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Freedom Chrysler Dodge Jeep Ram of Lexington
Lexington, KY
274 Reviews
Who are we? We are a dealership that specializes in all things Chrysler, Dodge, Jeep, and Ram. That includes helping those who need to get one of these premium vehicles as well as those who need the right maintenance care for their vehicle needs.
On top of that, we are also a team of highly skilled and friendly professionals who always look to keep our Lexington, Richmond, and Georgetown, Kentucky, drivers satisfied with the assistance and services they receive.
Whether you are looking for a new SUV, a reliable pre-owned pickup truck, or just a place where you can bring your vehicle for top-notch service care, we have you covered here at Freedom CDJR of Lexington.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 274 reviews
January 06, 2022
Performed an oil and filter change in a timely fashion while I waited. Had a clean comfortable waiting area and attentive staff. Quite professional. while I waited. Had a clean comfortable waiting area and attentive staff. Quite professional. More
by PleasedCustomer
Employees Worked With
January 01, 2022
Great customer service. Good people. Respectful. Just all around a good experience. Would recommend to friends around a good experience. Would recommend to friends More
by jzoeller44
Employees Worked With
January 01, 2022
Jeff Hounshell was one of the most professional sales associates I have encountered. He answered every question promptly and accurately. From the initial introduction through executing the purchase. T associates I have encountered. He answered every question promptly and accurately. From the initial introduction through executing the purchase. The negotiation process and figures were fair up through and including the closing terms of our purchase of a new Jeep Grand Cherokee. Hounshell was also most knowledgeable about the features of the vehicle. Explanation in a clear and concise manner. Upon completing the purchase, he quickly established linkage of the vehicle with our mobile devices without the need to reference written instruction. He completed the formatting from memory. Great experience with Glenn’s Freedom Jeep! More
by JDE
December 29, 2021
Had a great experience with the guys! Amazing customer service! Will return in the future. service! Will return in the future. More
by TN.Short
Employees Worked With
December 28, 2021
Well first they had my car all day without looking at the problem then I was shunned away with I'll text you with eta of the part and service two weeks later still nothing. Over all spent 240 on oil change problem then I was shunned away with I'll text you with eta of the part and service two weeks later still nothing. Over all spent 240 on oil change and wiper blade. Horrible service dept. I guess I will have to call or text them to remind them I'm still here waiting 2 weeks later.. . More
by michellemarie71.mj
Employees Worked With
Edmon. Service dept
December 25, 2021
Service department is the worst, Jeep recall on overheating pressure plate led to clutch failure dealer refused to file claim with manufacturer total repair cost me over $2,000, they charged a diag overheating pressure plate led to clutch failure dealer refused to file claim with manufacturer total repair cost me over $2,000, they charged a diagnostic fee of $120 to add insult to injury…. Had my car for over a month before they repaired, of course blaming Covid for parts shortage…no loaner offered…total nightmare! More
by FMRCustomer
Employees Worked With
Eric?!?!
