Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Awesome team Always courteous,friendly. Always provide timely efficient service I highly recommend this dealership they always provide good customer service whe Always courteous,friendly. Always provide timely efficient service I highly recommend this dealership they always provide good customer service whether it’s an oil change or tire rotation or vehicle recall issues More

We will not be back to have my new vehicle serviced by your department again. The staff was rude, refused to wash it although it was never properly cleaned when we bought it, and the service department re your department again. The staff was rude, refused to wash it although it was never properly cleaned when we bought it, and the service department refused to do a tire rotation. We were also given a free oil change by the salesman, and the service department scoffed and rolled their eyes at another “free oil change.” It was trashy and we will drive out of the way to a different dealership next time. More

I was actually thinking of trading the vehicle in that I was having recall work done to but with having made the girl mad about not wanting to pay 142. 00 to see why my check engine light was on I decided a was having recall work done to but with having made the girl mad about not wanting to pay 142. 00 to see why my check engine light was on I decided against it. Also they seemed really put out about giving me a ride home. And a simple sorry for taking up your time with the recall would have been nice. More

Awesome Everyone was courteous and very friendly best dealership in town will always be a customer of Freedom, love my Jeep and all of the people there at the Everyone was courteous and very friendly best dealership in town will always be a customer of Freedom, love my Jeep and all of the people there at the dealership! More

Micah , goes up and beyond he’s a great service advisor , and always takes care of me every time I’m in for service, whether it’s a simple oil change or tire rotation this gentlemen should be recognized resp and always takes care of me every time I’m in for service, whether it’s a simple oil change or tire rotation this gentlemen should be recognized respectfully More

Good dude. Easy to work with and on top of things. Great service department. If you’re needing help Samantha and Clay are the go to. service department. If you’re needing help Samantha and Clay are the go to. More

They just lost my business. I get up at 7am on a Saturday morning to be sure I am at the EXPRESS lane at 8 when they open and the doors not even open yet and I am told there is an hour and a half wait becau morning to be sure I am at the EXPRESS lane at 8 when they open and the doors not even open yet and I am told there is an hour and a half wait because there are 4 in front of me How is that when I was told before that they don’t take appointments on Saturday ? Went to jiffy lube and was out and done In 10 minutes More

Everything he said was the truth didn’t have to wait at dealership everything was ready for me definitely appreciate his honesty and integrity thank yo dealership everything was ready for me definitely appreciate his honesty and integrity thank yo More

Service Department will rip you off I took my Wrangler in for an oil change and inspection. Told them a tire light was on and the oil pan might be leaking. They called me a few hours l I took my Wrangler in for an oil change and inspection. Told them a tire light was on and the oil pan might be leaking. They called me a few hours later and told me the oil pan needing replacing and it needed a brake job. Price was very, very high. Told them I would come get it and do something else. They charged me $130.00 for doing nothing. Said it was for the service guy to figure out what was wrong. I told them what was wrong and didn't ask for brake work. Do not take your car here for service. Over priced and customer service is very poor. More

Roy Simmons in service is excellent! After having a horrible experience with the Chrysler corporation, Roy in Service went above and beyond to make my experience great. He had great comm After having a horrible experience with the Chrysler corporation, Roy in Service went above and beyond to make my experience great. He had great communication and everything was done in a timely manner. More