Freedom Ford by Ed Morse

First service after new truck purchase. I bought my 2018 F150 in October 2018, and couldn't be happier with my purchase. The sales and service departments are top notch. I would recommend I bought my 2018 F150 in October 2018, and couldn't be happier with my purchase. The sales and service departments are top notch. I would recommend Donaghue Ford to anyone. More

Great People to work with We have been purchasing for over 22 years at this location, met Zak and has sold us our last 7 vehicles looking for number 8 We have been purchasing for over 22 years at this location, met Zak and has sold us our last 7 vehicles looking for number 8 More

No Service after sale Bought 2018 F250 Powerstroke At 6000 miles check engine light came on. Light went back off before I could get it to the dealership. Dealership looke Bought 2018 F250 Powerstroke At 6000 miles check engine light came on. Light went back off before I could get it to the dealership. Dealership looked into it. Told me they reprogrammed CPU. They told me don’t bring it back. I won’t go back at all. Jeff More

One Diesel Tech? Been here 6 times for service. The lone Diesel Tech they have has yet to be on duty. Guess I need to check his schedule and then schedule my breakdow Been here 6 times for service. The lone Diesel Tech they have has yet to be on duty. Guess I need to check his schedule and then schedule my breakdowns More

Purchase of 2017 F150 Salesman, Matt Hammock, was great! Would recommend to anyone looking for a friendly, trusting salesman. He was patient with our needs and exceeded Salesman, Matt Hammock, was great! Would recommend to anyone looking for a friendly, trusting salesman. He was patient with our needs and exceeded all expectations. More

Fast, No Pressure Sales Team After their service department damaged the heads on my Excursion beyond repair, I was forced to buy a new vehicle for my wife. We decided on a used Ra After their service department damaged the heads on my Excursion beyond repair, I was forced to buy a new vehicle for my wife. We decided on a used Ram 1500. I called in and made an appointment to see the truck. Even though we were a bit late, the truck was sitting outside ready to go. Cody was extremely pleasant. The test drive was awesome, so we bought it. 30 minutes from decision to driver seat. A few months later I was in an accident and totaled my Kia. We returned to Cody and received the same friendly, no pressure sales experience. I purchased a used Ford Escape. I was so impressed with the sales, that when my neighbor mentioned his cars present debacle, I drove him straight there to see if they could help him get out from under the older Focus he was having issues with. They put him in a brand new Fiesta. I should note, their service department isn't my favorite, but their sales teams are amazing. More

Pathetic service department What a joke for a service department. Brought my truck in for high engine oil temps, all they did was check codes and tell nothing was wrong. I confro What a joke for a service department. Brought my truck in for high engine oil temps, all they did was check codes and tell nothing was wrong. I confronted Jeremy, one of the service advisors, and he tells me he contacted Ford about my issue and they said the temps I was complaining about was normal. I did not believe his excuse because it did not do this until about 30k miles. Basically what they said was ford designed a diesel pickup to run hot while pulling a 7500lb travel trailer.They did nothing to correct the problem with my truck. It's pretty sad when you buy a 50 thousand dollar truck and Ford won't stand behind it. I picked up my truck that supposedly there was nothing wrong with and repaired it myself. Pretty sad when the people that designed and built the truck can't or won't fix it. I have driven Ford vehicles all my life, but this is the last one. Southwest ford service is a joke and so is Ford. Buyer beware when you buy a Ford, they don't stand behind their warranty. Ford sucks More

purchase of 2016 F 150 Purchased a 2016 F 150, our salesman was Jake Johnson, did a great job would highly recommend this dealership. We were not pressured to make any deal Purchased a 2016 F 150, our salesman was Jake Johnson, did a great job would highly recommend this dealership. We were not pressured to make any deal by anyone. More