
Freedom Nissan
South Burlington, VT
Filter Reviews by Keyword
By Type
Showing 338 reviews
Beware Leaf Buyers - No charge to charge doesn't apply in VT I bought a new 2017 leaf at the end of August and the salesperson explained that I would get two years of charging free if I used the special "no char I bought a new 2017 leaf at the end of August and the salesperson explained that I would get two years of charging free if I used the special "no charge to charge" stations. So for the past month and a half we've been diligently finding and using those specific locations. Guess what!? It's not true. I was charged by EVgo for all of the charging I did at the supposedly "free" stations. I called them to resolve and they said that there are no dealers in Vermont that participate in the program and that the dealership should not be saying that this benefit is included. I spoke with the owner today and all he had to say was "sorry" and that I could charge at the Nissan dealership for free. So much for a network of free charging all over the country. Very disappointed and the only resolution was offering a $100 credit on my account. The two years of free charging would have been worth about $1500. Not even close to an even exchange or making it right. Hopefully they don't use this tactic everyday to sell new leafs to people that are told to use the nissan app to find free charging for two years. Beware! More
Great Experience This was our first Nissan after being with Ford for 30 years. Seth Quittner worked exceptionally hard to get us the best deal possible. He was frien This was our first Nissan after being with Ford for 30 years. Seth Quittner worked exceptionally hard to get us the best deal possible. He was friendly, knowledgeable and welcoming. We are very happy with our experience and would highly recommend Mr. Quittner for anyone considering a Nissan product. More
😂 tears of joy Art Lucia I am a customer for life. You helped me so much and we're such a gentleman and was never agressively trying to get time to do anything but t Art Lucia I am a customer for life. You helped me so much and we're such a gentleman and was never agressively trying to get time to do anything but the exact car I wanted and went thru the process in a way that was simple but informative and literally made me feel at home. Like family and quiet frankly that's exactly how I see you as family. Thank you so much from the bottom of my heart. Thank you for believing in me and never judging me. Even helped get me out of a ticket I got bringing my unispected car to trade in. I'd recommend him to anyone period good credit bad credit Fred flinstone. Doesent matter. Ask for Art Lucia I promise he will be there for you like he was for me. I literally left there feeling like a million dollars 💵. I will never forget it. And would never think of anybody else to refer anyone too. Thanks again. And freedom Nissan u should get that guy a desk by the window. Because he is an asset you most defiantly do not wanna lose. And I hope u don't so I can bring my son to him to get his first car. Peace and love - Bowie B More
Ask for Mike for the best service From the moment we called to the moment our vehicle was delivered Mike exceeded our expectations. Not only did he give us door to door service (we liv From the moment we called to the moment our vehicle was delivered Mike exceeded our expectations. Not only did he give us door to door service (we live two hours away) but he also dropped off our Toyota and helped us move some furniture at our house when he saw us working. Never have I had someone go above and beyond to the degree he did. Thank you. More
Pushy sales staff, bad vehicles I recently bought a one year old used vehicle from Freedom Nissan. I saw the vehicle I wanted online but it still took 4 hours to buy the vehicle. The I recently bought a one year old used vehicle from Freedom Nissan. I saw the vehicle I wanted online but it still took 4 hours to buy the vehicle. The sales person was pushy and very reluctant to try and get a reasonable price from his manager. He kept refusing to ask unless I made a commitment. Once I finally got the car and took it home I discovered the rear seat belt didnt work. How can you sell a car with a broken belt? So I took it back. They wanted me to pay for a loaner while it was being fixed. The manager told me "they service what they sell" but they took my car to another dealer to fix it. I do not recommend this dealership. More
Very Friendly & Quick I called to cancel my Gap Insurance after selling my car 2 years ago and the owner Mort worked very hard to get me my full refund. I never had to call I called to cancel my Gap Insurance after selling my car 2 years ago and the owner Mort worked very hard to get me my full refund. I never had to call him to ask what was going on and how long it was going to take, I got a phone call almost every week for the last month to let me know where he was on getting me as much of a refund. Today he called to tell me my check would be sent out tomorrow and that he got me the full refund. Thank you Mort More
Excellent customer service I recently had a great experience buying a used vehicle from Freedom Nissan. From the minute my husband and I walked into the showroom and Keely Dames I recently had a great experience buying a used vehicle from Freedom Nissan. From the minute my husband and I walked into the showroom and Keely Dames met us to when the reconditioning technician handed us our keys it was a flawless, easy and just plain great experience. I highly recommend checking out Freedom Nissan for any new or used car needs you may have. You will get outstanding VIP customer service and feel good about both your car and experience when you leave. More
Very Satisfied Customer I went to freedom Nissan to buy a used vehicle. My salesman was Michael Heller and he did an excellent job of listening to what I wanted and getting I went to freedom Nissan to buy a used vehicle. My salesman was Michael Heller and he did an excellent job of listening to what I wanted and getting me exactly what I asked for while remaining within my budget. I was anxious about buying a car but was treated with upmost respect. Art Lucia, the finance manager and Micheal Heller, the sales associate, made the experience a very positive one. I will make sure to return to Freedom Nissan to purchase my next car. More
Amazing! Experience This Dealership is Amazing from the selection of vehicles to customer service in all department, This is a dealership who does not need to talk about This Dealership is Amazing from the selection of vehicles to customer service in all department, This is a dealership who does not need to talk about being modern and make your experience new from what you might expect, because they are simply doing it. We absolutely love our new Rogue the standard technology that comes in Nissan vehicles is Awsome! If you are thinking about a new vehicle and want a painless experience do not hesitate to get your new vehicle at Freedom. More
Great sales and service Best Dealership made everything easy! I worked with Emily she had everything set up by far the smoothest car purchasing experience I have ever had. Best Dealership made everything easy! I worked with Emily she had everything set up by far the smoothest car purchasing experience I have ever had. More