Freedom Chrysler Dodge Jeep Ram North by Ed Morse

I purchased a Ram, 1500 Lonestar. The team is very good and very professional but we did have one hiccup. There was something mentioned about the tow package that turned out not to be on the truck as promi and very professional but we did have one hiccup. There was something mentioned about the tow package that turned out not to be on the truck as promised. Bradley Kerrigan, was reluctant at first, but did take on the task of following up and said that he would take care of me because even after the sale he still cares and wants to make sure I am satisfied and happy with everything. This leads to Bradley Kerrigan referring me to Casey Russell, wanting to hear from me first hand, what happened. He resolved the matter by saying if I was told by the salesman said the tow package was on the truck, it would only be right that they put it on there. They did agree to install the tow package which I felt was the right thing to do, but they charged me $100.00 for something. I agreed to pay the fee, but at this point didn't care to find out what it was for. I just want to resolve this and move on. I feel Bradley, and Clay went above and beyond to resolve this. All in all I feel they are very professional and made sure that I was happy with my purchase. I've been to other Dodge House and here they were very professional and the facilities made me feel more comfortable. At the Dodge House in Bonham the facilities were kind of nasty and run down. I feel they should be professional clean and look nice like they are here. I have found me a new home For My Dodge purchases. More

This was the best car buying experience ever. The people we worked with were very helpful and eager to provide quality information and service. We traveled 5 hours from south east Texas to work with this te we worked with were very helpful and eager to provide quality information and service. We traveled 5 hours from south east Texas to work with this team and will gladly do it again when we are shopping for a vehicle. Thanks guys! More

Great experience ! No hassles straight to the point best price in the nation drove 19 hrs to pick up this vehicle and don’t regret a bit Thanks Craig and Bradley price in the nation drove 19 hrs to pick up this vehicle and don’t regret a bit Thanks Craig and Bradley More

Everyone was super friendly! Experience was what I expected out of a car dealership. Long wait for 10 minutes of paperwork! LOL!Only exception would be that I gave specifics on my payment and length o expected out of a car dealership. Long wait for 10 minutes of paperwork! LOL!Only exception would be that I gave specifics on my payment and length of loan and when taken to sign paperwork it was more than expected. However they did work with me and get it down! More

They just lost my business. I get up at 7am on a Saturday morning to be sure I am at the EXPRESS lane at 8 when they open and the doors not even open yet and I am told there is an hour and a half wait becau morning to be sure I am at the EXPRESS lane at 8 when they open and the doors not even open yet and I am told there is an hour and a half wait because there are 4 in front of me How is that when I was told before that they don’t take appointments on Saturday ? Went to jiffy lube and was out and done In 10 minutes More

Everything he said was the truth didn’t have to wait at dealership everything was ready for me definitely appreciate his honesty and integrity thank yo dealership everything was ready for me definitely appreciate his honesty and integrity thank yo More

Bradley made this purchase our best car buying experience ever. Everyone at Hoyte has always taken great care of us. Thanks again to everyone at Hoyte. We will be customers for life ever. Everyone at Hoyte has always taken great care of us. Thanks again to everyone at Hoyte. We will be customers for life More

We were very pleased with the service we recieved at Hoyte! They made sure we were satisfied and they were very helpful. Everything went smooth! I LOVE my 2018 Ford Focus!! Yall go see Spencer and Sabri Hoyte! They made sure we were satisfied and they were very helpful. Everything went smooth! I LOVE my 2018 Ford Focus!! Yall go see Spencer and Sabrina!! More

Nathan was incredible. He made a very complex situation run smooth and easily. He was upfront and honest through the whole experience. We were so grateful to have him working on our side. run smooth and easily. He was upfront and honest through the whole experience. We were so grateful to have him working on our side. More