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Freedom Chrysler Dodge Jeep Ram North by Ed Morse
Sherman, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service is great!! Everything was taken care of in the time they said and Clay kept me updated the entire time. The parts department was a huge help in getting me the pa Everything was taken care of in the time they said and Clay kept me updated the entire time. The parts department was a huge help in getting me the part I needed! More
check engine light and a rattle Every thing fixed. Just took a couple days because parts not in stock. no problem because I have 2 vehicles. They gave me a ride home and offered to Every thing fixed. Just took a couple days because parts not in stock. no problem because I have 2 vehicles. They gave me a ride home and offered to pick me up when the car was ready. More
Quick and professional service! Quick and professional service! Quick and professional service! Quick and professional service! Quick and professional service! Quick and professional service! Thanks service! Quick and professional service! Quick and professional service! Quick and professional service! Quick and professional service! Thanks More
They made buy my sons first truck seamless! It was a fun and easy experience with these guys! Couldn’t recommend them enough!!! Thank you Carlos and freedom for making my boy so happy!!!! and easy experience with these guys! Couldn’t recommend them enough!!! Thank you Carlos and freedom for making my boy so happy!!!! More
WINDOW REPAIR GOOD VISIT. FOUND THE POBLEM. ORDER THE PARK. FIXED THE PROBLEMS. TRY TO GET ME A RENTAL NONE AVAILABLE. HAD TO DRIVE UP TWICE. CAME BACK . TOOK NO TI GOOD VISIT. FOUND THE POBLEM. ORDER THE PARK. FIXED THE PROBLEMS. TRY TO GET ME A RENTAL NONE AVAILABLE. HAD TO DRIVE UP TWICE. CAME BACK . TOOK NO TIME TO TAKE CARE OF ME. ALTHOUGH I DIDN'T LIKE HAVING TO CALLED AND KEEP CHECKING TO SEE IF PART WAS IN. More
Professional This dealership services my van on a regular basis and keeps good records. I am kept informed of needed recommended maintenance. Cost estimates are ac This dealership services my van on a regular basis and keeps good records. I am kept informed of needed recommended maintenance. Cost estimates are accurate. Work is done well. Staff is courteous. More
The staff is very professional very helpful very honest and straight to the point never had it so easy purchase in a truck as I did that particular day how many days prior to that will continue to do busin and straight to the point never had it so easy purchase in a truck as I did that particular day how many days prior to that will continue to do business with Freedom Dodge in the future thanks for the wonderful truck and the great price I got can you guys have a great day thanks again God bless you More
Took my 2016 Ram in for a check engine light. The checked it and it was a low pressure fuel sensor. They replaced it and then found exhaust manifold bolts were broke on both sides and manifolds were checked it and it was a low pressure fuel sensor. They replaced it and then found exhaust manifold bolts were broke on both sides and manifolds were warped. They had to order the parts and said it would be ready the next day. After I picked it up Friday and got back home. I walked beside the drivers front wheel and noticed the wheel liner was shifted out of the position it had been in noted by the exposure of the section that previously had been behind the bumper. I checked the passengers side and the screws with the large washers had not been installed at all. I returned to the dealership service department Saturday morning and showed them the problem and also noted the greasy hand prints on the fender flairs. When I picked it up again I noticed the screws weren't the correct ones. There was no washer on any of then. I was told they couldn't find the ones that were taken out originally but these should be ok. I explained that there is a reason for the washers so the screws don't pull thru the plastic. One of the screws has already been overtighten a half way thru the plastic. I told the Service writer I want the correct screws with washers. She said they would order them and call when they were in. As I walked back to my truck I noticed the top side of the front bumper in the center had something smeared all over it. At this point I just took it to the car wash to clean up their mess. For now I would find it hard to recommend this service department. I just purchased my wife a new Pacifica last winter. I am currently trying to purchase a new Ram to replace this one but may have to reconsider this purchase. More
Clint and Nate were awesome. Thank you all again for making this such an easy process and being so patient and kind with me as i was very nervous about buying a car! making this such an easy process and being so patient and kind with me as i was very nervous about buying a car! More
The team finished on time and a great install of powered step rock sliders. zero hassles will be using them again soon as I can make up my mind on next upgrades step rock sliders. zero hassles will be using them again soon as I can make up my mind on next upgrades More