Freedom Chrysler Dodge Jeep Ram North by Ed Morse

decent experience My salesman Michael Forbes was awsome! Very busy man but made sure i was properly taken care of. Wouldn't recommend the dealership as a whole but doi My salesman Michael Forbes was awsome! Very busy man but made sure i was properly taken care of. Wouldn't recommend the dealership as a whole but doing business with Mike made up for the lack of on the dealerships behalf. More

Terrible Experience Worst car dealership Ive ever tried to do business with. The day after Christmas I inquired about a 2007 S6 Freedom had listed on there website, after Worst car dealership Ive ever tried to do business with. The day after Christmas I inquired about a 2007 S6 Freedom had listed on there website, after negotiating for 3 days, we finally agreed on full price. They would not budge a dime on the car. The only stipulation I had was to get a PPI (pre purchase inspection) before I bought the car. They agreed and I gave them my credit card info to hold the car and my financing information including my social security number. The salesperson William Smith said he would set up an appointment with Audi to get the inspection done. 2 days go by and never got a return phone call. Gave William a call and said he had to go to a meeting and would call back asap. Never got a call back. Called back a day after and said he was busy at the moment and would call back. Never called back. No word on the cars status. Cant get hold of manager, no return phone calls. One would think they would want to sell the customer a car when they are paying FULL PRICE! Check out Better Business Bureau, they have 25 complaints and an F rating. More

Professianalism at its finest. By far the best car buying experience I've ever had. The salesman I dealt with was extremely courteous and honest. The dealership itself was well mai By far the best car buying experience I've ever had. The salesman I dealt with was extremely courteous and honest. The dealership itself was well maintained and had an open and friendly atmosphere. I look forward to my next vehicle purchase at Freedom Dodge Chrysler Jeep in Duncanville Texas. Thank you so very much Mr. Jonnie German!!! More

GREAT CUSTOMER SERVICE I HAD THE BEST SALES MEN BY THE NAME OF JONNIE GERMAN .. HE EXAMPLE EVERYTHING TO ME AND MY GRANDMOTHER AND BOYFRIEND AS IF THEY WAS BUYING A CAR TO T I HAD THE BEST SALES MEN BY THE NAME OF JONNIE GERMAN .. HE EXAMPLE EVERYTHING TO ME AND MY GRANDMOTHER AND BOYFRIEND AS IF THEY WAS BUYING A CAR TO THEY WAS ABLE TO ASK QUESTION AND HE WOULD ANSWER THEM VERY TRUTHFULLY LOOK FORWARD TO BE ANOTHER CAR AND YEAR TO COME FROM HIM AND WE TELL EVERYBODY WHO NEED A CAR DO NOT SHOP AROUND GO STRAIGHT TO FREEDOM IN DUNCANVILLE TX.. More

great service The service and process was great they took real good care of me they gave me what I wanted. I love my new car if your looking for a place that will w The service and process was great they took real good care of me they gave me what I wanted. I love my new car if your looking for a place that will work with you and help you get a car come here they will help u in every way they can. More

Sales Person professionalism The purchase of our new Chrysler 300 from freedom Chrysler Dodge dealer in Dallas Texas was the best car experience I have ever had, The salesperson M The purchase of our new Chrysler 300 from freedom Chrysler Dodge dealer in Dallas Texas was the best car experience I have ever had, The salesperson Miss Pontress was so professional and straight forward easy to talk to and very honest made this such a delightful experience, I hope by the time I purchase another car she will still be at the dealership because I would go back, because of her I will recommend my friends to the dealership More

Mr Gilbert Rincones Is The Best He was nice ....and he made me laugh and feel completely comfortable which is very hard to do and he was just a great person all around ... go to Mr G He was nice ....and he made me laugh and feel completely comfortable which is very hard to do and he was just a great person all around ... go to Mr Gilbert Rincones he want let you down! !!! I love my 2014 charger !!! ?????????? More

Do not know why they are in business. This was the worst experience I have ever had with buying a car. I wanted to see a Jeep Cherokee but instead they show me a Jeep Commander. I told the This was the worst experience I have ever had with buying a car. I wanted to see a Jeep Cherokee but instead they show me a Jeep Commander. I told them that this is not what I want. The financial manager got offended and told me because I wanted payments in the 300s this what I can get. He did not know if I would go up on price if I was shown what I wanted. He comes back with this sheet of paper that demonstrates the prices of cars and the estimated monthly payments. I told them no and walked out. I went to Don Davis and was shown exactly what I wanted. I had to come up on monthly payment but it was okay because I got exactly what I came for- A Grand Cherokee Limited. I purchase the car the same day... Freeman Dodge Chrysler missed out. It seems to me that they profile their customers. More

Happy happy happy!! Elvis Estrada sold me my Charger and I couldnt be happier with the experience. He got me a good deal, was pleasant to work with and I would definitel Elvis Estrada sold me my Charger and I couldnt be happier with the experience. He got me a good deal, was pleasant to work with and I would definitely recommend him to any friends and family looking to buy a car. He was awesome! More

Totally Happy Elvis was very helpful and had a lot of experience on the new Dodge Ram I bought from him. He's helped me answer any questions I have regarding my tru Elvis was very helpful and had a lot of experience on the new Dodge Ram I bought from him. He's helped me answer any questions I have regarding my truck.. I've told my friends to visit Freedom Dodge and ask for Elvis. That he would help them find the right vehicle.. More