Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Always treated with respect from the main store and the accessory branch,I would recommend dealerships to all my friends and family.Service department is excellent and so is the shop . accessory branch,I would recommend dealerships to all my friends and family.Service department is excellent and so is the shop . More

Outstanding service as usual! Micah is an outstanding service representative. He takes the time to listen to the issues and concerns I have. I would recommend this service team. Thank you for everything. service representative. He takes the time to listen to the issues and concerns I have. I would recommend this service team. Thank you for everything. Shane, More

Just about the best service I have had. Took my vehicle to get the heater fixed and called them last minute to have them put new tires on as well and my truck was still done sooner than expected. Look for to get the heater fixed and called them last minute to have them put new tires on as well and my truck was still done sooner than expected. Look forward to coming back and having the same experience. More

We drove from Arlington TX for service. Very professional and courteous. Quick turnkey operation/maintenance on 2020 Ram. < 1.0 hour; service on 2021 Jeep, <3.0 hours. 👍 professional and courteous. Quick turnkey operation/maintenance on 2020 Ram. < 1.0 hour; service on 2021 Jeep, <3.0 hours. 👍 More

The service representative very politely told me how Dodge took steps to ensure my warranty had been voided a couple of years ago. Bonham Chrysler Dodge was actually to blame as opposed to Freedom Dodg Dodge took steps to ensure my warranty had been voided a couple of years ago. Bonham Chrysler Dodge was actually to blame as opposed to Freedom Dodge for that offense. More

This has been the best experience I've ever had in the car dealership I'll be sure to pass it on thank you for the experience car dealership I'll be sure to pass it on thank you for the experience More

If there was 0 stars that what I would rate them. Your staff needs to be less condescending to customers. The weather striping was placed right on the left side and stuck out, and looked completely differ staff needs to be less condescending to customers. The weather striping was placed right on the left side and stuck out, and looked completely different than the right side, even another service team member stated it was not correct. There were never updates given to me on my vehicle, and I constantly had to call up there. When I would call they would be super rude and tell me that my car was just sitting there and they didn't know what was going on. The service advisor assigned to me even stated that my car sat there for 14 days without anyone even realizing that it had a sky touch top. I have told everyone I know to stay clear of Jeeps in general, but most importantly if they ever were to buy a Jeep to not get it serviced at your dealership. This was unacceptable customer care and when I finally got my car back after 40 days, the service manager and the service advisor both stated the leaks were not fixed. This to me is crazy since it was at your dealership for over a month. More

Got a quick oil change and tire rotation. Very easy in and out. Also got new wipers. Impressed with the speed of my oil change on a Saturday. and out. Also got new wipers. Impressed with the speed of my oil change on a Saturday. More

Micah was extremely helpful in getting my gladiator serviced and I will continue to bring my truck back to Freedom. He is very professional and polite. serviced and I will continue to bring my truck back to Freedom. He is very professional and polite. More

Wonderful customer service and dedicated service technicians! The problem with my car was difficult to find. It was a tiny crack that was causing my engine to misfire. The mechanic worked very hard technicians! The problem with my car was difficult to find. It was a tiny crack that was causing my engine to misfire. The mechanic worked very hard to find the problem. More