Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center
Sherman, TX
450 Reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center
Brought in my wife’s 300 for a filter recall. The Service Advisor, Clay Feagins really did a great job handling the repair. I appreciate the friendly interaction from all of your staff. Thanks Advisor, Clay Feagins really did a great job handling the repair. I appreciate the friendly interaction from all of your staff. Thanks More
Quick and accurate I couldn't get an appointment anywhere for a week. I have water flooding my passenger floor board. Your service dept saw me right away to at least te I couldn't get an appointment anywhere for a week. I have water flooding my passenger floor board. Your service dept saw me right away to at least tell me the issue. And they ordered the part!! I was so happy to NOT have to wait a week to be told what was wrong Micah was great!! More
Awesome experience I had to bring my truck in for some work and Micah made my experience truly wonderful. I would recommend Freedom Dodge to everyone I know. I had to bring my truck in for some work and Micah made my experience truly wonderful. I would recommend Freedom Dodge to everyone I know. More
Problem with new ram 1500 (2020) Have a wind noise problem with brand new ram 1500 Took it in said it was a design flaw Paid close to 60 k for a truck that has “ wind noise” and the Have a wind noise problem with brand new ram 1500 Took it in said it was a design flaw Paid close to 60 k for a truck that has “ wind noise” and they can’t fix it Really,, More
Awesome staff to deal with. Very professional and they care to make you happy. The communication is great !! I would highly recommend and will continue to take my Jeep for service in the future. care to make you happy. The communication is great !! I would highly recommend and will continue to take my Jeep for service in the future. More
Friendly service and prompt work ethic. I find it interesting that Ed Morse was the dealership I used when I lived in Tampa FL. Great experience. interesting that Ed Morse was the dealership I used when I lived in Tampa FL. Great experience. More
Quick fast repair. I have no issues with the repair. However we're living in a pandemic. The fact that none of your employees (particularly your shuttle driver) were wea I have no issues with the repair. However we're living in a pandemic. The fact that none of your employees (particularly your shuttle driver) were wearing masks or seeming to make any effort to socially distance concerns me. The mask is not for your employees protection - It's for (my) your customer's protection. While you did a great job on the repair, it's not worth risking my health (or potentially my life since I'm in a high risk group) to get my vehicle repaired. One little bottle of hand sanitizer on the counter isn't enough. More
Micah provided excellent customer service, accurate information, and was prompt to respond to questions. Repair work appears to have been done correctly, no issues driving so far. information, and was prompt to respond to questions. Repair work appears to have been done correctly, no issues driving so far. More
I get excellent care by the service department each time I go in!! Quick and reliable appointments made by usually Micah or others. Always have been completely satisfied!! I go in!! Quick and reliable appointments made by usually Micah or others. Always have been completely satisfied!! More
james was awesome couldnt ask for more! thank you! this dealership is great, customer service is top notch.i purchased a 2015 ram and i love it everything i could ever ask for. thanks this dealership is great, customer service is top notch.i purchased a 2015 ram and i love it everything i could ever ask for. thanks More