Freedom Chrysler Dodge Jeep Ram North by Ed Morse
Duncanville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 109 reviews
Takes too long.... need faster weekend service Weekday customers can leave their car. Weekend customers can’t, often have to wait til service finished. Amenities/discounts are rare or have little Weekday customers can leave their car. Weekend customers can’t, often have to wait til service finished. Amenities/discounts are rare or have little value. More
Takes too long for weekend service There needs to be a more efficient way to service weekend customers. I spent over 5-hours for oil change, radiator flush, and OX replacement. There needs to be a more efficient way to service weekend customers. I spent over 5-hours for oil change, radiator flush, and OX replacement. More
first time buyer! I'm a first time buyer and James Guerrero made the process smooth and easy! All of the staff were friendly and made me feel real comfortable. Would de I'm a first time buyer and James Guerrero made the process smooth and easy! All of the staff were friendly and made me feel real comfortable. Would definitely recommend to anybody looking to get a new vehicle More
Great/Quick Purchase I went into Freedom looking for a Challenger. James Guerrero got me to a price my wife and I were comfortable with. It took a little back and forth, b I went into Freedom looking for a Challenger. James Guerrero got me to a price my wife and I were comfortable with. It took a little back and forth, but at the end of the day, I was happy with my purchase. I expected to be there all day, but was relieved that we weren't. Maybe 3 hours tops, but it sure didn't feel like it. James was working for us. He is an excellent salesman. Thank you, James. More
Keeps getting better!! I went to this dealership looking for a deal and God willing the dealership delivered. What I wanted for the right price excellent services provided. I went to this dealership looking for a deal and God willing the dealership delivered. What I wanted for the right price excellent services provided. More
Excellent Very helpful salesman, honest and true to his words. Very friendly and pleasant and broke down how and what to expect when buying a car. Over all over Very helpful salesman, honest and true to his words. Very friendly and pleasant and broke down how and what to expect when buying a car. Over all over the top, great experience. James O. Williams was my salesman and I would recommend him to anyone that is trying to buy a jeep or dodge. More
Overall, nice experience. Freedom dodge Chrysler was a great dealership. I bought a 2017 Dodge Charger and am more than happy with my decision. My car salesman made an effort t Freedom dodge Chrysler was a great dealership. I bought a 2017 Dodge Charger and am more than happy with my decision. My car salesman made an effort to please me and help me in every way he could to ensure goodncustomer service. I also had to have service work done on my car and my car salesman (Carlos) was once again helpful in getting my car in and out as soon as possible. More
4th car bought and counting..FREEDOM! Since my first car bought from here ive never gone anywhere else these guys are always on their game and always deliver! ive never had a bad experienc Since my first car bought from here ive never gone anywhere else these guys are always on their game and always deliver! ive never had a bad experience with them, at this point i know them pretty well and i know i can count on them to get things done! in the end ive always been satisfied with not only my purchase but with the group of people ive dealt with! More
Amazing customer service James Williams and the rest of the staff are such great people to do business with. They will treat you like your a true family member. I strongly rec James Williams and the rest of the staff are such great people to do business with. They will treat you like your a true family member. I strongly recommend Freedom Dodge to everyone. Thank you James Williams for not only being a great business man but for also becoming a great friend. I will be back for a 4th vehicle. More
SERVICE REPAIR NIGHTMARE!!! IF YOU LOVE YOUR CAR, GO TO ANOTHER DEALER FOR REPAIRS. A neighborhood mechanic told me that my son's car needed a WATER PUMP. Took the car in, DARYL IF YOU LOVE YOUR CAR, GO TO ANOTHER DEALER FOR REPAIRS. A neighborhood mechanic told me that my son's car needed a WATER PUMP. Took the car in, DARYL in service told me that is was NOT THE WATER PUMP and I paid them $2500, so $2500 later, after weeks of being in the shop and paying for new belts, head gaskets, hoses, etc...my son gets the car back. I told them to perform a tune-up and oil change since he would be driving the car away for college this fall and I did not want him having car trouble while away at college. The car was still LEAKING antifreeze within a week of having it. My son took the car back to FREEDOM DODGE because we were told by Daryl that the service and parts were under 3 yr. warranty and that they would fix it for free. I was told that Daryl was conveniently out all this week so I had to deal with a man named Tim. TIM called my son to tell him, wait for it......THE WATER PUMP NEEDED TO BE FIXED. THE WATER PUMP. I told Tim that the WATER PUMP was the problem WHEN I FIRST BROUGHT IT IN and was told by DARYL that is was NOT THE WATER PUMP. So Tim, tells me we need to pay another $800 for the WATER PUMP that was supposed to have been fixed when I first brought the car in but DARYL said that it was NOT THE WATER PUMP. I know that I am a woman and I hear how service providers take advantage of women, I just hate that FREEDOM DODGE has proven that they do this too and that they do not care about their customers or what the situation is THEY JUST WANT THE MONEY! I now do not trust that they will fix the car right. They will probably mess up something else so that we will have to bring it back for them to repair AGAIN. How do I know that they didn't mess up something so that we have to bring it back to them AGAIN. I do not have any faith in FREEDOM DODGE any more that I do a common robber breaking in my house stealing my money from my purse. FREEDOM DODGE just does it LEGALLY!!! I am a single mom working 7 days a week trying to put my kids in college. I am taking my son's tuition money to get his car fixed, AGAIN. I will not ever take me car to this dealership ever again. I am scared that they may cut my son's brakes or mess up something up so that we will come back and pour more money out to them. This is a scam and a shame and they should not be able to legally do this to unassuming women. It is not fair, it is not right. I do not know how they can sleep with themselves. I pray that God will hear my prayer so that no one else goes through this insanity!!!!! More