Freedom Ford by Ed Morse
Greenville, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 143 reviews
Cannot beat the service provided by the guys at SouthWest Ford!! I had the best deal on my new Explorer and was on my way in less than 2 hours! Would definitely send my family, friends and coworkers to see Z Ford!! I had the best deal on my new Explorer and was on my way in less than 2 hours! Would definitely send my family, friends and coworkers to see Zack for their new cars. I look forward to coming back to purchase a new truck for my husband. More
I made contact with Richard through an online email inquiry on AutoTrader.com two days ago. Mr. Stephenson provided me with all the information I requested without seeming like a pushy car salesman. inquiry on AutoTrader.com two days ago. Mr. Stephenson provided me with all the information I requested without seeming like a pushy car salesman. We made arrangements to go to the dealership and drive the car yesterday and walked away in less than 3 hours with a deal that fit our needs. This is the second vehicle we have purchased through Southwest Ford in Greenville and is guaranteed not the be the last. Our first purchase was through Matt Grier, who I was informed is now a manager at this location. Both gentlemen were professional, friendly, and very helpful. The real surprise was working with the finance team. The first time, we worked with Danny Klam. We never felt pressured, uneasy, or taken advantage of as we have with other dealers in the area. I will admit that I was a little nervous when we were sent back with a finance team memeber other than Danny on the second purchase. However, JP Salcido was just as pleasant and helpful to work with. Every aspect of our purchasing experience on both occasions was far superior than any other dealership we have previously worked with. If you are in the market for a new or used car, you will be well taken care of at Southwest Ford! More
I came to the dealership in the process of looking at a used car from another dealership, and ended up getting a brand new 2013 Ford Escape that same day... for not a whole lot more than the used one would used car from another dealership, and ended up getting a brand new 2013 Ford Escape that same day... for not a whole lot more than the used one would have been!! My salesman, Matt Grier was extremely helpful in getting me the best deal possible on the model with all the features I wanted. Manager JP Salcido put forth the dealership's best offer FIRST without all of the back and forth haggling. And Ryan Cooper also got involved when Matt was busy with another customer and saw the deal to completion by coming in the next day when I picked up the car (his day off) to show me how to use the touch screen and all of the other features. Thank you Southwest Ford! More
I have purchased vehicles in the past and had salesman start the conversation with : What can I do to Earn Your Trust. It really irritates me and I know it will go from there to let me see what I can do t start the conversation with : What can I do to Earn Your Trust. It really irritates me and I know it will go from there to let me see what I can do taking it to my supervisor, several time consuming times over the price. I had excellet credit later on and found out dealing with internet sales was not that frustrating and price was met over internet, but financing could be just the opposite dealing with finance manager trying to put on all the addons. I have had a stroke and unable to do that anymore also my credit went to crap afterwards because I could not work and live on disability checks now. I was in need of another vehicle so I went online searching Southwest Ford Greenville website and filled out credit application about 9:00 pm one day, and to my surprise next morning I got a call saying I was approved and referred another better vehicle I might like even better in my price range if I was interested. I went in and was not pressured by Richard Stephenson internet sales or JP Salcido with financing. it only took less than an hour from test drive to final closing and they were very friendly and concerned I got a good vehicle. I have referred another customer and they took care of them excellently with a purchase also. I have been very pleased with my purchase, and if you are looking online or in person, give them an email or just walk in for "No Pressure Sales and Financing" and that is exactly what you will receive. More
Initially I had problems with the salesman, but the owner was a man of character who personally called and addressed the issue. He was fair. Just be wiser than me and pay more attention to what is actually was a man of character who personally called and addressed the issue. He was fair. Just be wiser than me and pay more attention to what is actually in the car. Completely check out car yourself. Don't rely on anything else. More
this dealership is one of the best i have visited.the staff are very friendly,knowledgeable and very helpful in getting financing. i would recommend this dealership to everybody i know. staff are very friendly,knowledgeable and very helpful in getting financing. i would recommend this dealership to everybody i know. More
We identified a truck online and called to verify the price and availability. The dealership not only guaranteed the price shown, but actually beat this price AND beat the already good financing we had price and availability. The dealership not only guaranteed the price shown, but actually beat this price AND beat the already good financing we had secured through our bank! We enjoyed every aspect of the experience, from the test drive, to the easy conversation, and the easy process of paperwork and purchasing. HIGHLY recommend this dealership! Matt and Marcus made the experience efficient and enjoyable! More
Overall, our experience at Southwest Ford was great. Ryan Cooper was very helpful and friendly. He did not rush us to make a decision, was willing to listen to our concerns, and answer our questions. I would Cooper was very helpful and friendly. He did not rush us to make a decision, was willing to listen to our concerns, and answer our questions. I would rate the service and quality assurance at this dealership on a much higher scale than other dealerships I have been to. I would recommend this dealership to anyone looking for a new or quality used vehicle. More
Matt and the rest of the staff that we dealt with were very professional and friendly without being overly agressive. Enjoyed our experience. Have already recommended your dealership very professional and friendly without being overly agressive. Enjoyed our experience. Have already recommended your dealership More
We had been working with a different dealership down the road for more than a week. Trying to get all our pricing, trade, and financing squared away. We went in to sign the paper work, but upon our arriva road for more than a week. Trying to get all our pricing, trade, and financing squared away. We went in to sign the paper work, but upon our arrival, realized that NOTHING had been done. We had informed the dealership that we would be there at a certain time as we have 2 small kids. Not sure if you ever been to a dealership with kids...We were so mad and furious, we left. My wife called Southwest Ford and told them the situation. (this was at 7:30, they close at 8) We show up at 8:05, met Matt, Chance, & then Mikah. We were provided the numbers, here's this, here's that, here's your trade reflected here... everything was explained, and I had zero questions - no hidden charges, fees that weren't explained. Shook the hand on the deal, and went into financing. Couple of questions and signatures later, we were done. I was driving home by 9:30. By far this is the best dealership experience I've EVER had in my years of buying cars. I love the truck they presented to me, I truly hope it is the last one I have to buy. But when we go to replace wife's or need another, I'll be going back to this dealership. For certain! I've already told several of my friends & co workers about this dealership. More