Freedom Chrysler Dodge Jeep Ram North by Ed Morse

terrible experience This dealership has a very unprofessional finance department. We dealt with Jason, he is rude, argumentative and distrustful. It was a very unpleasa This dealership has a very unprofessional finance department. We dealt with Jason, he is rude, argumentative and distrustful. It was a very unpleasant experience buying a new car from this dealership. More

customer I told them my credit history. told him i have no co signers and was told we can work with you. 24 hours later no car and they told me to get a co sig I told them my credit history. told him i have no co signers and was told we can work with you. 24 hours later no car and they told me to get a co signer. I was lied to and my time was wasted. They make promises that they can't act on More

My father drove me to this dealership as my family has had business with them for quite some time. I was very impressed with the forwardness and willingness to assist that was shown to me. Because I alrea had business with them for quite some time. I was very impressed with the forwardness and willingness to assist that was shown to me. Because I already had my mind set on purchasing a particular vehicle, the entire process took little under an hour and a half. After a quick test drive and signing of papers, I was shown all the features for both safety and entertainment the car had to offer. I was thoroughly pleased with my visit and I recommend this dealership to anyone looking to purchase one of these brands. More

Went over to the dealer because my head lights was having some problems, 2011 Dodge charger, the light would go out and if you hit the lights it would come back on for a few days, i brought the car over ther some problems, 2011 Dodge charger, the light would go out and if you hit the lights it would come back on for a few days, i brought the car over there and they said yes it was fixed, well the lights went out again and i brought it back and the man admit that in fact "it was working so they did not look at it". i hit lights in front of him and surely they came on, they want to charge to look at them again, i said i do not trust them to since the last time they did not, People do not just take there word for it question and point when they are wrong and want to take advantage of customer and say the first thing comes to there mouth.. More

Worst experience of my life got lied to about my trade price an drove 800miles round trip to be lied too,do not come here price an drove 800miles round trip to be lied too,do not come here More

I have purchased several vehicles in the past, some new... some pre-owned. This time I purchased a new Chrysler 300 S. I searched for this vehicle on-line and looked at various dealerships to compare p new... some pre-owned. This time I purchased a new Chrysler 300 S. I searched for this vehicle on-line and looked at various dealerships to compare pricing etc. Freedom Chrysler had the car I was looking for and so I decided to make the short drive from Grand Prairie to Duncanville. I expected to be there all night, haggle over the price, the financing etc. (the last new car I purchased was in 2011 and I was in the dealership for 6 hours). To my surprise, this purchase wasn't anything I've expected or ever experienced. Travis Ferguson and his team handled the sale in a very timely fashion. Everyone was very professional and courteous. Most important to me was that there was no hassle. That is why I rated the Customer Service and Friendliness with a score of 5. Jason Reed handled the financing portion of this transaction. I liked dealing with Jason, he got things done quickly, he is very laid back and funny. The entire process from A-Z was really "painless". That is why I have rated my Overall Experience with a score of 5. More

The purchase of my vehicle was smooth! Everyone was friendly and knowledgeable! Receiving the same level of customer service after the sale has been impossible. I have been waiting on a call back for t friendly and knowledgeable! Receiving the same level of customer service after the sale has been impossible. I have been waiting on a call back for two weeks on several isssues only to start over each time I call. More

This is a great guy to do business with! I would recomend Jonathan Murchison to anyone interested in buying a new car! He was very friendly and easy going! We bought our 2013 Dart SXT & a 2013 Ram 1500 Quad Jonathan Murchison to anyone interested in buying a new car! He was very friendly and easy going! We bought our 2013 Dart SXT & a 2013 Ram 1500 Quad Cab HEMI truck from Jonathan "Jay" on the same day! Mike E. More

The buying experience was great!! We will be a life long customer and refer them when ever possible. Our salesman was GREAT!!! Thank you Mo and Jessy and the Freedom Dodge Team!!! customer and refer them when ever possible. Our salesman was GREAT!!! Thank you Mo and Jessy and the Freedom Dodge Team!!! More

Be careful of this entire dealership.... WE bought a car and was promised that in a week we wld receive a tv headrest but we had to pay for installed. A month passed and we were told the finance company wld and was promised that in a week we wld receive a tv headrest but we had to pay for installed. A month passed and we were told the finance company wldnt finance the deal. Long story short we still got it financed but at a higher rate. When ask about the tv headrest nobody new what we were talking about. There was also 2 other people there who had to bring there cars back as well. 214-790-5214 . Feel free to contact me about this... Don't Buy Here Ever More