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Freedom Chrysler Dodge Jeep Ram North by Ed Morse
Sherman, TX
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 871 reviews
September 28, 2021
Absolutely outstanding customer service and quality work! I highly recommend Freedom Sherman for all of your vehicle service needs! I highly recommend Freedom Sherman for all of your vehicle service needs! More
by emilycroasdale12
Verified Customer
September 27, 2021
Everyone I talked to in the service department was super nice and very efficient and fast! nice and very efficient and fast! More
by nicole19800891
September 27, 2021
The service at your facility was excellent. Your service manager was extremely helpful and accommodating and arranging warranty work as well as regular servicing of my Jeep Wrangler. I was kept informed thr manager was extremely helpful and accommodating and arranging warranty work as well as regular servicing of my Jeep Wrangler. I was kept informed throughout the service appointment of progress and helped with a follow up appointment to manage a small warranty problem in a very timely fashion. More
by okiedap
Employees Worked With
AJ Anderson
September 26, 2021
Very good. Courtesy van driver very nice and polite. All people I came in contact with treated me with respect. people I came in contact with treated me with respect. More
by donnie.ford
Employees Worked With
Other Employees :
Carlos Sanchez, Nathan Blankenship, Jason Brown, David Goggans, Michael Callahan
September 25, 2021
Jeremy was amazing I wouldn’t have gotten my car without him so thank you again Jeremy him so thank you again Jeremy More
by brytonwatson
September 24, 2021
Outstanding service,friendly, courteous,and helpful. Would recommend the service department to friends and family. Would recommend the service department to friends and family. More
by alison.paige.davis
Employees Worked With
September 24, 2021
Not a great experience to say the least. Car spent 5 months in the shop and it still isn't right and the car hasn't been right since they layed hands on it. It went in for a manufacturer repair and the months in the shop and it still isn't right and the car hasn't been right since they layed hands on it. It went in for a manufacturer repair and the car came back in worse condition multiple times. It's like they don't care for others property. Or they do to keep making service sales or lack of care to do the work properly the fist time. More
by samgc1611
September 21, 2021
Micah was great! Polite, respectful and didn’t once talk down to me. As a female this is a common issue with dealerships and I did not experience this here! He handled my issue, thanked me for choosing Free down to me. As a female this is a common issue with dealerships and I did not experience this here! He handled my issue, thanked me for choosing Freedom and my patience. More
by Ashlee
Employees Worked With
September 21, 2021
This was the worst experience I have ever had at this service center. My vehicle was there two days before being worked on. It stayed in the shop 2 weeks being worked on then I was told they needed appro service center. My vehicle was there two days before being worked on. It stayed in the shop 2 weeks being worked on then I was told they needed approval to do warranty work. Since I needed my vehicle I asked if I could pick it up & get a call to come back for warranty work. I still haven’t received a call!! I called service manager & left voicemail but never received a call. Service rep was polite but he never called me I had to call him. I was never offered a loaner despite the fact my vehicle stayed there for 3 weeks!! I guess since my vehicle is old the sticker on my windshield that says preferred customer doesn’t matter anymore. S. Goodman More
by SEASONS211
Employees Worked With
Josh
