Freedom Chrysler Dodge Jeep Ram of Lexington

Well Glenn's Freedom Chrysler Dodge Jeep Ram. Did me super dirty so i would not go there if you dont want this to happen. I ordered a 2022 megacab night edition 2500 6 months ago from them i wa Did me super dirty so i would not go there if you dont want this to happen. I ordered a 2022 megacab night edition 2500 6 months ago from them i was promised to register it under my llc in montana to save my tax credit. I was promised we were doing an all cash deal no financing. Here the truck comes in last Wednesday the communication has been horrible I finally spoke to the sales team friday and told them ill get the rental car one way from newjersey to kentucky to get my truck and they tell me now i have to finance a portion and register in newjersey and pay tax now whatever at this point i want my truck no hard feeling just remove the garbage resistall package for 1000$ and fix the price and the general manager tom cecile said he would get back to me asap there was an issue on the address the dealer put in a ohio address on my order and messed it up and said he can”t fix that and xxxx try to fixed numbers and i said ok so i hit the road last night an hour deep into the 10 hour drive and the salesman calls me very nice guy he has no control over this and tells me the sales management team will not sell me the truck and will send me deposit back i gave 6 months ago to order the truck . The salesman said xxxx see what he can do but turn around for now and head home. So now i head home waisted 2 hours , blew 500$ on a rental , fuel , time off work and now i call Saturday this morning after speaking to ram customer care saying the dealership just has to fix my address and they can sell the truck for the sold order deal and the manager tells me they will not sell me my truck i ordered from them after 6 months because they don”t want to have me put a bad survey review to ram on there dealership that can affect them. So they will not sell my my truck i waited 6 months for and have no truck now !!! Can”t find one in this market and im stuck with no truck now ! The worst people in the absolute world to do this ! I have 8k$ worth of parts sitting at home for it and all if anyone wants a brand new 6” bds lift powdered purple and 22x14 fuel wheels on 35x14.50”s lmk ! Forsale thanks glenns freedom for screwing me so badly More

Ryan sold me a car and was absolutly the best salesman ive ever encountered. Very helful,very knowledgable and not pushy at all! Made the experience smooth and great. Will def return my business to not on ive ever encountered. Very helful,very knowledgable and not pushy at all! Made the experience smooth and great. Will def return my business to not only glen but specifically ryan!!! More

Cody was so helpful amd a pleasure to work with. I appreciate how friendly and helpful everyone was I appreciate how friendly and helpful everyone was More

Great experience Rayan Hudson was great to deal with. Would buy again from Glenn freedom.This is my second car from them. Would buy again from Glenn freedom.This is my second car from them. More

They have answered my question and all work as been completed accurately and timely. The employees have been curtious and friendly. completed accurately and timely. The employees have been curtious and friendly. More

Good service and friendly knowledgeable personal. Have used them since I bought the car there. Have used them since I bought the car there. More

Service department messed my lift Kit up and then made me pay to have them fix it!! Highly unsatisfied with them! me pay to have them fix it!! Highly unsatisfied with them! More

Quick in and quick out for factory recall work. Waiting room snacks and coffee is a nice touch. Waiting room snacks and coffee is a nice touch. More

Staff at the dealership were very friendly. Pricing was fair compared to over dealerships. Would visit again for future car needs. Pricing was fair compared to over dealerships. Would visit again for future car needs. More

Very friendly had bought 2 vehicles here before worked with to get what I needed for my trade in with to get what I needed for my trade in More