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Freedom Ford by Ed Morse
Greenville, TX
143 Reviews
Located in Greenville, TX, Southwest Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Southwest Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-857-1374 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 143 reviews
January 13, 2014
I never felt pressured to make a decision at the first visit. I felt that I had all my questions answered. I felt heard about my likes and dislikes. I did feel like I should have driven off with a full visit. I felt that I had all my questions answered. I felt heard about my likes and dislikes. I did feel like I should have driven off with a full tank of gas, but being that I bought a used vehicle, I did not. More
by Rhonda2013
Employees Worked With
Ryan Cooper, Ryan Cooper
November 22, 2013
My husband purchased a New Edge from SW Ford late June,2013. Within 1 month the engine cover was leaking oil. SW Ford repaired. Within less than 30 days he was left stranded on the side of the highwa June,2013. Within 1 month the engine cover was leaking oil. SW Ford repaired. Within less than 30 days he was left stranded on the side of the highway when the car had what they called a cater strophic engine failure. He was 4 hours west of Dallas. He had to wait on the side of the highway in 100 degree heat for them over 5 hrs for them to pick up his car and gave him a loaner. They had the car for over 3 weeks to put in a new engine. Then within the next 30 days the new engine began to miss, run rough and the check engine light came on. They were not able to repair, the car was under warranty. They agreed to replace the car, but pulled the smoke and mirrors and slipped in $10,000 on his new loan. They claimed was depreciation for the LEMON they had sold him originally. He had put money down and made 4 payments on a car he only was able to drive half that time! He had paid depreciation!!! Chance Donaghe the owner has refused to back the warranty and do the right thing by simply replacing the car at no additional cost. BEWARE....THEY SELL LEMONS AND DO NOT BACK THEIR PRODUCT OR WARRANTY!!!!! This was not our first purchase from them and we have used them in the past for all mechanical work and tires, even on vehicles that are not Ford. But, it will be our last! FYI Ford will do nothing!!!!! More
by cobrakitt
Employees Worked With
November 11, 2013
I bought a car from Zack Victory. I have to say it was unlike any experience i have ever had. He was very cordial and willing to work on the price with me to ensure all my needs and wants were met. If you unlike any experience i have ever had. He was very cordial and willing to work on the price with me to ensure all my needs and wants were met. If your thinking about buying from Southwest Ford, go to Zack Victory! Thankyou! More
by Ilbandrew
Employees Worked With
Zack Victory
November 08, 2013
Great friendly service,saleman were professional and very helpful. Second truck purchase from Southwestford and look forward to future business. Hassle free environment on vehicle purchase. helpful. Second truck purchase from Southwestford and look forward to future business. Hassle free environment on vehicle purchase. More
by jeffdulaney
Employees Worked With
Ryan Cooper, Zack Victory
November 07, 2013
We have bought 4 vehicles through Southwest Ford ( 2 used and 2 new) Zack Victory has helped us every time. Our experience with Zack and Southwest Ford has been fantastic. Zack is friendly, helpful, courteou and 2 new) Zack Victory has helped us every time. Our experience with Zack and Southwest Ford has been fantastic. Zack is friendly, helpful, courteous and goes out of his way to get the best deal for us. We are so satisfied with the service we've received that we keep coming back. I would highly recommend Southwest Ford and Zack Victory to anyone looking for a used or new vehicle. They are great. Thank you to Southwest Ford and Zack Victory for all their help in finding use the best deals when we need a new or used vehicle. Sincerely, Kim Byard McLaughlin, Zoe Byard and Ron Byard More
by moms2013
Employees Worked With
Zack Victory
November 07, 2013
We have not owned a new ford car before I am enjoying my new car Zack was very kind to me and my husband he was good at showing me how to do all the computer parts in the car thank you Jerry&Frances hooker new car Zack was very kind to me and my husband he was good at showing me how to do all the computer parts in the car thank you Jerry&Frances hooker More
by fhooker
Employees Worked With
Zack Victory
November 07, 2013
Zack Victory is the best salesman! He answered the questions I wanted to know about a vehicle I was intrerested in. I enjoyed having him to show me how things work. questions I wanted to know about a vehicle I was intrerested in. I enjoyed having him to show me how things work. More
by cancun13
Employees Worked With
Zack Victory
November 06, 2013
Excellent service from Zack found the exact car I wanted and never gave up till I was satisfied with my ford! Made sure my first new car was the best experience and a very friendly guy! I would not take my and never gave up till I was satisfied with my ford! Made sure my first new car was the best experience and a very friendly guy! I would not take my business any where else thanks Zack! Also, JP made sure that I received the best financing and rate he went above and beyond his duty thanks JP!! I have nothing, but great things to say about Southwest Ford and send everyone I know looking for a new vehicle their way! Thanks Zack and JP 10 stars********** More
by desinei
Employees Worked With
JP Salcido, Zack Victory
November 05, 2013
As a first time car buyer Zach was very friendly and very easy to talk to, making it easy for me to understand the process of "buying a car". I was very pleased with the way we nogociated the price of the ve easy to talk to, making it easy for me to understand the process of "buying a car". I was very pleased with the way we nogociated the price of the vehicle. In the past few wks Zach has checked with me a few times to ensure that I was happy with my choice, which proves to me that he truly cares for his customers. More
by Hackney01
Employees Worked With
Zack Victory
November 02, 2013
This is the second vehicle my family has bought from Southwest Ford in Greenville. The experience has been great both times. I was in and out with the car I wanted at the payment I wanted. I'd definitel Southwest Ford in Greenville. The experience has been great both times. I was in and out with the car I wanted at the payment I wanted. I'd definitely recommend these guys. No back and forth BS like at most places, and they've been honest throughout the process. Plus I have a year of free service. More
by jkncates
Employees Worked With
Zach Victory, Zack Victory
