Freedom Chrysler Dodge Jeep Ram of Lexington

I had an appointment this am for my second oil and filter change and also tire rotation,everything went well change and also tire rotation,everything went well More

I've bought 2 vehicles here now. Friendly staff & easy to work with during the whole process! work with during the whole process! More

They did a great job servicing my vehicle and keeping me updated along the way. updated along the way. More

Very friendly, knowledgeable & helpful staff! We have always had a great experience here. We are always pleased to purchase from here. always had a great experience here. We are always pleased to purchase from here. More

The salesman was very curtious , helpful and very nice. He wasn’t pushy in any way. Me & my family was very comfortable talking to him He wasn’t pushy in any way. Me & my family was very comfortable talking to him More

Friendly, professional staff. We enjoined our time buying a Jeep. The salesman was very knowledgeable about all of the product lines Freedom Jeep carries. a Jeep. The salesman was very knowledgeable about all of the product lines Freedom Jeep carries. More

The service department is excellent. When I call to make an appointment, they already know it's me and have the information on my 2018 Jeep Wrangler in front of them. I always ask for Eldon. make an appointment, they already know it's me and have the information on my 2018 Jeep Wrangler in front of them. I always ask for Eldon. More

Ryan was absolutely fantastic! This was my first time getting a car mostly on my own, and Ryan made it incredibly simple and stress-free. When I need to get another car (hopefully in the distant future), getting a car mostly on my own, and Ryan made it incredibly simple and stress-free. When I need to get another car (hopefully in the distant future), I hope to work with him again. More

Nice place! Great service! Any times you can get Help from them. Thanks for all! from them. Thanks for all! More

Everything was good till after I got home and went over my paperwork. They supposedly gave me more for my vehicle BUT what they failed to tell was they went up on the original price of the vehicle I bough my paperwork. They supposedly gave me more for my vehicle BUT what they failed to tell was they went up on the original price of the vehicle I bought. When your doing the final paperwork they go so quick so you don’t catch them gouging you. When I test drove it I told them it needed brakes and rotors but with me being a woman I guess they didn’t think I knew what I was talking about. They told me not once but twice to “keep driving it and it should be ok”. Well finally after many calls and service department appointment which they were told to put new brakes and rotors on the whole vehicle they only put them on the back because the front was good. WELL…guess what it still done the same thing so the front wasn’t good. I had to go pay to get new ones on the front and after I did I took the old rotors to them to prove to them I was right. They reimbursed me for the rotors. To beat it all off when I went to my appointment to get new brakes and rotors on they said they had to diagnose it first then order the parts. I said you all knew what I was coming for and you should have the parts on hand let alone you have a parts store directly across the street. Once I told the service guy I wasn’t driving my vehicle off the lot till my problem was fixed that’s when they decided they would fix the back. Would I go back and purchase another vehicle from them NO. Service department is awful. Do I wished I had went somewhere else YES. Do I recommend buying from them HECK NO!’ They got me once but not twice. More