Freedom Chrysler Dodge Jeep Ram Fiat by Ed Morse
Durant, OK
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 AM
Thursday 7:30 AM - 6:00 AM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 AM
Thursday 7:30 AM - 6:00 AM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I needed my heat shield tightened and they gave it back to me. Heat shield still rattles and when I went in to get my car I asked about getting it detailed and they told me that they are only there on mond to me. Heat shield still rattles and when I went in to get my car I asked about getting it detailed and they told me that they are only there on mondays. It seemed like I was bothering them. Also, I was told I would be updated about repairs and wasn’t… I had to call them. So I didn’t have a car for a day and half which that left me without a car to get to work and other things. It was a huge inconvenience. They were going to charge me over $600 a month for my car and tried to say my car blue booked for only 1500. Which I looked it up, it was closer to $3,000. I just felt like they were trying to make a sale vs understanding where I was coming from. My fiancé was turned down and they wouldn’t even write up a number that we needed to put down for the truck. I miss Hoyte, I had my Honda for over 6 years and never once had an issue with it. I’m scared this car is not going to last me as long. I would say…. Looks like we need to work on customer service instead of looking at the commission rates. More
Mikaela is wonderful to work with. Marla makes the closing simply. Great people. Great dealership. closing simply. Great people. Great dealership. More
I am still not happy that i took my car into the shop, had to have 2 new parts changed -Now the Whole Dashboard will go out (occasionally) . Not happy at all . had to have 2 new parts changed -Now the Whole Dashboard will go out (occasionally) . Not happy at all . More
Said There was gas in my diesel so I sent it off to lab… lab test came back and there was no gas….going to charge me 8000 to fix it becuz now warranty would not cover it… so I had to pay to get it towed som lab test came back and there was no gas….going to charge me 8000 to fix it becuz now warranty would not cover it… so I had to pay to get it towed somewhere else and they fixed it for me… More
While having my 2018 ram checked. I was approached buy a salesman who asked if I might be interested in trading. After finally making a deal I signed all the contract paper work, the finance person had a mi salesman who asked if I might be interested in trading. After finally making a deal I signed all the contract paper work, the finance person had a milage statement on my truck that stated the milage was around 25000 which was wrong. I than brought it to her attention, the actual miles was around 83000. I informed her it was wrong. She than went out for a while came back with a whole different deal I said no it wasn't my mistake. I was than thanked for stopping by and dismissed. A embarrassing experience after having bought 2 previous autos from Hoyt the previous dealer. I will not be back. More
have been dealing with these guys for years, i have nothing bad to saY ABOUT THESE GUYS ALL THE BEST, LOVE THEM ALL THANK YOU FOR YOUR SERVICE nothing bad to saY ABOUT THESE GUYS ALL THE BEST, LOVE THEM ALL THANK YOU FOR YOUR SERVICE More