Freedom Chrysler Dodge Jeep Ram of Lexington

Possibly the worst dealership I have ever dealt with. Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there was another I was interested in. I checked their website found another that was unavailable. I then asked them to email me what was available. They had a white ram 2500 4x4 diesel that didn’t quite match what I wanted but I told them I would buy at their advertised price. I asked them to send the paperwork and they said the price will change before we can do the sale. So basically the salesman didn’t need to make a sale at 1600 in the afternoon so he didn’t feel like working. Now they want to sell me the same stock number for 2k more and do not want to honor the deal. I can provide pictures and text messages to support this claim including the new salesman admitting to it. More

This is the 2nd Ram truck that I purchased through Donnie Ruffin this year. He is very knowledgeable of the vehicles, kudos and 5 stars Ruffin this year. He is very knowledgeable of the vehicles, kudos and 5 stars More

Very dissatisfied. Wouldn't fix a 5 dollar hose clamp to make the 6 hour trip home. Didn't care about customers at all. We were ready to buy the vehicle with cash in hand. All I can say is run from these pe make the 6 hour trip home. Didn't care about customers at all. We were ready to buy the vehicle with cash in hand. All I can say is run from these people More

Ryan Simpson was very helpful, start to finish. He knew everything about the car we were buying. His personality was very welcoming and hospitable. It was an excellent experience. We will be back. everything about the car we were buying. His personality was very welcoming and hospitable. It was an excellent experience. We will be back. More

Excellent service from start to finish ❤️ I will definitely recommend them to all my friends and family. Love my new little Jeep Cherokee. Excellent price. definitely recommend them to all my friends and family. Love my new little Jeep Cherokee. Excellent price. More

Mike Church and Ryan Simpson made the deal. Easy to do work with. Helpful to grind the right deal in our budget. Thanks again. Will buy next from there work with. Helpful to grind the right deal in our budget. Thanks again. Will buy next from there More

Convenience of scheduling to adjust to my timeframe. Personnel that I came in contact with were very friendly and accommodating. I highly recommend Glenn Freedom for service Personnel that I came in contact with were very friendly and accommodating. I highly recommend Glenn Freedom for service More

Service was done quickly while I waited, shuttle service was available if I needed it, staff was very friendly, and courteous, will definitely go back was available if I needed it, staff was very friendly, and courteous, will definitely go back More

Very pleased with the great service on my Jeep Compass. Eldon Asher kept me informed and Brian Wilson solved the problem which turned out to be minor! Eldon Asher kept me informed and Brian Wilson solved the problem which turned out to be minor! More

Knowledgeable and professional team. Cory in finance was great and Miles in sales was awesome. They each went above and beyond to help me out. great and Miles in sales was awesome. They each went above and beyond to help me out. More