - we felt very pressured pushed around. We did end up test driving the vehicle, and did not like it as much as another we had seen from another dealer. We expressed this, but were being pressured to come in and sign something on the spot. The sales manager was not willing to put anything in writing unless we were going to sign that day. After this experience, I would not recommend Freedom Nissan to anyone, and have heard similar stories from others since. More
by CJBarron
November 23, 2013
The process took longer than expected and I wasn't fully satisfied at the time of purchase, but management really came through and made things right. fully satisfied at the time of purchase, but management really came through and made things right. More
by Freedom2013
Employees Worked With
Chris
November 05, 2013
The Sales team was very friendly and worked hard to make it work for us. There was a confusion between the car we were interested in and the sales team thinking we were interested in a different car. When it work for us. There was a confusion between the car we were interested in and the sales team thinking we were interested in a different car. When we agreed on the price it was for the car we were not interested in. The sales team was very transparent with us explaining what happened and they were very apologetic. I was impressed with Jordan where he helped us through the issues. More
by Gravs
Employees Worked With
Jordan Paquette
