Freedom Nissan
South Burlington, VT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 342 reviews
Too many games. I stopped by last Monday to look at used cars. Salesman Peter Keegan listened to what I was looking for and showed me around the lot. He unlocked ab I stopped by last Monday to look at used cars. Salesman Peter Keegan listened to what I was looking for and showed me around the lot. He unlocked about six different cars and let me look them over quickly. There was a 2012 Hyundai Accent that looked pretty nice to me and I asked him to give me the information on the vehicle. Peter wrote down the stock number for me and a price of $12,000. He asked me if I was ready to buy a car today, and I told him I was not. He told me the owner from Florida was at the dealership and asked me if I would buy the car today for $8,900. I thought about it for a bit and even looked up the price in kbb.com and nada.com with Peter assisting me in entering the correct information. Eventually, I decided that I was not prepared to buy the car and I told Peter I'd return to examine and test drive the car if I wanted to pursue a purchase. So, last Thursday I returned to Freedom Nissan with my son and we took the Accent for a test drive, and went over it head-to-toe. After spending approximately two hours going over the car, I was ready to buy it. I asked Peter to confirm the price and he disappeared into the back office. When he returned, he had $12,000 written on the purchase order, and he told me that was the price. I reminded him that he had quoted me $8,900 three days prior. He told me that he only threw out the price to gauge my interest in the vehicle. I told him I was interested at $8,900 but not at $12,000, because at a discount these vehicle sell brand new for $13,500. Peter again disappeared into the back office and again returned with $12,000 written on the purchase order. Peter then told me to come back in when I was serious about buying a car. I left with absolutely no plans to ever return, and relieved that I had not been bitten by the hornets in this nest. I wasn't surprised when on Monday I received a call from Mort Shapiro, the owner of Freedom Nissan (I guess he was still in town and not back in Florida?). He inquired about my customer satisfaction with Freedom Nissan. I told him what happened and that I bought a new Subaru on Saturday because I was so disappointed in my experience trying to buy a used car at Freedom Nissan. Peter clearly was aware that I took his offer as just that, an offer. Mort was clearly calling me to see if I could be lured back to buy the Hyundai. I'm not a big fan of the games used car dealers play. That is why I visited a car dealership that sells new cars. Apparently at Freedom Nissan this means nothing as they put themselves on par with the worst used car lots in the business. I'd suggest that car shoppers avoid this dealer. They are looking to play games with buyers, and I would not trust the condition of their vehicles. More
Great experience ar Freedom Nissan I went to Freedom Nisan in South Burlington to trade in my car for a car with better gas mileage. I was looking for a hybrid to cut back on fuel expe I went to Freedom Nisan in South Burlington to trade in my car for a car with better gas mileage. I was looking for a hybrid to cut back on fuel expense and consumption, Kyle Nichols suggested I test drive a Nissan Leaf. All of my questions were answered with knowledge about this fully electric car. Klye went out of his way to make this new car meet my transportation needs. I appreciate the extra efforts to make me happy. More
On our way to dinner This is the second time we were going to eat out at a restaurant near the Freedom Nissan. The first we ended up with new Prius from another dealer and This is the second time we were going to eat out at a restaurant near the Freedom Nissan. The first we ended up with new Prius from another dealer and this time a new Rogue. We wanted a new car for our trip this summer to CO. Besides the Prius we had a Saab and Dodge Van with lots of miles and a 350 Z. Not the car to travel 4000 miles in. We went in a 3:00 and they were very happy to see us thru the process. It was late Sunday afternoon but the sale was more important to them than getting out at regular closing time. Our sales person Alex really knew the features on the car. We do not buy cars with bells and whistles and we were not pushed in that direction. From the beginning we wanted the best deal on a practical car. They had a good inventory and when we went outside to pick a color we upgraded to one which had a roof rack, backup camera and bluetooth for the phone. Just today I had to go back for some door edge protectors. I was told 1 1/2 hours and they were right on the time. So far Freedom made it real easy to buy a car and their follow up has been good. We don't buy cars often but we would go there first and I am am sure we will get good pricing and service again. More
