Freedom Ford by Ed Morse

Southwest Ford Greenville TX and Matt Grier made the purchase of my latest vehicle the best experience I have EVER had buying a car. I had been looking for about 3 months for a new Ford Flex within the purchase of my latest vehicle the best experience I have EVER had buying a car. I had been looking for about 3 months for a new Ford Flex within the 100 mile radius of Rockwall Tx. I had called all Ford Dealers and visited quite a few in person to see their inventory. I called Matt to see what you had in stock for me to come by and see. At that time you had none. Matt went out of his way to keep in touch, learn what I wanted and started looking for my Flex. He is the only salesman out of all the dealerships I called and visited that kept in touch, diligently looked for a vehicle and called me with options. He even called and kept in touch as I was visiting other dealerships looking at the Flex models at their showrooms. He contacted us when he had one that he could get shipped over for us to come see. It had all the items I wanted and few more. He made this shopping trip so much easier than I have ever had it before. When we started making the deal it was such a pleasant experience to talk/deal with someone that was honest and straight forward. This is what it is, this is what we can do and then left us alone to think about it. Even the finance department, Micah had the same attitude, straight forward and honest and no "dealing". Southwest Ford/Greenville service department was great....I had the roof racks installed after I purchased the Flex and they gave me a ride home and came back to pick me up when it was ready. Everyone that I have dealt with at this dealership was extremely friendly and helpful. Overall I have never had this kind of treatment at a car dealership in 30 years! More

Matt is open, friendly, available,and considerate. Both Matt, JP, and Chance were very helpful throughout the sales and finance process, without being 'pushy'. It is rare to find a TEAM that works well to Matt, JP, and Chance were very helpful throughout the sales and finance process, without being 'pushy'. It is rare to find a TEAM that works well together, is open and friendly - but completely professional. I was referred by a former customer - and was not disappointed. I will be recommending Southwest Ford to all I speak with. Thanks guys! Oh yeah - My Ford F-150 Lariat is great too....! More

After looking at new Ford trucks at the State Fair we were out just looking around. Thanks to the warm, friendly and can-do attitude of sales consultant Ryan Cooper our "just looking" turned into us trad were out just looking around. Thanks to the warm, friendly and can-do attitude of sales consultant Ryan Cooper our "just looking" turned into us trading in for a new 2012 F-150 FX4. Thank you Ryan for taking time Saturday afternoon to work with us. And thank you Micah for making the finance and paperwork process go so fast. More

The dealership was very clean. A great place to buy a new or used car. I will definately recommend this dealership to someone else for the purchase of a new or used vehicle. Service was very fast and great!! or used car. I will definately recommend this dealership to someone else for the purchase of a new or used vehicle. Service was very fast and great!! Best experience thus far on buying a vehicle!!!! Way to go, guys!!! More

Went in looking for a used car, Ryan found what i wanted and was able to do the deal with the payments and price i wanted to pay. Very prompt and professional, you will not have all that haggle and nickel a and was able to do the deal with the payments and price i wanted to pay. Very prompt and professional, you will not have all that haggle and nickel and dime stuff you get from other dealers.Ryan was straight forward and my whole car buying experiance took no longer then two hours.My car looked like a new one so give an extra thanks to the detail men.And also want to thank Chance and Micah. I have already told my friends and family to deal with southwest ford and ryan cooper. More

Very good experience at this dealership! I purchased my 2010 Mustang GT brand new through them and they took their time and found the exact one I wanted and had it ready right when they said they would. I 2010 Mustang GT brand new through them and they took their time and found the exact one I wanted and had it ready right when they said they would. I feel like I paid a fair price for the vehicle as well. The service department here is very good! I have been bringing my Mustang here since I've owned it and they always do a very good job! They also fixed my lemon of a truck (2008 F250) that I unfortunately bought from Rockwall Ford. They replaced the fuel pump in the truck and had it done way ahead of schedule and I haven't had anymore problems with the truck. Whenever I'm at the dealership they always recognize me and make sure to ask how the truck and mustang are running. It seems like they strive to do good work and from what I've experienced they have done just that. I will continue to bring both of my vehicles here! More

Thanks be to God, Southwest Ford, Richard and Micah for allowing me to get into the car I had been adoring from afar for the past 2 years, 2012 Ford Fusion!!! I contacted Richard online and stated what I allowing me to get into the car I had been adoring from afar for the past 2 years, 2012 Ford Fusion!!! I contacted Richard online and stated what I wanted and needed in a purchase of a new vehicle. Being upside down in my 2 yr. old 2010 Charger, unworthy credit score and no money down I began to think I would never get out of a car that I never enjoyed. From the first moment to the last one was so stress free and enjoyable on the dealership lot I began to feel as though I was among family and friends. Not only did I get what I wanted, but I received a GREAT PRICE, GREAT INTEREST RATE OF 3.9%, GREAT TRADE-IN APPRAISAL (that was above KBB), REBATES (that I wasn't aware of),with MY DREAM CAR along with GREAT OPTIONS. I actually had just left a dealership in McKinney trying to get a car which was priced less than my Fusion, but was denied on the financing without any offer of help on anything - point blank. I drove straight to Greenville to find Richard Stephenson to who had gotten me approved financially with the payments I needed before I ever step on the lot. I ask him was it true or was it bait to get me there. Well turns out Richard was the most truthful about everything during our online communications. The whole process was extremely better than I could ever dream of in obtaining the car I wanted. I could write a book about smoothest car purchase that I have ever experienced, meanwhile I will say this - IF YOU HAVE TRIED THE REST AND THEY'VE FAILED YOU, TRY THE ABSOLUTE BEST - "SOUTHWEST FORD" in Greenville, Texas. More

The salesperson (Earl) was friendly and knowledgeable. I never felt like I was being taken advantage of. In fact, the finance person recommended a better model for the same price. Yes, he likely needed it o never felt like I was being taken advantage of. In fact, the finance person recommended a better model for the same price. Yes, he likely needed it off the lot, but he could have easily let me pay the same price for a stripped down model. Best car buying experience to date. More

This is the third vehicle i have purchased from this dealer. As they are under new ownership, i did not know what to expect. Fantastic is how i would describe my buying experience. My salesman, Justin, dealer. As they are under new ownership, i did not know what to expect. Fantastic is how i would describe my buying experience. My salesman, Justin, was very knowledgable. The atmosphere in totally different from my last purchase. No pressure, answered all my questions with respectful answers and did i say, NO Pressure. As i had looked online at the vehicle i wanted, Justin did not try to upsell to a higher priced vehicle. After coming to an agreement on price, he was prompt in getting an appraisal on my trade and could explain the value that was assigned. My experience in the finance department was also very pleasant. Altho i had made prior financing arrangements, Micah asked if he could see if he could get me a better deal, which in fact he was able to do, saving me several hundreds of dollars over the life of the loan. I must say this was the most pleasant dealing's i have ever had when purchasing a vehicle. I would definitely recommend this dealer to anyone looking to buy. More

What a great vehicle purchasing experience! They both were very professional and courteous throughout the entire process. I never experienced the service I received from Mike and Zach. I didn't even have were very professional and courteous throughout the entire process. I never experienced the service I received from Mike and Zach. I didn't even have to leave my house. My next purchase of a vehicle will definitely be with these gentlemen and Southwest ford. Thanks again, Jeff Dulaney. (2010 F150 Supercrew) More