Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

WINDOW REPAIR GOOD VISIT. FOUND THE POBLEM. ORDER THE PARK. FIXED THE PROBLEMS. TRY TO GET ME A RENTAL NONE AVAILABLE. HAD TO DRIVE UP TWICE. CAME BACK . TOOK NO TI GOOD VISIT. FOUND THE POBLEM. ORDER THE PARK. FIXED THE PROBLEMS. TRY TO GET ME A RENTAL NONE AVAILABLE. HAD TO DRIVE UP TWICE. CAME BACK . TOOK NO TIME TO TAKE CARE OF ME. ALTHOUGH I DIDN'T LIKE HAVING TO CALLED AND KEEP CHECKING TO SEE IF PART WAS IN. More

Professional This dealership services my van on a regular basis and keeps good records. I am kept informed of needed recommended maintenance. Cost estimates are ac This dealership services my van on a regular basis and keeps good records. I am kept informed of needed recommended maintenance. Cost estimates are accurate. Work is done well. Staff is courteous. More

Took my 2016 Ram in for a check engine light. The checked it and it was a low pressure fuel sensor. They replaced it and then found exhaust manifold bolts were broke on both sides and manifolds were checked it and it was a low pressure fuel sensor. They replaced it and then found exhaust manifold bolts were broke on both sides and manifolds were warped. They had to order the parts and said it would be ready the next day. After I picked it up Friday and got back home. I walked beside the drivers front wheel and noticed the wheel liner was shifted out of the position it had been in noted by the exposure of the section that previously had been behind the bumper. I checked the passengers side and the screws with the large washers had not been installed at all. I returned to the dealership service department Saturday morning and showed them the problem and also noted the greasy hand prints on the fender flairs. When I picked it up again I noticed the screws weren't the correct ones. There was no washer on any of then. I was told they couldn't find the ones that were taken out originally but these should be ok. I explained that there is a reason for the washers so the screws don't pull thru the plastic. One of the screws has already been overtighten a half way thru the plastic. I told the Service writer I want the correct screws with washers. She said they would order them and call when they were in. As I walked back to my truck I noticed the top side of the front bumper in the center had something smeared all over it. At this point I just took it to the car wash to clean up their mess. For now I would find it hard to recommend this service department. I just purchased my wife a new Pacifica last winter. I am currently trying to purchase a new Ram to replace this one but may have to reconsider this purchase. More

The team finished on time and a great install of powered step rock sliders. zero hassles will be using them again soon as I can make up my mind on next upgrades step rock sliders. zero hassles will be using them again soon as I can make up my mind on next upgrades More

Micah was awesome. He took care of me without hesitation. He even took care of my mother at the same time.You have earned a customer for service work and possibly my next vehicle purchase. He even took care of my mother at the same time.You have earned a customer for service work and possibly my next vehicle purchase. More

MAINTENANCE The service department and staff are very professional and knowledgeable. I would recommend to all my family and friends.Thank you Freedom Chrysler Do The service department and staff are very professional and knowledgeable. I would recommend to all my family and friends.Thank you Freedom Chrysler Dodge Jeep Ram More

Jeri was awesome, she took excellent care of me and my Jeep. The service was timely and correct. I will definitely be going back for all of the services needed for my Jeep Jeep. The service was timely and correct. I will definitely be going back for all of the services needed for my Jeep More

Great guys in service! They make a problem reasonably & quickly dealt without hesitation. Second vehicle I’ve purchased from them & they have always stood behind what they have said. quickly dealt without hesitation. Second vehicle I’ve purchased from them & they have always stood behind what they have said. More

As always, all the team members in the service department were friendly, knowledgeable, and highly informed. Mr. Landino is doing a fantastic job with his team. were friendly, knowledgeable, and highly informed. Mr. Landino is doing a fantastic job with his team. More

I called the service department to get a recall taken care of and I spoke with Alex and Alex was very friendly and welcoming. Alex has made my experience very special and I will definitely consider freed care of and I spoke with Alex and Alex was very friendly and welcoming. Alex has made my experience very special and I will definitely consider freedom dodge for future business. More