LOVE MY NEW CAR!! lets just say in the beginning was a little rocky for me, but these people went above and beyond and did everything in there power to get me into a br lets just say in the beginning was a little rocky for me, but these people went above and beyond and did everything in there power to get me into a brand new car...I never thought I would be into a 2014 car ever. I am beyond excited and so happy they put me into a 2014 Nissan Sentra. The car is very roomie for my little one I have and we have another one on the way! im glad I have a very reliable car to transport me and my family in, and cant wait to cherish the memories into this new car. I want to say thank you so much to the manager, Mort for everything he has done for me and I want to say thank you to pat for all the help he has done to get me into this car!! and another BIG thank you to the credit guy from new York city and jim! I forgot the other guys name but hes the one who went above and beyond to get me into this awesome vehicle! I couldn't thank you enough to these guys!! I highly recommend going to pat for any sales in your future. as you will see on his desk he as about 6 sales person of the month signs!! and he deserves every single one!! again THANK YOU SO MUCH!!!!! More
Came out strong In the beginning I had some differences with a sales person, but the owner, Mort, came and helped me. Mort was more than helpful with walking me throu In the beginning I had some differences with a sales person, but the owner, Mort, came and helped me. Mort was more than helpful with walking me through my car buying experience and introduced me to Kyle. They both were very accommodating to my needs and let me take the car for 4 days to try it out and let my mechanic look at it. It had a clean bill of health, like they said. We agreed on a price that was reasonable to both of us and I was even gifted the Zurich Shield car protection. It had a rough start, but in the end the experience and deal came out strong. More
Galen was super pleasant to work with right from the start. He has a very positive attitude about his work and the customer, a ready smile, and he was never the least bit pushy. He is extremely effici start. He has a very positive attitude about his work and the customer, a ready smile, and he was never the least bit pushy. He is extremely efficient, but does it with such ease and pleasantness that the customer is allowed to take their time as they make their decision. He is very knowledgeable about the product and clearly loves what he is doing, which becomes apparent when working with him. I have to say that this buying experience at Freedom Nissan with Galen was a totally positive experience. I highly recommend him, and this dealership. Between Galen's willingness to do whatever it takes to make sure the customer is happy, even after the sale, as well as the owner's devotion to the customer and his very smoothly run business, buying a car at Freedom Nissan was a very easy and positive experience. I highly recommend Galen and Freedom Nissan! More
Galen is the man. All of the guys there are stand up and know their cars well. Chris, Trevor, Galen and Mort are all great people to work with. Service station on site, they lifted the car I purchased and l know their cars well. Chris, Trevor, Galen and Mort are all great people to work with. Service station on site, they lifted the car I purchased and let me review the undercarriage. Down to Earth and friendly, Galen took away the standard "High-Pressure Salesman" notion and provided a more consultative approach. More
2014 Pathfinder leased in later February. Had an issue with the doors not closing completely at subzero temperatures. Service got me right in, performed maintenance, and back on the road in a couple of with the doors not closing completely at subzero temperatures. Service got me right in, performed maintenance, and back on the road in a couple of hours. Problem persisted, the *owner* called me and told me that Freedom will do whatever it takes to fix the problem and keep me happy. Service department are professional, friendly and very empathetic to my current situation. This team is going to any length necessary to make sure I'm happy. Cory took good care of his fellow Navy veteran, just like I was family. When things go perfect with a purchase, it's great and that's what we all want. But when there are problems, the dealership is really tested to show what they're made of. Freedom Nissan has been great. Thanks. More
On 2/14/14, I purchased my 7th new vehicle from Freedom Nissan. I have always received excellent customer service and this time was no exception. Galen Blodgett worked very hard to get me exactly what I as Nissan. I have always received excellent customer service and this time was no exception. Galen Blodgett worked very hard to get me exactly what I asked for. He always goes the extra mile and we actually have fun during the negotiation process. The Freedom Nissan team makes purchasing a new car practically effortless. I could not be more thrilled with my new Altima! With service like this, I will gladly continue to drive Nissans. Many thanks to the entire team at Freedom Nissan but expecially to Galen! You are the best!!! More



