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Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Sherman, TX

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450 Reviews

450 Reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

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September 11, 2021

Micah took good care of me he kept me in the loop about what's going on in a working ship was great thanks for the good job More

by gdlonghirn2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Micah to be a positive one at Freedom Chrysler Dodge Jeep Ram North by Ed Morse. Please don't hesitate to reach out if you need anything else. Kris Urquhart General Manager

September 09, 2021

They r too high for oil changes and services r horrible all they want is money they don’t send u coupons after u had been coming there all they time! Since COVID-19 they have raised their prices! Which is More

by dodtylaquita40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris Urquhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Landino
1.0
This rating includes all reviews, with more weight given to recent reviews.
CLAY FEAGINS
1.0
This rating includes all reviews, with more weight given to recent reviews.
MICAH SPRINGER
1.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES FRANCIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that we were able to get things turned around for you. We're looking forward to having you as one of our valued customers for years to come, LaQuita! Kris Urquhart General Manager

September 08, 2021

Mikah in service was great to get the car in and taken care of quickly. Have had good experiences with the dealership.have been a customer for many years. More

by donaldjwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Donald, Thank you! Micah and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Freedom Chrysler Dodge Jeep Ram North by Ed Morse. Kris Urquhart General Manager

September 07, 2021

Staff is always friendly and thorough while keeping good communication during the service. I appreciated Clay getting me a rental car so I could make it to work while my Jeep was getting the engine replaced More

by KACIEGALYON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We are very happy Clay provided you with such a positive experience! We sincerely value your business, Kacie, and look forward to your next visit.

September 07, 2021

A 2 hour job ended up being over 5 hours and the light still comes on when I turn my left signal on. Todd took my car, he was great but the garage needs better management....I would like to bring my car b More

by hope.shockley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd
September 03, 2021

Service is good but it takes longer than usual. Good courtesy pickup/drop offs for customers (for home/work,etc) Quotes are accurate, easy to read, and professional. More

by kristen_stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Anderson
Sep 06, 2021 -

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We apologize for the long wait time, and we truly appreciate your business!

August 30, 2021

We had a great experience - the problem with our Cherokee was diagnosed and repairs were made when promised. Clay is very knowledgeable and took great care of us! More

by kdjuergens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2021

Always a good experience at Freedom. Personnel are awesome Kris and Mitch are like family to us. We miss Robert in service dept. but are getting to know new servicemen. More

by WANDAHAMPTON70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Urquhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
August 20, 2021

Good service and very helpful . I think that I have enough feed back with the original sentence so having to add more words is aggravating More

by patrick.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Landino
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES FRANCIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

brought my car in for an oil change took it home came out next morning had a huge puddle of new oil under it had my local mechanic look at it afraid to drive it all the way back to sherman. mechainc found dr More

by odis.harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAMES FRANCIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Goggans
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