Freedom Chrysler Dodge Jeep Ram of Lexington - Service Center

Took my '18 Unlimited Wrangler JK in for 1) some squeaks from the MT clutch pedal and 2) creaking from the front driver suspension and 3) for some clunking sounds in the rear. These guys took care of my Je from the MT clutch pedal and 2) creaking from the front driver suspension and 3) for some clunking sounds in the rear. These guys took care of my Jeep! No more front driver suspension creak/groan going over rocks/curbs! Clutch squeak - GONE. The rear clunk was diagnosed adroitly by Ryan Spoonamore as caused by my after market bumper rubbing/bumping against a rear body panel - which I took care of at home. Eric Marshall was very personable over the phone. When the man who checked me out (pony tail and goatee - sorry didn't get your name) found out that I hadn't been told beforehand that there would be a diagnostic fee of $145 (in addition to my warranty coverage) he very graciously waived it, because of my not being prepared for that charge before I went ahead with the inspection (which I thought would be 100% covered). Happy customer. Great job Glenn's Freedom Jeep! More

Service staff was very friendly and efficient. They appeared very busy yet the appointment time was honored and the service was performed quickly. appeared very busy yet the appointment time was honored and the service was performed quickly. More

Excellent customer service. Good service and prompt notification about problems. Easy to contact if questions. Ease and flexibility in pick up of vehicle. Will definitely continue to use freedom dodg notification about problems. Easy to contact if questions. Ease and flexibility in pick up of vehicle. Will definitely continue to use freedom dodge for service of our ram truck More

Scheduling service was easy when I arrived at at the dealership customer care was very friendly and knowledgeable was in For an oil change, but the service mechanic was awesome their where other issues dealership customer care was very friendly and knowledgeable was in For an oil change, but the service mechanic was awesome their where other issues that was brought to my attention. Issues was fix I was in and out in 1 hour. More

The service team this dealership is impeccable! Mr Asher our service advisor has kept our company trucks going for years. Always accommodating, and gets us back on the road as quickly as possible. Thanks t our service advisor has kept our company trucks going for years. Always accommodating, and gets us back on the road as quickly as possible. Thanks to their top notch diesel mechanics! We have over the years purchased several trucks from this dealer and will continue to do so. If your looking for a sales person I suggest Mr. Taylor in the commercial fleet sales. More

The service staff is very professional. They always go above and beyond to be accommodating to their customers. They’re punctual and very clean. Keep up the excellent service! above and beyond to be accommodating to their customers. They’re punctual and very clean. Keep up the excellent service! More

Had a really good experience with the dealership. Taken it there after I was stranded on the road. They were very understanding and took care of my vehicle as soon as possible, I was pleased with the servi it there after I was stranded on the road. They were very understanding and took care of my vehicle as soon as possible, I was pleased with the service that I received. More

Appreciate the professional service visit today. John is very customer centered. The dealership got me scheduled on one day notice. I was there less than an hour. very customer centered. The dealership got me scheduled on one day notice. I was there less than an hour. More

The Service writer was really friendly and knowledgeable and the Service was really fast and I will tell everyone about experience I will be coming back again and the Service was really fast and I will tell everyone about experience I will be coming back again More

Offered to replace a steering damper that was recalled but installed improperly. Still waiting on the replacement part. Friendly and courteous. Will return for further issuses. but installed improperly. Still waiting on the replacement part. Friendly and courteous. Will return for further issuses. More