Freedom Chevrolet San Antonio

They were fast, professional and very friendly. The work was done with no issues. Very highly recommended!! The work was done with no issues. Very highly recommended!! More

Long wait, poor customer service and false advertising in Chevrolet app vs service department. That is basically what happened to me last Saturday. Chevrolet app vs service department. That is basically what happened to me last Saturday. More

I recently had the pleasure of visiting Freedom Chevrolet for service on my 2023 Chevy Silverado, and I must say that I was thoroughly impressed. After having a wonderful experience with Brisa when I brought for service on my 2023 Chevy Silverado, and I must say that I was thoroughly impressed. After having a wonderful experience with Brisa when I brought my 2018 Chevy Traverse in for service, I was eager to see if it was a one-off or if the excellent service was consistent. I was delighted to find that it was the latter. While I would have liked to have Brisa assist me again, I completely understand that she was busy and was more than happy to have Gabrielle take over. Gabrielle was attentive, professional, and addressed all of my concerns with ease. I had some worries about my wheels being damaged, as I had experienced this at another Chevy Dealership, but Gabrielle assured me that this wouldn’t happen at Freedom. My truck was ready in minimal time, which was perfect for me. The only minor issue I had was there was no oil change reminder sticker placed on my windshield, but this was not a deal breaker for me. Overall, I am more than satisfied with the service I received and am giving Freedom a 5 star rating. I must say Freedom Chevrolet’s service has come a long way from the subpar service I had received a few years ago. I will definitely be returning as a customer because of the outstanding service I have received from both Brisa and Gabrielle. Thank you for the excellent service ladies and service team. More

Excellent service in a timely fashion. The staff was very helpful and friendly. Will use their service again. The staff was very helpful and friendly. Will use their service again. More

Service attendant [Gabrielle] was professional and courteous. Service charges affordable. Thank you for providing water, coffee, and snacks. TV show not so great, cartoons were playing while adults we courteous. Service charges affordable. Thank you for providing water, coffee, and snacks. TV show not so great, cartoons were playing while adults were in the waiting room. More

I was in town visiting when my High Country Duramax Diesel was due for an oil change. I took my truck to Freedom for the oil change. When I returned home (about 330 miles), I discovered my truck has an Diesel was due for an oil change. I took my truck to Freedom for the oil change. When I returned home (about 330 miles), I discovered my truck has an oil leak. In checking my oil, the oil on the stick looked black. I don't know if driving 330 miles would turn the oil that black. I'm questioning if they just changed the filter. Regardless, I'm now going to have the leak issue resolved, and probably just have another oil change, which isn't cheap for a diesel. More

Was given appointment for 8:00 for service. Nine hours later, still no work done. Nine hours later, still no work done. More

Received update texts while car was in the shop. Friendly upon arrival. Work was completed with satisfaction. Friendly upon arrival. Work was completed with satisfaction. More

Took care of my warranty issue related to the some trim around the sides of the wiper blade assembly. around the sides of the wiper blade assembly. More

Great deal on oil change. But why did I need an appointment when they just put you in the queue when you arrive. But why did I need an appointment when they just put you in the queue when you arrive. More