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Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse - Service Center

Durant, OK

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120 Reviews

120 Reviews of Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse - Service Center

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September 22, 2021

Always great service,they make me fill like I am the only one there,and get me in and out quickly More

by Walt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Fawks, Jeremy Harlin, Teresa Koberowski, Chas Balzar
Sep 22, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

Thank you, Walt, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chas Balzer Service Director

September 22, 2021

Pulled up and saw people milling about. Not sure if they were customers or employees. Did not get service until we started backing out. More

by mbmbglue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Koberowski
Sep 22, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

Thank you so much for your honest feedback. We are sorry if you had anything less than a 5-star experience and hope you will give us another opportunity to demonstrate our commitment to great service! Chas Balzer Service Director

September 22, 2021

Hard to do business with as far as buying a car and getting things done to your vehicle they treat you like your ignorant or dont know whats going on More

by stevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chas Balzar
September 22, 2021

Awesome staff! Ryan my customer care person was the best. Went out of his way to please me. And when I was hospitalized he contacted me just to see how I was doing. I believe his manager he was awesome as we More

by Tbidavault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Jeremy Harlin, Teresa Koberowski, Chas Balzar
Sep 22, 2021 -

Tbidavault responded

Freedom Dodge was an awesome experience! The friendly staff, outstanding service what is the best.

September 21, 2021

Great service with friendly staff. I enjoy going and having my Jeep checked out and serviced when it needs to be with the greatest friendliest service center staff. More

by tenuta92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Fawks, Steven Posey, Jeremy Harlin, Teresa Koberowski, Chas Balzar
Sep 22, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

Thank you for choosing Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chas Balzer Service Director

September 21, 2021

Wonderful experience. Fast and friendly service. They addressed my issue and made me feel at home on the short wait. More

by Sara D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikaela Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Koberowski, Chas Balzar
Sep 22, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

We appreciate your business, Sara, and our team looks forward to serving you again soon! Chas Balzer Service Director

September 21, 2021

They are very helpful. And try to get your vehicle in to get it fixed. More

by everetthoneysuckle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Harlin, Teresa Koberowski
Sep 21, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Chas Balzer Service Director

September 21, 2021

All the employees in the service center were wonderful. I felt like they cared about my pickup and valued it as much as I do. More

by jana.turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Jeremy Harlin, Teresa Koberowski, Chas Balzar
Sep 22, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

Thank you for taking the time, Jana, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chas Balzer Service Director

September 20, 2021

Excellent communication regarding diagnosis and estimated time for vehicle to be ready for pickup. Follow up was very much appreciated. More

by aimeemcosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Harlin, Teresa Koberowski, Chas Balzar
Sep 20, 2021 -

Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chas Balzer Service Director

September 20, 2021

Took a couple of months for part to arrive and be installed. Was some confusion whether was warranty or not More

by mrmllcompany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Harlin, Teresa Koberowski