Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Always very friendly and waiting to meet me at my truck to service my needs. Attitude is always positive. to service my needs. Attitude is always positive. More

Took 11 business days to complete service after part arrived at day four. Pushed completion date back three times. No loaner vehicle offered for family of five. Had audacity to final invoice 6% over the arrived at day four. Pushed completion date back three times. No loaner vehicle offered for family of five. Had audacity to final invoice 6% over the out-the-door agreement price BEFORE parts were ordered. Not to mention they “strongly encouraged” two fluid services ($400) that were done within 30k miles previously (agent changed his tune when I requested he check the vehicle service record). Zero attempt to rectify/address issues with discount or apology when confronted with any of five things. I guess this is what goes for acceptable business practice for Ed Morse Freedom in Sherman. Crooks. I will take my business to the metroplex. More

AJ Anderson from the shop, goes above and beyond to help his customers. Thank you AJ! his customers. Thank you AJ! More

Freedom CJDR in Sherman has always gone above and beyond to provide great service at fair pricing to provide great service at fair pricing More

I continue to get calls, and emails about a vehicle I do not own. Wrong person! not own. Wrong person! More

Reminds me of the old days of what customer service really meant. Customer service at it’s best. really meant. Customer service at it’s best. More

Dealership Put license plate on my new car at no charge for front bracket; I was surprised and thankful. Everyone e d aslwzyse pleasant. 😀 for front bracket; I was surprised and thankful. Everyone e d aslwzyse pleasant. 😀 More

MICAH WAS GREAT AT THE TIME I SHOWED UP. BUT THE GUY I TALKED TO ON THE PHONE BEFORE SHOWING UP WAS A JERK. TALKED TO ON THE PHONE BEFORE SHOWING UP WAS A JERK. More

Very friendly and helpful. Took my jeep in for oil change got me in without a appointment quick. change got me in without a appointment quick. More

Always willing to go that extra mile to take care of me and get it right and get it right More