Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

UPDATE: Finally got a call this morning after posting this with update and fix, that is all I wanted and needed, but seriously Freedom, step it up. I have been a customer for 15+ years, you have big shoe this with update and fix, that is all I wanted and needed, but seriously Freedom, step it up. I have been a customer for 15+ years, you have big shoes to fill taking over from Hoyte and this is the second time in a year you have dropped the ball since I made this Jeep purchase. This should not have taken 4 days, but I do sincerely thank you for getting this fixed and I will try with you again in the future and hope for the best. Dropped my 2021 Jeep off the morning of 5/22 (driver door panel not working), now 4 days later and no idea when I'm getting my Jeep back. I have received no communication from the Service Dept. I've called the last 2 days to get some sort of update, only to receive an "umm, oil and tires done, but no notes on door panel". Yesterday, I was to get a call back from Clay after he would talk to the tech and no call back of course. This is a RHD mail jeep and I have now been out of work for a 3rd day. PLEASE, FIX MY JEEP. I should not have to submit a one star review to get something done, but for the second time in a year, that seems to be the only remedy to get someone to pay attention. More

Went in for oil change and tire rotation and they forgot to rotate my tires. to rotate my tires. More

Hands Down, this is the best Service Shop Experience I've had. It took two weeks to solve the problem. But the Problem was SOLVED. AJ in Service handled everything start to finish, and called me with freq had. It took two weeks to solve the problem. But the Problem was SOLVED. AJ in Service handled everything start to finish, and called me with frequent updates. He even secured a loner vehicle so I wasn't without transportation. I will definitely recommend and will be coming back for future service. FIVE STARS ALL THE WAY! More

Always timely and friendly service, with great expertise and knowledge of my Jeep Compass! They're good people. and knowledge of my Jeep Compass! They're good people. More

They were thorough at finding that the stop start feature sometimes does not work all the time sometimes does not work all the time More

Best dealership experience ever! !! Thanks to the parts and service guys for doing there very best. !! Thanks to the parts and service guys for doing there very best. More

Micah follows through for his customer. When he promises you services he delivers and followed up to make sure you’re happy. When he promises you services he delivers and followed up to make sure you’re happy. More

Micah follows through for his customer. When he promises you services he delivers and followed up to make sure you’re happy. When he promises you services he delivers and followed up to make sure you’re happy. More

Service department was courteous, respectful, and efficient. My sheep has never been serviced any place else. efficient. My sheep has never been serviced any place else. More

Service is done in an efficient and professional manner. Staff are pleasant and always willing to meet your vehicle's needs. Staff are pleasant and always willing to meet your vehicle's needs. More