Freedom Chrysler Dodge Jeep Ram of Lexington - Service Center

Good service and friendly knowledgeable personal. Have used them since I bought the car there. Have used them since I bought the car there. More

Service department messed my lift Kit up and then made me pay to have them fix it!! Highly unsatisfied with them! me pay to have them fix it!! Highly unsatisfied with them! More

Quick in and quick out for factory recall work. Waiting room snacks and coffee is a nice touch. Waiting room snacks and coffee is a nice touch. More

Honest up front with repair cost. Did what was agreed to be done on the truck. Did what was agreed to be done on the truck. More

Jeff Taylor sold me my truck I feel like he is second to none #1 kinda guy. Eldon in the service department treated me like I was #1.. Great service! none #1 kinda guy. Eldon in the service department treated me like I was #1.. Great service! More

This dealership was great with everything and very kind. Fixed our issue perfectly. Only complaint is communication. Whenever we called it would go to voicemail and had a hard time getting a timeline of whe Fixed our issue perfectly. Only complaint is communication. Whenever we called it would go to voicemail and had a hard time getting a timeline of when our truck would be done. They did give us a loaner vehicle that was perfect while waiting! More

Well pleased, appointment was on time, friendly, courteous service , everything went smoothly and all personnel was knowledgeable and experienced courteous service , everything went smoothly and all personnel was knowledgeable and experienced More

On this anniversary, I wanted to tell you about my service experience last year. The first week of 2021, my Ram had a serious mechanical failure. Fortunately, the issue was covered by warranty, a service experience last year. The first week of 2021, my Ram had a serious mechanical failure. Fortunately, the issue was covered by warranty, and the service department worked diligently with Chrysler to complete the required paperwork. Also, I was fortunate that the dealership had the required parts. Unfortunately, they estimated that the repairs would take a week or two to complete. I was concerned as I had just been informed that my grandmother had been admitted to the hospital. This was even more distressing as my parents contacted me on the 14th to tell me that they were putting her in hospice. Since I was using a dealer loaner vehicle, I did not know how I would get home; considering it is over six hours away. I was relieved the next day when the dealership called to inform me that (not knowing my situation), the mechanic working on my truck had stayed late and completed the repairs. A few hours after this, my parents called to tell me I needed to leave immediately. With the repairs to my truck complete I was able to leave for home arriving at 11:30 that evening. A couple of hours later at 1:45 A.M (C.S.T) my grandmother died. Because of their service department and the selflessness of the mechanic working on my vehicle, I was able to make it back in time. I do not have the words to convey on how profoundly grateful I am for giving me a couple of more hours with my grandmother, and to be there for my mother. Thank you so much. More

Brought in for some warranty service work, had to reschedule 3 times due to work conflicts, they were very accommodating to reschedule. They have a Local shuttle service which is super nice to go w reschedule 3 times due to work conflicts, they were very accommodating to reschedule. They have a Local shuttle service which is super nice to go within the city while vehicle is being worked on. We drive here over going to our local dealer because they didn't give good service and lost our business and Glenn dodge gained it! Thanks More

Service department was great but was sitting in sales lobby and a group of salesmen were involved in a profanity lead conversation and complaining about working there. Can’t send my family there to be e lobby and a group of salesmen were involved in a profanity lead conversation and complaining about working there. Can’t send my family there to be exposed to nonsense like that. More