Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Micah handled everything perfectly. Took care of all issues. Wonderful guy to deal with. Trustworthy and respectful. Did what he said he’d do in the time he said. issues. Wonderful guy to deal with. Trustworthy and respectful. Did what he said he’d do in the time he said. More

I was worried that new ownership might result in changes to the excellent service I always receive. I am happy to say the service is excellent as always. to the excellent service I always receive. I am happy to say the service is excellent as always. More

I had my car towed to Freedom Dodge because it died going down the road. Auto Zone checked it out and said it could be a battery or alternator. I had it towed to Freedom Dodge in Sherman. They kept it one down the road. Auto Zone checked it out and said it could be a battery or alternator. I had it towed to Freedom Dodge in Sherman. They kept it one full day to go through their inspection process. The next day I called and asked what it would cost to fix the car. Micah gave me a quote of $2750 to repair it. He gave me a break down of alternator, battery, timing belt, serpentine, and water pump. When I complained about the price he said he could go down to bare bones and give me an alternator and a battery. His original quote included items to bring the car up to date according to the cars mileage like spark plugs, water pump and cooling system service. The original quote did not give these maintenance addons as options for repairing the car. I felt like they were simply trying to run up my bill. I had the car towed from Freedom Dodge to a mechanic in Denison. He said the car just required an alternator and battery. He repaired it for $536.52. He said that was all this car needed. I took it home rejoicing that I had saved over $2200! The car runs very well and I found a new mechanic that treats me with integrity and does excellent work! My suggestion for all car dealerships is to give a quote for making actual needed repairs to get the car back on the road. Then optional maintenance options should be listed and addressed as such. Otherwise you will come across as a high pressure sales company who has little regard for customers and what they can afford. More

great guys, great help, never let me down, continued to help and never gave up to fix my truck, thank y’all help and never gave up to fix my truck, thank y’all More

The service has s great. I recently went in for service. Micah is always happy to assist you AND remembers you when you come in. He is always friendly and keeps you posted on the status if your vehicle. Micah is always happy to assist you AND remembers you when you come in. He is always friendly and keeps you posted on the status if your vehicle. He is definitely an asset to the dealership. More

Jason Brown and mechanic Micah are great guys!! We are very pleased with our Red Jeep (Ruby). very pleased with our Red Jeep (Ruby). More

Always a good experience with the service staff here, upfront and honest about what is needed on my jeep upfront and honest about what is needed on my jeep More

Great service! I would recommend anyone to have their vehicles serviced at Freedom Chrysler Dodge Jeep Ram by Ed Morse. The staff is very friendly. vehicles serviced at Freedom Chrysler Dodge Jeep Ram by Ed Morse. The staff is very friendly. More

The customer service is fantastic! They are doing it right! Always there to help. And my Jeep gets fixed! They’ve worked around my schedule since I live out of town and it’s been very helpful! right! Always there to help. And my Jeep gets fixed! They’ve worked around my schedule since I live out of town and it’s been very helpful! More

Micah has helped me several times! He is an excellent service provider! He should be paid well! Give that boy a raise! He’s doing an excellent job for the company. service provider! He should be paid well! Give that boy a raise! He’s doing an excellent job for the company. More