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Freedom Ford by Ed Morse

Greenville, TX

4.7
143 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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4001 I-30 Frontage Rd

Greenville, TX

75402

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Showing 143 reviews

November 01, 2013

Cannot beat the service provided by the guys at SouthWest Ford!! I had the best deal on my new Explorer and was on my way in less than 2 hours! Would definitely send my family, friends and coworkers to see Z More

by Mlpoist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Salcido, Zack Victory
Nov 04, 2013 -

Freedom Ford by Ed Morse responded

Thank you for sharing your wonderful experience with all of us. It was a pleasure having you come in & have our team provide the quality service you were looking for. Enjoy your new Explorer! We look forward to you and your husband's next visit. Don't forget to visit us online, as well as Facebook for the latest car specials! Sincerely, Kris Kinnamon k.kinnamon@southwestflm.com

September 12, 2013

I made contact with Richard through an online email inquiry on AutoTrader.com two days ago. Mr. Stephenson provided me with all the information I requested without seeming like a pushy car salesman. More

by faiththatsreal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Salcido
Sep 13, 2013 -

Freedom Ford by Ed Morse responded

Faith, we're so happy to hear that you have had two wonderful experiences at our dealership involving different employees of ours. At SouthWest Ford we take pride in having the best employees working with us to give all of our customers the amazing experiences they deserve. We really appreciate the feedback and look forward to working with you for many years to come. Sincerely, Kris Kinnamon k.kinnamon@southwestflm.com

July 03, 2013

I came to the dealership in the process of looking at a used car from another dealership, and ended up getting a brand new 2013 Ford Escape that same day... for not a whole lot more than the used one would More

by DeeHollister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grier, JP Salcido, Ryan Cooper
Jul 05, 2013 -

Freedom Ford by Ed Morse responded

Thank you for taking the time to review us! We are happy to hear about your great experience with our dealership. We hope you are enjoying your new Escape. Please let us know if there is anything else we can help you with! Take care, Kris Kinnamon k.kinnamon@southwestflm.com

May 18, 2013

I have purchased vehicles in the past and had salesman start the conversation with : What can I do to Earn Your Trust. It really irritates me and I know it will go from there to let me see what I can do t More

by lindasue1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Salcido
May 20, 2013 -

Freedom Ford by Ed Morse responded

Thank you very much for taking the time to share your positive experience with our dealership! We are committed to providing the highest level of service to all of our clients, and we understand that your time is valuable. In light of that fact, we aim to facilitate a quick and easy purchase process for everyone. Thank you again for your business, and I hope you enjoy your new vehicle! Sincerely, Kris Kinnamon

April 03, 2013

Initially I had problems with the salesman, but the owner was a man of character who personally called and addressed the issue. He was fair. Just be wiser than me and pay more attention to what is actually More

by Kadenmc2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 01, 2013

this dealership is one of the best i have visited.the staff are very friendly,knowledgeable and very helpful in getting financing. i would recommend this dealership to everybody i know. More

by katiebit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Rice
Apr 02, 2013 -

Freedom Ford by Ed Morse responded

I am so glad to hear that you had such a positive experience with our dealership! Our entire staff works extremely hard to deliver the type of top-notch service that you noticed during your visit. We are committed to making all phases of the car purchase run smoothly, much like we were able to do in your case. I hope that you enjoy your new vehicle, and I look forward to working with you again in the future. Sincerely, Kris Kinnamon IT Director

February 20, 2013

We identified a truck online and called to verify the price and availability. The dealership not only guaranteed the price shown, but actually beat this price AND beat the already good financing we had More

by lvoth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hammack, Marcus
February 11, 2013

Overall, our experience at Southwest Ford was great. Ryan Cooper was very helpful and friendly. He did not rush us to make a decision, was willing to listen to our concerns, and answer our questions. I would More

by Valcatraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cooper
February 07, 2013

Matt and the rest of the staff that we dealt with were very professional and friendly without being overly agressive. Enjoyed our experience. Have already recommended your dealership More

by alieca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grier, JP Salcido, Micah Hammack
January 28, 2013

We had been working with a different dealership down the road for more than a week. Trying to get all our pricing, trade, and financing squared away. We went in to sign the paper work, but upon our arriva More

by mcklverk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt, Micah Hammack
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